We started communicating with Brian Crist during a visit to a home we had just viewed. Even though we were not going to purchase that home Brian started gathering information about us so that he could properly assess our situation and to provide us all of the options possible. When we did select a home Brian was right there to provide views of various financing options. Brian continued to provide great customer service and represented your financial institution very well. We really appreciated his very respectful treatment of us. It's been a pleasure doing business with him and your company!! read more

Academy Mortgage was so great to work with! I would highly recommend Emily Walbruch. I loved Emily and was so grateful to have her! Academy sends videos explaining each part of the process as you arrive. The videos explaining the process were SO helpful, I never felt out of the loop or confused, which is pretty great for a first time home buyer. I almost want to buy another house so we can work with Emily again! I would highly recommend both her and Academy! read more

Overall I was very pleased! One of the big things that I really wanted was to be kept informed on what was going on and what the next steps are. I was very happy with how Garrison was always prompt to answer my questions and let me know what to expect next. I felt like everything was taken care of very smoothly and efficiently. Overall I thought everything went well and I have no complaints at all. I would definitely recommend Academy to others! read more

My wife and I just finished building our house and going through the mortgage process with Mindy and her team. It was as painless as it gets, Mindy had answers for all of my questions, quotes were spot on, and everything closed in a timely manner. I have nothing to complain about from the process (except that the Fed decided to raise the interest rates 4x). I would happily do this again without reservation! Thank you! read more

This was our first real home-buying experience so we were unfamiliar with what to expect so it was really helpful to get the periodic videos to show where we were at in the process and explain it in clear terms. It also gave us much better insight into what the next steps would be. Lastly, all employees that we communicated with were helpful, friendly and prompt in responses. Thanks for the great experience! read more

Ryan Robinson with Academy Mortgage has been my "Mortgage guy" since our first mortgage and even though he wasn't my loan processor on this loan he was still very helpful and readily available for questions. Ryan even showed up to our closing and that meant a lot to us! We will use Academy Mortgage because they are a professional yet personable team who look out for the best interests of their clients. read more

All in all it was a great experience, Mindy was always ready to answer questions that i had no matter how dah they may of sound. I did wish there was better communication with the third parties she brought in, just so i know that Mindy approved of what they were requesting of me, sometimes just having Mindy tagged in the email is not enough. Would highly recommend Mindy at Academy mortgage. read more

I worked with Mindy and Kristin Armstrong. This was our first time going through our loan process and so we naturally had a lot of questions. As we were getting closer to closing on our house I had a lot of email interaction with Kristin. She was very professional and responded to my questions very quickly. I am very impressed with their services and would recommend them to anyone. read more

Working with Mindy was wonderful. She was very responsive and helped us through the entire loan process. She communicated well and kept us in the loop and helped us line up our ducks well before the close date so we were not scrambling at the last minute. I would high recommend Mindy for their loan to anyone who is looking to purchase a home. read more

Very impressed with Academy. Brian Crist is a great guy to work with! Friendly and personable, and really good at what he does. We appreciated the excellent communication with the entire team! It was a very positive experience working with Academy and I will easily and happily recommend family and friends in the future. read more

Dale Pugh is the only loan officer you should ever work with. Dale was able to move mountains to get my loan closed in a timely manner. If you are looking to Refinance or buy a new home. This is the only place you should go. Dale you are the best Loan Officer anywhere. Academy Mortgage is hands down the best. read more

Working with Kip, our loan officer, was by far the best part of our home-buying experience. He communicated so clearly, and was extremely patient and willing to work with us to find the mortgage that fit our needs best. I can't say enough good things about the quality of experience he provided for us. read more

Mindy and Academy Mortgage were awesome. I appreciated the initial outreach and Mindy's emails with a checklist showing our progress. I was so busy during the home buying process and Mindy kept me in the loop the whole time in terms of documents needed. Well done all around. read more

Brian Crist, is incredible. Hands down the best mortgage officer I have ever worked with. He went above and beyond my expectations, over communicated the process and what he was doing and was always looking for ways to save me money and make my home buying process seamless. read more

My experience was great! Mindy met with us a couple times throughout the process when we had questions being first time home buyers. She was also quick to respond via email and phone. Was very comfortable throughout the process and we closed with no issues! Very pleased! read more

All the "team" that helped me with the purchase was really good. Answered all the questions and kept me in the loop with the process. I was a first-time buyer so I didn't know much about the process so it was great to have them guide me through it. Thank you for all! read more

Everyone I worked during the loan process at Academy Mortgage was straight-forward and easy to work with! They did their jobs quickly and made the process run smoothly! 10/10 I would recommend for a job well done and a hassle free experience! read more

Mindy, Kristin, and Ashley all chipped in to help. They all kept me in the loop and dealt with all my questions without making me feeling bad for asking. First time buying a home and I always felt like I knew what was going on. read more

It was a great all around experience. Austin & Kip did a great job and made me feel like I was taken care of. They kept me in the loop and helped me to understand the next steps. They are very good at their jobs. read more