If I could put 0 stars I would. This branch was not helpful and honestly no chase I've ever been to…read morehas been helpful. "Can't deposit cash unless you are a chase customer". Doesn't matter it was my mom's account and that she needed the money. Rude and annoying rules that don't make sense. Cash should be good no matter what. It's cash!

Chase's customer service is WONDERFUL. They really know how to take care of their customers. Great…read morecredit cards, awesome promotions on other financial products, and just general superness. I would recommend Chase and this branch to anyone.

First Community Bank is AWESOME! They helped us process our Payroll Protection Program loan. Thank…read moreyou! In times of such uncertainty, it's so important to have the support of a bank there like FCB. HIGHLY RECOMMEND.

From the owner: First Community Bank first opened it's doors in 1905 as First National Bank of Layton. In 2019,…read moreFirst National Bank was acquired by Glacier Bancorp and was re-branded as First Community Bank Utah, Division of Glacier Bank. We continue to serve our local communities with personal attention and a friendly approach our customers have come to expect, all with the added resources of a much larger banking family.

The bank staff at this location are useless, they can't do anything, and for the things that are…read moretime sensitive and require more than a teller they do absolutely nothing to try and get you lined up with someone who can take care of what you need. Closing my account and moving to a different bank.

I went to this location to help my mom with her new card. We were in and out within a matter of…read moreminutes. Based on the other reviews I would assume you should read and ask about fees and interest before banking with them. As far as the actual staff goes, I interacted with a few of them a couple of times and was always treated professionally and respectfully.

Online automatic payments are awful. They randomly stop even when you select for them to go out…read moreFoever (until I cancel). Its really frustrating knowing I have to make sure my payment went through each month. I miss Utah Community Credit Union!

I have waited forever for this location. I must say, I was a little hesitant at first with the new…read moretechnology that they have and an all virtual teller line, but after the staff walked me through it the first couple of times I truly feel like a pro! I can't believe how easy it is to do business, and not to mention that the drive up let's me deposit and withdrawal 24/7!

Disappointed in this branch! Don't have the bills to cover a transaction I was gonna make!read more

They've been great to work with me on a somewhat complicated account. I've appreciated their…read morepatience and great customer service.

I love this branch! They never give us a hard time about anything! They are always friendly! Way to…read morework with! We left Chase because they were so awful to work with and we have never looked back!

Worst experience I have ever encountered anywhere. Every month I take a cash advance from my…read moreretirement account and deposit into my US Bank Checking account. This was the first time I used this Branch to do so. The teller attempted to complete the advance but got a decline from my retirement account. I told the teller there must be some mistake only to be told she would not attempt the advance again. I told the teller that this was absurd to be told not to complain and that I should leave. I asked for a supervisor who told me to go to another bank to complete my transaction. Surprised and upset I left the Branch and called my retirement financial institution and was told there was no problem with my account, but, a fraud alert was flagged and that if the Branch simply called the transaction could have been cleared and verified. What is most disheartening is the lack of customer care and concern. It was more about not wanting to help and getting me to leave than it was about customer service. Oddly enough, I went to a Chase Bank across the parking lot and they gladly helped me with my cash advance. Guess I will be switching banks. Enough said!

I had a checking account dispute so went in to the MACU on 1221 S State St. I was so surprised to…read morefind how quickly and efficiently the teller handled the discrepancy. MACU is willing to listen to their customers and figure out a solution. Thank you MACU.

Did I happen upon the busiest MACU in the universe? Or was it just a lunchtime fluke? This place…read morewas a-hoppin' when I was in there. And that's saying something, because most MACUs are. But I was really impressed with the speed that they handled things with. Here's what I don't like about this place--or anywhere in the vicinity. Those dang roundabout-no-left-turn intersections along 123rd. I mean rly. You have to do one of those maneuvers to get here if you're coming from off of I-15 and it's obnoxious. Location notwithstanding, I'm a devotee of Mountain America. Great people, lots of super convenient, nice locations, and slick service.

Bank of America was terrible to me. I was a great customer with great payment history and usage of…read moremy card for three years. Then out of no where my account was closed, during COVID, without a warning or someone trying to contact me to find a solution. When closing my account, during COVID, they made my score drop after having the card for three years. In order for me to apply for another good credit card, I had to wait for my score to increase from Bank of America made my score decrease because they closed my account. Stating this again, without ANYONE CONTACTING ME WITHOUT ANY WARNING or TRYING TO FIND A SOLUTION! Never late, always on time, great payment history, and usage of the credit line. Paid card off twice in full, and still they closed my account. I will never recommend these lines of credit to anyone. Thank you for showing me that you guys don't appreciate good customers.

I came to this location to get a cashiers check, Denys helped us. She was incredibly friendly and…read moregot everything done that I needed done without issue. She was fun to chat with and made the whole experience enjoyable.

If you're a boomer who never uses them for anything online, or only uses well-recognized names,…read morethey're great. If you use online services like Steam, Grubhub, or anything similar - they will fraud flag small online charges every two or three transactions, culminating in the need to go through a restrictive and cumbersome biometric verification - and/or waiting for an in-person letter for several weeks, or both - before letting you use your card again. But large in-person transactions will go through consistently, no matter how weird or wild. In other words, they're adopting the worst strategy possible to protect your money and the best possible strategy for them to make money. Their support staff also barely speaks english. If you escalate to a manager, you get someone who understands you, but also is reading from a script and doesn't know how the system actually works. If you want a card that's useful for in-person purchases, if you want a card for emergencies, if you want a card to book flights or buy furniture, this is the card for you. Don't rely on it beyond that though, because you will get screwed over by the moronic fraud flagging.

I had an $850 credit limit with Synchrony/Amazon and a balance of about $800. I paid over $800…read moretoward the account, and immediately afterward Synchrony reduced my credit limit to $250. This left my remaining balance at nearly 96% utilization, despite having just made a substantial payment. I continued paying the account and ultimately paid it off, only to have Synchrony close the account. My concern isn't that Synchrony chose not to extend me additional credit. It's that these actions themselves can negatively affect a consumer's credit utilization and credit profile. I've filed a complaint with the CFPB because I believe this practice deserves review and greater transparency.

I have banked at this bank since the early 90's, i have had them run coin for me in the past about…read more$800-$1400/week because as a benefit of being a member they run the coin for free. i have several accounts with them. they are now telling me they are charging me for the free benefit that they offered me. I would not recommend a lying bank like this one. The name of the Manager that said this is the way it is was Shannon Johnson and Sherry Custance was the person that relayed the info. very dissatisfied by how they are now. most of the tellers are amazing though, but management are liars and could care less.

From the owner: COVID-19 might have temporarily affected operating hours. Please visit altabank.com/locations on…read moreour website for the most up-to-date information. Looking for Bank of American Fork, Lewiston State Bank or People's Town and Country Bank? You're in the right place. The name is different, but our commitment to service and your success is the same. We exist for one reason - to power your success. With over 100 years of experience, we have what it takes to be a trusted, dynamic provider. We're strategically sized to drive you and your business forward - and we do it better than anyone else. We believe that personal relationships and customized solutions can take your business to new heights. We are Altabank.