They are super nice and great service!! I ask for some…read moresuggestions even for a couple hours ride and they nail it!

They cancelled our kayak tour after we arrived. We paid the $20 ($4/hr) to park for the length…read morekayak tour that they didn't reimburse. They cancelled for high wind and the listed wind was 12 mph and we did Cadillac earlier and is wasn't super windy there. If you are going to cancel at least do it several hours in advance.

What a remarkable shop! When I reserved two premium gravel bikes for several days of cycling…read morethrough Acadia, I hardly expected the machines that we were given. High-end Cervelo carbon fiber bikes with electronic shifting, perfectly tuned, spotless and ready to roll. A mechanic cheerfully popped on the SPD pedals we brought with us, and we were off, departing from BHBS for the park. We felt like we lived on those bikes for three days. We popped by the shop on the third morning for fresh shifter batteries and a tire top-off. Return was effortless and gave us a chance to browse the well-merchandised shop. We also had an enjoyable chat with owner Peter who definitely knows what he's talking about when it comes to cycling.

Absolutely loved this bicycle shop. Rented two e-bikes for ride the carriage roads in Acadia NP and…read morethe entire process went smoothly. The e-bikes were GAME CHANGING on the granite gravel roads. Half day (4 hrs) rental was more than enough time to ride through the Witch Hole Pond, Eagle Lake, and Around Mountain Carriage Roads. We also saw a freakin' wild turkey along one of the roads and it flew!!! Acadia was beautiful and this rental shop was amazing. Will come back here if we are ever back.

MDI e-bikes is the way to go. Stress free delivery, everything you need is included and the bikes…read moreare state of the art. Patrick was great. He suggested a route that matched what we wanted to see & do and is easy to work with. He knows his stuff. Note: He is mobile which is great for pick up and delivery (visitor center).

Wow - Must Do!!!! Patrick is awesome, helpful and friendly Spent time teaching us how to use the…read morefancy awesome e-bikes!!! No complaints did roughly 40 miles.

We rented 2 e-bikes Saturday July 29 every thing we needed they provided maps of area suggestions…read moreof trails best suited for a pleasure ride we ate lunch at grab and go rode back the whole thing was a success would highly recommended

They made it easy for someone who has never ridden an electric bike. We took our bikes out over 30…read moremiles and had a beautiful day exploring parts of the park we would not have been able to see otherwise. There was a minor issue with one of our bikes, but they were able to resolve this over the phone quickly. Highly recommended.

One of the best guided tours I have been on. Casey is an amazing guide and Jesse was great with the…read morelogistics getting us back and forth from the start and finish. The water was relatively calm which made for a nice day of sea kayaking. Casey was great with providing safety instructions before and during the trip. He was a wealth of information about the wildlife, geology of the area, and the history. It was like we had the ocean to ourselves. We saw a couple of bald eagles and tons of seals primarily harbor seals but several gray seals as well. Can't recommend this company enough. Kayak on the quiet side of the island. You won't regret it. My family of four would do this trip again.

Took a guided tour of Acadia with Jackson, and Maine State was perfect. Reservations were easy to…read moresecure, had every thing ready to go, and guide Jackson was fantastic. Highly recommended taking the guided tour.

Two of us rented bikes and had an outstanding experience. Sky was very patient and accommodating…read more(both with maps and answering questions about our potential route). The bikes were in excellent condition and a pleasure to ride. I would highly recommend this place if you are in the area and want to ride - a great way to take in the amazing scenery!

We rented kayaks from this spot as we don't own our own kayaks yet. The reservation and pick up…read moreprocess was easy and stress free. We picked up our pads and paddles in store and then picked up our kayaks by the Lake where they were locked up. Convenient and stress free if you don't your own kayaks snc sent to get out on the water.

We did the Harbor tour kayak trip with my sister and her 2 kids, and none of them had kayaked…read morebefore. Our guide, Ryan, took great care of us and gave us a lot of information about the islands, Bar Harbor, and Acadia. The kids really enjoyed their first season kayak experience. Two thumbs up and would definitely recommend.

We had an amazing experience with Acadia Outfitters! My friend and I had a booking mix-up (our…read morefault), but Emily and the team went above and beyond to make sure we could still get out on the e-bikes. We rode the carriage roads to Jordan Pond House for lunch, walked the Jordan Pond Trail, and biked back--it was one of our favorite days in Bar Harbor. Friendly, helpful staff and great bikes--highly recommend!

This place was super easy to work with. It's the only place that rents ebikes for kids. Izz and…read morePiper took great care of us. The bikes were in great shape and a ton of fun.

I went on their group lesson/tour and had a great time. There were only two of us on the tour and…read morewe were both experience paddlers so we spent the whole time paddling on Long Pond with the instructor. Long Pond is gorgeous and our guide was prompt and very professional. Highly recommend!

We had so much fun paddle boarding on Little Long Lake with our guide, Nell. She was super patient…read morewith our 9 and 13 year old girls. She gave us a super informative lesson prior to getting in the water and then more instruction once we got in (but not so much we got bored!). We played games on the water, did a little yoga and practiced some tricks. We had a fabulous time and would recommend for anyone visiting!