GT was recommended to me by a colleague. I initially went by and saw a sign that they are doing…read moreappointments only for the winter- not a problem. I emailed, as per the sign. I sent my initial email on Thursday at the end of the day and received an email back on Monday, around mid day. They let me know they could meet my needs and asked me to come by either Wednesday or Thursday, my choice. I responded that I could come by Thursday and I asked about the cost of the service. No response. I went by Thursday at the appointed time and there was no one at the store. The doorbell that I was supposed to ring was missing- I'm not blaming them for that, however. I knocked, called, emailed, and then knocked again. No response. I never received a follow-up, and it's been 11 days. I'm hoping that everyone there is safe and healthy and that the reason for their lack of response was simply bad customer service. I took my business elsewhere.

My father passed away when I was 18 months old. I discovered some 8mm and 16mm reels that he had…read moreshot. GT not only skillfully digitized these reels, they stayed open until 8PM the night before I flew back to Europe to my family so I could have a USB drive with the footage. This was the first time that I and my siblings saw our deceased father in motion. Class act.

Dropped off four disposable cameras on Monday and received the photos earlier than the estimate! We…read morereceived the photos back on Saturday. Drop off was easy and quick. Staff were friendly. Highly recommend supporting a local shop!

WAY overpriced and bad communication. They charged over $200 for scans and prints of 4 rolls of…read more35mm, and it took over 2 weeks to do... I've lived all around the country and used labs all around the country, MoonPhoto is by far the most expensive lab I've used. $50 Toal per roll for developing, scans, and prints is pushing double what plenty of others charge. Not only that, when I dropped off my film, the cashier confirmed with me, not once, but twice, that I was getting scans, and prints, and that was over $117. Then to my shock when I was told my order was ready, I didn't see any scans, and upon asking I was told I still needed to purchase scans. This is even after explaining that I was told I was getting scans. That was an additional $80+, so I ended up paying $200 for 4 rolls. I won't be returning. Not even close to worth the cost, for how long it takes and how expensive it is.

Molly Bullard is super nice, but super expensive. I went to see her about scanning two of my…read moregrandmother's photo albums from the 1900's. To scan just one book of 285 pictures it would have cost $994!!! Each picture (even though you scanned each page) was $3.75/each. Here is her project description from the invoice estimate she did for me: Project Description: - Prepare book for scanning by removing gently removing string - Scan each individual page at 300dpi - Maintain order of book by using filename convention: BOOK NAME_ALBUM_pg 1, 2... - For pages, enhance black background and sharpen images - Crop each individual photo from book, color enhance and sharpen - Maintain order of book by using filename convention: BOOK NAME_INDIV_pic 1, 2... - Provide client with digital files on cd flash drive - Return original materials and any loose materials in acid-free sleeves - Cost: 285 (+/- 10) total pictures @ $3.75/ea - $994 Since I thought this was outrageous, I called another company and its ovner agreed that it was way overpriced. He said he would charge me $300 to do the same for both my albums, not just one. Ultimately, I decided to scan the pictures myself at 600 dpi, bought Photoshop Elements for $70, and cropped everything myself. $70 is a lot more reasonable than $1000. It took me 8 hours to scan BOTH albums. The cropping takes the longest. I am almost done with all the photos and have spent ~15 hours cropping and editing. After I told Molly her work was out of my price range, she was really nice about it. She told me that if I had any questions doing it on my own, I could give her a call. She also hand delivered the album she evaluated to me at work. Once again, she is a really nice. If price wasn't an issue, I think she would be a good person to work with.

I don't know what the other reviewers are talking about when they say she was too expensive. I was…read morelooking to get pictures scanned so I would have them available more easily online. I looked all over the internet at the different companies where you send a box of photos in. I instead wanted to find someone local so I wouldn't have to worry about my pictures getting lost in the mail. Molly did an amazing job with all the pictures I gave her and her prices were extremely reasonable. As a reference I got a couple of quotes from photo shops around Seattle and they literally charged an arm and a leg and were on average 4-5 times more expensive than what Molly quoted me at. I initially gave her a small batch because I wanted to see how good the scans turned out and once I saw how great they were I had her do about 200 more for me. Her turn around time on everything was really great as well. Will definitely recommend her to anyone and will use her in the future again.

Conrad and the rest of the team were all very kind and extremely helpful! If you're in Seattle,…read morethey are definitely one of the better places to rent equipment from--super friendly staff who will even give you a tutorial on how to use any and all of the gear they keep in-house. 10/10 would recommend!

I was looking for a place to transfer film to digital--- years of memories that are priceless to a…read morefamily. I wanted to go to a place where I could deliver in person. The estimate was accurate and well worth the cost. We have everything on several formats-- DVDs, DV tape and on a hard drive. Everyone was pleased with the results. They answered all my stupid questions and treated this project as important.

Our company stored over 1500 files at Iron Mountain. They will not allow us access to these files…read moreunless we pay them over $100,000.00 to scan them for digital access or to just PICK THEM UP. Their customer service is terrible; each response takes several days. When they do respond to you, they will send you filler emails with no solutions, and many errors you will have to point out and fix. They hide behind fake incompetence to defraud you and not respond to your emails for help. DO NOT use for your business.

I wish I had read all these terrible reviews before we signed up with this company. We have a small…read morepsychology practice and ordered a shredding bin to keep onsite, that Iron Mountain was supposed to come and empty out periodically. It's been a nightmare from the start. They delivered 2 bins rather than 1 (which of course they charge us for both, even though we said all along we only wanted 1). They refused to take the 2nd bin away even though my colleague was there when they delivered them, saying we needed to call Iron Mountain to arrange a pick-up for the second bin (again, even though the people delivering the bins were RIGHT THERE). This was several months ago and we still have not been able to get them to come pick up our 2nd bin. Then, they have continued to show up unannounced to pick up our shredding materials. Due to HIPAA, any confidential patient materials must be behind 2 locks. So of course we do not have our shredding bin in a public spot that they would be able to access. Each time they arrive at our office unannounced and we are not immediately available to let them in (or even aware that they are there), we get charged $75 for a missed attempt!! It's so maddening. We are psychologists so we are with clients when they arrive. We aren't just sitting around waiting for Iron Mountain to show up unexpectedly. And then whenever we try to contact customer service to resolve any of these issues, no one has any record that we've called before, we get assigned a new case number, and nothing ever changes. Now we have been trying to cancel the service entirely for several weeks. They keep saying they will come to pick up the bins, give us a date 2 weeks out, and then they don't arrive. Meanwhile they continue to stop by to pick up our shredding (and no doubt to charge us additional money). This company is a total scam!! I hope this review can save someone else the trouble of working with them.

The customer service was great and the product turned out really nicely. I would highly recommend…read moreCarl and his team. They turned the order around quickly in plenty of time for my art show, and Carl took time to show me all sorts of examples and share his thoughts. It was my first show so I was nervous about the investment, but Carl helped put my mind at ease. I made some changes to the original online order and would have liked an updated, detailed receipt for my records, but I also didn't ask, so that's on me. I would definitely use them again.

Carl at Color One Photo is amazing, and I can't give enough positive feedback. I am a visual…read moreartist and primarily work in watercolors. I will soon take part in a gallery show and do not want to hang my originals because watercolors are easily damaged by exposure. I had a dilemma because the presentation of my work is incredibly important to me. I wondered how I could possibly be proud of copies? I decided to give Color One a try and I had them scan and print copies of my original work so that copies could be framed and hung. Carl's work is so meticulous and professional that a friend couldn't tell the difference between his scans and my original work. He also uses top quality materials, no skimping from this operation. I put my heart and effort into my work, and it's my opinion that Color One shares my standards.

Jeff does a fantastic job of researching his projects and working with his clients. He is…read moreaffordable, helpful and easy to communicate with. His design for my business is unique and perfectly tailored to my needs. Definitely looking forward to building a lasting business relationship with Flying Eye!

Flying Eye Design has done work for my company for over 5 years now, and every time it's gorgeous,…read moreon time, and on budget. Can't say enough about the quality customer service from this company! I'm constantly refining the brand of my company, and Jeff is always ready and willing to help push it in the direction I'm heading toward. If you're looking for a local Seattle graphic designer for your logo or other graphic design, give Jeff a call. You won't be disappointed!