I always use Trend auto because I trust them and they know what they are doing Always have great…read moreresults

I bring my 2021 Toyota RAV4 Hybrid to Trend Auto Repair for all my regular maintenance and oil…read morechanges, and I couldn't be happier with their service. While I still go to the Toyota dealership for major work under warranty, Trend Auto has become my go-to for everything else. The shop is always clean and welcoming, with amenities like coffee, water, and even a movie room while you wait. The bathroom is spotless too--something I really appreciate. Robert, the owner, is a serious, down-to-earth professional who takes time to explain things clearly. Whenever I have questions, I get straightforward answers, not sales talk. As a single woman, finding an honest and trustworthy mechanic means a lot. At Trend Auto, I feel completely comfortable and confident that I'm getting fair, quality service. I highly recommend them to anyone looking for reliable, honest, and professional auto care.

Absolutly love this place! Literally the only people I let work on my truck (yes my truck is my…read morebaby!). I am so grateful for everyone there, especially Nick! He always treats my "baby" like the princess she is and keeps me fully informed on all services as well as what maintenance and or repairs need to be done and when. Highly recommend Christian Brothers in general but THIS store especially!!!

Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

got the job done in a quick and timely matter and everything was correct, however they have some…read moresketchy business practices

I recommend this auto shop. There was a problem regarding scheduling and communication while the…read moreshop owner was out of town, where I was highly upset as a customer. However, at his earliest convenience the issue was fixed and my vehicle was returned to me with the things fixed that we agreed upon, including a generous discount due to the communication/scheduling issue. As a consumer, I always appreciate accountability and integrity from businesses, as it is rare.

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

Great experience! Friendly staff, fair pricing, and quick service. They replaced my crankshaft…read moresensor and had me back on the road in no time. Highly recommend.

Estimate didn't match final bill quoted 1250 pick up car and it's 1600. Beware. Took over a…read moreweek when told two days.

My 2012 dodge avenger died in a clients apartment parking lot just as we pulled in. I had it taken…read moreto Big O Tires where they told me #5 cylinder had no compression. They don't handle that detail of work so i checked A Pit Stop reviews out and hoped for a miracle, an easy fix. Got it towed there the day before Thanksgiving. They looked at it the following Monday. Bad news, Rocker Arms/Camshaft was shot, leaking oil cooler gaskets and needed a new battery. I braced myself for a $4000 quote. Was only $2600. Monday diagnosed/Tuesday repaired in full! Even gave me a 5% discount! Will be taking my fleet there for the heavy duty stuff from now on. Thanks guys for the quick work!

Easy and to the point, I'm glad I found these guys. They do solid work and on par with the…read moreindustry standard in terms of pricing. I got all four break pads and two front rotors replaced for just under $500, which is about what I paid back in Chicago for a similar job. They had my Jeep Cherokee Trailhawk for about 3-4 hours and completed the job the same day with no issues. Thomas, one of the owners, is a real cool guy. I kept calling him Chris for whatever reason and he was totally cool about it and politely corrected me and didn't get frazzled when I continued to call him Chris for reasons unknown. All the other staff were very friendly as they smiled and said hi when entering the yard and office for the facility. Their couches are surprisingly comfy and even though it has a hole in the wall appearance, it's very comfy with free K-cup coffee (Starbucks at that) and a huge TV with cable, Netflix, and all that fun stuff. I'm happy with their work and the friendly atmosphere and I'll definitely be coming back to these guys to get some more work done when needed.

Fast response from owner with questions I have with A/C issue i am having with vehicle.read more

It was 115 and my AC went out. Sammy got me in and out on the same day! A real life saver! Thank…read moreyou for the quality work!

Great customer service. Exceeded my expectations! Will definitely recommend! GI goes above and…read morebeyond to meet his customer's needs in a ti Roy manner.

When we need work, we bring our cars to G.I. He is friendly and fast and accurate. He will fix it…read moreif it's broken.

What an OUTSTANDING BUSINESS!! I can't say enough great things about ROY and his team! My…read moredaughter needed a few things fixed from a microburst - her front bumper, windows were cracked. Her insurance company was NOT easy to deal with, and Roy literally held our hand helping us through the entire process! He was so communicative with the insurance company which was dragging their feet and creating unnecessary delays. He went above and beyond making this stressful experience so smooth! The workmanship is TOP NOTCH! When we got her car back it was like driving a brand new car. Thank you so much ROY! I HIGHLY recommend this business!

I inquired for Apex Collision Center to help me with a project of painting my 2024 Ford Bronco to…read morehave a two tone retro look. Not only did their team deliver, but their customer service was top notch. Roy and his staff made sure that I was able to review the work being performed as they welcomed me to drop in anytime to show me the progress. They also followed up with photos as the progress continued. Roy and I even had discussions around the plan multiple times before the work started to ensure that my expectations were met. He didnt want to deliver something I didnt want. He also provided suggestions on my vision to help us collaborate on the end goal. His suggestions were thoughtful and well considered. The quality was top notch. The pin stripe was straighter than the level they used to snap it into place. Excellent work and excellent crew. I have already begun singing their praise and referring others I know to Roy and the Apex Collision Center's team for painting, window tinting, and more.