No call back , left me hanging . Ask me a question, i responded yet no response for days now ...read more

Unlike the reviews at the top, they were not able to come the same day. The rep said the parts…read morewould be in stock in a week, 2 at the most. Today was 1 day after the 2 weeks promise. I called and texted them and when they called back I was told I had signed a contract, and the parts had arrived. I said I had not heard anything at all about the status of my order and I thought it was interesting that when they called me back the same day they said the parts were in and I would have to honor the contract.

We are so happy with our new door and operator. The door is improving our energy efficiency and the…read morecurb appeal of our house. The opener is so quiet! Working with Josh was great - he was incredibly responsive and provided us with a thorough consult and price quote. The turnaround time for install was very reasonable. The workmanship is of the highest quality. Highly recommend!

Saved me a lot of trouble by taking on a service call for a snapped spring on the way home right…read morebefore a long holiday weekend. He had everything we needed on his truck and he was happy to explain what we was doing as he went. Highly recommend!

Paid in full for 2 garage doors and labor in June 2022. Has not responded to calls or texts since…read moreJuly and has declined requests for a refund. His website is not real and his online profile lists having an A+ BBB rating, but is not BBB accredited. He did great work for us previously - appears to have taken our money and run.

We had a really good experience with Nick. He followed through on the day/ time he said and texted…read morein advance to let us know arrival time. He also spent the time to explain and answer questions.

Prompt, friendly and professional. Took the time to educate me on the parts and workings of my…read moregarage doors. Will definitely use again if needed!

I called them, made an appt for 4 days later and they said they'd be here 11-3. I came home at…read more11:00 to wait. My time is no more or less valuable than others but if I make an appt, I don't want to be blown off. I call at 4:00 and the first thing they want to do is reschedule me. I'd already taken time off! They said they'd get back to me with an ETA and I didn't get anything. They really didn't seem to care so I guess they won't care about my honest review. It's not like I was asking for same day service. Professionals don't do this. If there's a problem, a professional will call you and make you aware of the problem. They didn't call. I had to call them and when they told me they'd put me on the schedule first thing the following day, I said NO! I waited 5 hours before I called. I've called another company and I'll edit this review after the work is completed. The MOORES DOORS COMPANY HAS NO PROBLEMS WASTING YOUR TIME SO DON'T LET THEM. Don't do business with people like these who don't care if they waste your time. There are better companies so use another company!

Called at noon on Sunday of holiday weekend expecting to get a voice-mail. Instead, Mark answered…read moreand was working on another door a few miles away. He showed up within the hour and fixed my door in an hour as well. I knew my torsion spring was broken but decided to take care of both while he was here. I explained that the door opener seemed to struggle some for the several months, but I was not sure the correct springs were installed by the builder. He looked at the springs and agreed that he had a larger spring that would make it easier for opener and last several thousand more openings. Mark was very quick, clean, and thorough through the whole process. He lubricated every single part on both my doors not just the one that was broken. He adjusted the chain on one opener. Then he literally adjusted every single hinge until the door was rolling smooth as ever and very little noise!! Would highly recommend him! Even heard him give out a competitors name and number to contact for someone who called out of his service area. Could have easily said he doesn't work in that area and been done.

The spring on one side of my garage door was hanging and unable to close garage door. I called…read moreKCKGaragedoor.com and Dino was at my house in less than 2 hours. My garage door is old and has had some questionable repairs by previous owner. Dino fixed my spring issue so I could close the garage door that night. I scheduled an appointment for the next day to have rollers, cables and hinges replaced as the existing parts were in really bad shape. Dino fixed numerous issues with the original installation. Dino was courteous, very knowledgeable, steady worker and very honest and affordable. I highly recommend Dino with KCKGaragedoor.com for any and all of your garage door needs.

I had a great experience with this garage door company! Jayden was professional, friendly, and got…read morethe job done quickly. The service was excellent, and they made sure everything was working properly before they left. Highly recommend them if you need any garage door work done!

I had issues with my Garage door, and their technician Eric came to service. He was super…read moreprofessional, cared a lot about what he was doing, patient with my questions and all around great to work with. I would highly recommend A Total Door based on Erics service alone, very appreciative!

Well, I called today and spoke to Joe. I was calling to get information and request a consultation…read morefor getting a replacement main entry door for a triplex building. I stated that I was interested to get all the numbers and information for a garage door as well, but the priority was, the main entry door. That is when Joe told me they don't do residential entry doors. I responded that I was looking at a magazine advertisement that states and shows pictures that they do entry doors. Joe, didn't have a smooth response and danced around with some word salad that they only do high end with a garage door. Okay, I can see high-end in the magazine pics. I know I am not calling a big box store. I called knowing it was going to be expensive, but also hoping I could justify the price with the words of 'get what you pay for.' But Joe clearly didn't even want to know anything about my needs for a replacement door and associated possible costs to allow me to make my own decisions. He simply made a snap judgement; wrote me off with a lie. I have money to manage and make decisions with. It was very much a let down and disappointing to be lied to by Joe; right there on the phone when ATotalDoor.com website states and shows that they do residential doors. I keep an apartment in my building along with two other nice Airbnb apartments that I manage in the Truman Historic District. I only stay there part time as I have another home in the country where I spend most of my time, when I'm not traveling and flying my family's private aircraft. I called A Total Door because I wanted something better than big box store and knew the price was going to be more. Not sure if Joe's quick judgement of whether I was a worthy customer or not, reflects the entire company and management of A Total Door. Nevertheless, he is representing A Total Door, and I'll clearly go out of my way to call both Joe and A Total Door company out as: false advertisers, liars, misrepresentative, judgmental, snobs, bigots and equal opportunity racist. Myself and most hard working, quality minded and kind people want nothing to do with such shallow minded people and businesses. I get it if you choose to do business with this company, because the product pics are awesome. Hopefully your home or business will be fabulous when the job is done. Just be aware that A Total Door it is all about the getting the easy money from low hanging fruit.