Amazingly perfect fit of a "caretaker" for my father. When COVID started we thought we might need…read moreto limit in home caregivers, but my parents insisted on NOT reducing them as they are fantastic, caring people, whom my parents having come to truly love. Highly trained, honest and qualified people who care for your loved ones, like you would. Professional and thorough communication with me (the daughter). All this while preserving the dignity of the client. They are a 20 star in a scale of 5! Thanks to Marti, Danielle, Sharon, Jamie and Kat. . .

Now on Larkspur Lane. From round the clock help with…read moreeverything to just driving to an appointment, these gals do it all...with a smile.

On September first, 2025, I had a major emergency surgery for an aortic rupture that nearly killed…read moreme. I was hospitalized for two and a half weeks and I was supposed to receive 10 hours of assisted care per week but during the first few weeks I was home, I had no help whatsoever and I was in really bad shape. I had no strength or energy and I was restricted from lifting more than five pounds or raising my arms to wash my hair, etc. In addition, I still get extremely dizzy and out of breath when I bend over or even try to move too quickly. I have yet to receive the full ten hours of actual work from these so-called caregivers. I have been through three different workers, and only one of them actually worked, but I guess she doesn't like me or something so she quit. She was replaced with someone who was very lazy and a bit invasive for my liking. I am very uncomfortable with people that I don't know being in my house and she was not respectful of my boundaries. This speaks volumes about the quality of care that I have yet to receive. And to be fully informative, I have been stood up at least twice by what I believe to be the management team. No phone call or text messages when I cleared my schedule and waited for them to arrive. However, after the second person quit, there was a sudden and unexpected knock on my door and I felt like I was being interrogated by someone who I presumed to be upper management. I had to call the VA liaison to see if they could help me get a different company because it seems like they weren't going to send me a replacement for the one that I sent away. And I honestly don't know if I want them to anymore. I just don't see any point. --- 12/19/2025 --- This is not the end of this story but it is the end of this review. I'm still trying to figure it all out for now. I don't recommend this company at all. Especially if you or your loved one really needs considerable care. If you are paying for it out of pocket, please do your due diligence and find someone else that will follow through and show up.

An entirely unethical, unorganized, and unfriendly business, in my opinion. Deceptive and systems…read morethat are designed to avoid responsibility. Worst communicators. Do not use this agency if you value the well being of your elderly loved ones. There are other options.

DO NOT GO HERE FOR ANY REASON AT ALL!! The MD is never in the office. His PA Monica lies on her…read morereports. She only cares about skin care. She over prescribes medication causing people to get more sick. The Doctor just signs off on prescriptions without ever seeing his patients. She won't listen to patients concerns about pain management. She accuses people in pain of lying. She is incredibly disrespectful and has no idea what she is doing. A PA shouldn't be running a Doctors office. This is not safe! DO NOT COME HERE!

You can always count on this office to schedule appts., help with filling prescriptions, great…read morecustomer service and Monica has great bed side manner. She makes you feel comfortable and explains thoroughly. Overall my experience was amazing and I will continue to return.

Given the scarcity of general practice medical care in Shasta County, Juniper met my expectations…read moreand then some and I have high standards for people I trust with my health.

Grateful for Juniper Healthcare as both my parents are patients and I appreciate the format and…read morepersonal care they offer especially in such a challenging time to find healthcare! Thank you.

So they schedule according to their own needs not the patient's needs or the health of the patient…read more Steve who they say is a supervisor is sadistic and will threaten to cancel all of your loved ones services and will yell at your loved ones. I truly do not know how people are allowed to keep a job acting this way. They schedule at noon at lunch time and do not care that your loved one with a head injury needs to stick to his schedule and can't do activities while hungry. They call you the night before about when you have an appointment which makes scheduling doctor appointments nearly impossible. They have our doc appointments but still try to schedule home visits during or close to those times. They say they are going to be "in your area" so they want to schedule home visit when it is easiest for them. We are supposed to get a certain amount of days per week and if you call to ask why that is not happening they hang up on you and threaten to end your entire case. They say they care about health but that is obviously not the case. They care about their own life and schedule. Trying to be a full time care giver and you can't get something as basic as "who is his case manager?" answered is ridiculous. Are they incompetent or just rude and uncaring or both? Mostly one star reviews saying the same thing. I asked how to make a complaint and they hung up on me. I asked who the supervisor to Steve is and they said "he's it" and refused to tell me. They told me to "call the hospital" but why is it they don't have this info? Every agency has a way to file a formal complaint. But they either are incompetent and truly do not know or are hiding that info. So on top of being a full time 24 hr a day caregiver and being stressed and exhausted and our loved one trying to learn to walk again and missing his PT appointments for the sake of the PT's needs we also get to deal with this abuse from the office when we try to get some info and get his 2 days of PT. If they cancel his home health care... that is called RETALIATION and it is illegal.

Absolutely horrible and the people are very accusing and make false claims against you! The…read moremanagers will stand up for the wrong doing of their employees and are absolutely not there for the patient... they have their own agenda which will never align with the patients' needs!!!

Debora has been so helpful in explaining the benefits of essential oils for a healthy home! I am so…read moreexcited to get started with them in converting our house into a organic, chemical free environment!

Debra always knows exactly which oil to use! She is passionate about natural living and an expert…read morein Young Living essential oils! Call her and get all your questions answered. Starting something new like this can be overwhelming- she will make it easy and get you pointed in the right direction! You will be amazed at the change in your health!