Tried this car wash because it was close and I wanted more than just an automatic drive through…read morewash. Nice people, but I had a couple issues. I chose the $14.99 wash ($1.50 more for trucks) but was charged $27+. A little frustrating having to work that out when I was clear about the wash I wanted. Once my truck was done (pretty quick, actually), I had to have them go back over it as there were still lots of bugs on the bumper, grill and hood. Two guys spent some time recleaning it but it was still dirty. I went ahead and just left but I had to go back over several areas myself once I got home and I really didn't want to do that. Also, a wet dog smell lingered inside from the cloths they were using. Probably won't be going back to this place.

What a disappointment. I turned around and left the moment I witnessed how lazy they cleaned the…read moreinterior of another car. Don't waste your money here.

The place is spotless and everything works every time. My last visit I didn't follow the clearly…read moreposted and very understandable instructions. As a result, the charge was considerably more than I thought it should be. Again, this was MY error. I contacted the owner and we figured out what happened. As a result, he issued a refund. Customer service at its finest.

a perfect place to wash my car... exactly what I was looking for... I'll be there at least every…read moreother week keeping my car nice and clean! great value and nice and clean bays...

Amazing staff! Shout out to Stone and Austin for an amazing experience! Staff were friendly and…read morehelpful! I will be recommend this place to all my friends, family and coworkers!

If you subscribe to their monthly car washes, WATCH YOUR CHARGES! They charged us an additional…read moremembership fee for quite some time before we noticed it and couldn't explain how it happened and refused to refund the mistake beyond 6 months. Their system seemed unintelligible to even those who worked there. Terrible customer service and bad business morals.

Excellent car wash with amiable staff and highly effective vacuums! Their prices seem to have…read moregone up though.

PLEASE TAKE YOUR BUSINESS ELSEWHERE IF YOU WANT accountability FOR ANY DAMAGE CAUSED BY THIS…read moreESTABLISHMENT. I took my car to the Hurricane Express carwash on East Brainerd Road on May 22, 2023, for a carwash. After coming out of the wash I noticed that my brand new car's back windshield wiper was broken during the wash. And not only was the entire wiper blade broken off but the casing too. I immediately reported this to the employees. They reviewed the camera footage and stated that the damage did occur during the wash and that they would file an incident report immediately. I truly thought hurricane express would take accountability and reach out to fix the damage caused by their car wash. After a month of not hearing back from them, I visited the east brainerd location again to ask and was told the same thing. After a week, I reached out to them through their website, and on June 23, 2023 I received an email that a damage claim status update was reported to management and that they would call. This email was the last and ONLY communication I received from this company. I have tried emailing them and reaching out through their website several times but still no response. It has been over a month and a half, and my brand-new car is still damaged. At the very least someone could have reached out to me within these past 45 days to resolve this issue, but nothing.

It's simple fast and it did a decent job on my car. No it's not like a 50$ handjob but it's ok in a…read morepinch

I am not a member (Is this a member's only car wash?). After fiddling around wth the very…read moreconfusing menu for a few minutes, I put $20 in the kiosk and selected an $18 single wash. I expected to get $2 change but it never came. I then looked more closely at the kiosk and it appeared it was trying to gouge me 5 more dollars for what I don't know, because the receipt was for all practical purposes unreadable. At this point I got out of my vehicle and went to the window to request my $2 change, which was politely given to me without explanation of why it apparently tried to charge me additional money. This was a frustrating experience to say the least just to get a freaking car wash. It's exceedingly difficult to parse through the menu system and select what you want. It's too aggravating to get a car wash at this establishment. I never had this problem here before. I'm hesitant to return to this car wash and would advise close attention before putting money in the kiosk. I received a good car wash though..

The BEST hand wash in town!! I clean my car ALOT and have had it cleaned a lot, no one does it…read morebetter than Skip! Pays attention to detail, goes above and beyond. The value of the service is amazing. He detailed the inside and washed the outside.

When I'm traveling out on the road, the last thing I need to worry about is someone who knows how…read moreto wash a car that has been wrapped. I was fortunate to find another stellar hand wash place in my travels. Guy who runs the place is super cool really hustles, and is a stickler for detail. The wash cost me $35 which is a little more than I normally pay, but he did a really good job. The good news was he was able to take me right in and take care of everything on a moment's notice. If I ever come back out this way again I need my car wash this is where I will go.

So slooooooow! came by at 2pm. Not enough workers and no one helping each other out. Some…read moreuncomfortable personal conversations in the waiting room. One and done for me.

This place has gone downhill. They never clean the car well. Everyone is just chit chatting while…read morewiping your car. There's always dirt still in the car like it was never cleaned at all. Charging $42 for it was not worth it at all.

Came through here to get a ton of road salt off my car. Their wash barely even touched the front…read moregrill and back of my car. Pretty disappointed.

I had previously posted how amazing this car wash is, however, the quality has dropped…read moretremendously. They have recently changed how they do their cleaning towels. They used to fold them and lay them on top of the table. They continued to become more and more damp and now they just Dump them in a wet pile. They do smell and one of the towels was covered in hair.

Full disclosure, I'm a subscriber. I like the owner's business model, I like the availability of…read morestores all over town, the staff is friendly and helpful whichever location you happen to choose. I recommend fully the subscription approach, it's the best value. Give it a try though as a single use, you'll see what I mean. Everything you need to fully clean your car inside and out, is available for you.

East Ridge Mod wash mat cleaner tore up one of my mats. It got stuck in machine and I had to get an…read moreemployee to get it out and it was all shredded be careful

This is one of the best drive-through car washes I've used. The wash was quick but did a great job…read moregetting the dirt and pollen off my car. I really appreciated the free vacuums and clean towels afterward, which made it easy to finish the job. Everything was well maintained, and the staff was friendly.

I've actually come here many, many times. The last few visits the back of my car has remained quite…read moredirty after the wash. I can't even wipe it down because they rarely have towels. I usually have my young kids in the car so I can't go search for someone to add more towels without dragging everyone with me. None of the nearby spots have towels either. The vacuums work well.