Efficent, affordable, excellent service and beautiful cars. That about sums up Accent Transportation Services. For our recent wedding, we were in need of several limos to take us from the venue to the church and back again. We did extensive research on Yelp and relied on the good rating of Accent's listing. After taking a look at their vehicles and speaking with the reps, we decided they were the transportation service to go with! Accent arrived to our pick-up location on-time and nicely waited at the church until the ceremony was over. The cars are very nice, clean and have water inside. We ordered two stretch limos (one white, one black) and one escalate stretch limo. Each limo was in perfect condition and fitting for a wedding celebration! There isn't much more that I can say, other than that Accent is a great choice for any of your transportation needs. read more

Scott was our driver for an evening on the town with my wife. He was extremely professional. We had the stretched lincoln limo. It was very professional inside. Nothing crazy like flashing lights or strobes going on. It was the perfect ride for a lovely evening with my wife. What was also nice was that the driver wasnt chatty at all. He allowed us to enjoy the ride, as he took us to our destinations. He was a complete gentleman the entire time. He put the divider up the minute we told him where we were off too. Too many times drivers leave this down and start being chatty. Just do what your supposed to do and drive us! :) I would definately use them again or recommend them. They did have a few other cars as well including a Chrystler 300 with all the stroby lights and neon for proms and such, a fleet of town cars and buses all for rental. I am glad I chose Accent Limos. They made the night perfect! read more

We used Accent for our daughters wedding. They provided a mini coach for the rehearsal dinner, a mini coach and 2 limos for the day of the wedding. It was difficult to plan and times and locations changed several times before the actual day. Accent was a pleasure to work with. They arrived on time, the vehicles were exactly what we reserved. Charges were exactly what was quoted. They were accommodating and professional and I would not hesitate recommend them. read more

I searched on Yelp and thought they would be the best. I booked them on a Saturday for a Tuesday pick up. Come Monday, I still haven't got a confirmation of any sort or a charge to my CC. I phoned them around 4pm to confirm my reservation. Although the lady remembered my call, she couldn't find anything in her system. Hugh disappointment since I gave her my CC info and other personal details on Saturday. So she began to ask me for my info all over again. I stopped her and asked what would have happened to the pick up of by VP if I hadn't called to confirm. She said, Oh, I'm sure he still would have been picked up. What? How? That seems crazy. When I told her I'd prefer to go with someone else. She hung up on me. NOT PROFESSIONAL at all & rude! She could have just apologized and offered a discount for next time or this time or something. read more

What a wonderful team to work with. Accent/Jet limo took very good care of my VIP guest. We requested the Mercedes sedan and were blown away. We only use them, and don't recommend anyone else. Thanks Billy! read more

I really REALLY wanted to like this company. After numerous problems with my normal provider, I was ready for a positive change. Here was my experience with one trip with Accent. When you make an online reservation, you get a bounceback saying it's not confirmed, until an agent reviews and sends another email. Seems senseless. Regardless, a day later, I got a confirmation, and they had the wrong outbound pick-up date. You then have to write them with the mistake, and then wait another day for someone to respond with the correction. On the day of my pick-up, the driver was on time, and the car was super clean. PLUS, she was incredibly professional and personable. I asked her if the charge was different on the outbound or return, as my confirmations showed two different fares, and she said they should be the same, and that she was on her way to the office, and would investigate. Sure enough, about an hour later, she texted me that the office made a mistake (not in my favor, mind you), and would be sending a revised invoice. She was fantastic in follow-up, so, big kudos there. BUT, if I hadn't of pursued this, it would have been something where I sent in an expense report for $$, and then got billed $$$. My return trip...I had booked a sedan for a reason. The driver showed up in a Lincoln Navigator, which, to someone with a back injury, is a horrendous ride. She said it was an "upgrade". I see it as "not what I booked and paid for". My back was flaming the entire ride home. Not good, not good. She did offer to take me to the office to get a new car, which, was nice, but really? Wish I had an extra 30 minutes to be carted around while they provide what I ordered.. The final straw? Today I get a phone call from a third party - saying they were hired by Accent to evaluate customer experiences. Seriously? So, apparently Accent gives out your personal information to third parties. Awesome. Anyway, the drivers were great - but everything else kinda sucked. Wrong itinerary, wrong receipt, wrong vehicle, big no no giving personal info to third parties. Too much wrong for a first trip, I'm afraid. read more

I had the pleasure of riding with Accent Transportation in March 2013. I used them for a meeting that I held in Phoenix, AZ. Their chauffeurs were fantastic. They were attentive and very knowledgeable about Phoenix and it's surrounding areas. This was actually the second time I used them, each for personal and meetings. I see mention of Rhonda below and I would like to echo that review. She is awesome. Their vehicles were fantastic. I was able to sample a party bus. It was brand spanking new, with a pole! My clients loved it. They also had a new Mercedes, Sprinter. Awesome for a small group or executive travel. I highly recommend this vehicle. I took a sedan to the airport and I received the same level of service and vehicle their. The owners of this company are dedicated to consistency in their service and for sure, with their clients in mind. read more

Accent was one of three limo companies I contacted for my daughter's Jr. Prom. They were by far the most professional and easiest to deal with both via e-mail and phone. I spoke with Aaron at their office on two occasions, during my initial booking and later on when I had questions and needed to update some details about a week later. He was pleasant to work with and made sure I was satisfied with everything on the front end. Prior to the pickup for the event, reminders were sent to the e-mail address I had designated at 24 hours and 30 minutes in advance. Rhonda, the driver, was prompt and extremley professional. She came prepared and when return transportation details from the event changed at the last minute she had helpful suggestions. The vehicle was clean inside and out and was in great mechanical condition. I would highly recommend this company for formal high school events and I plan on trying them out for other types of events as well. read more

Great job. Met us right when we got of the plane, the car was clean, the driver professional and courteous. Had waters for us, etc. Reasonably priced. read more

Amazing service!!! Rosa was Courteous and punctual. When I called, they arranged payment/gratuity in advance which was a major plus( I never carry cash) and I loved that they tracked my flight and called the moment I landed to ensure I knew where to meet the driver. The car was clean and the ride was smooth( I get severe motion sickness so this was a big deal to me) so I would certainly use this service again if ever in the Phoenix area! read more

I arrived at the airport and was met by Rhonda. She was the only chauffeur that was using an iPad as a sign and it looked great. She was very helpful and kind. She carried my bags and escorted me out to the beautiful black shiny town car. She offered a five minute tour of the city on the way to the hotel. Highly recommend this company! read more

Used on our wedding day to go from Hotel to ceremony, then ceremony to venue. Very reasonably priced, arrived early, clean car, excellent customer service before/after, and friendly driver. Everything you could ask for in a Limo Service. read more

I used Accent for my wedding, they provided a 33 passenger bus shuttle service to/from my wedding. They were very reasonably priced, close to $200 cheaper than the nearest quote. The driver arrived on time, and was very pleasant. They did get lost on one of the return trips, but wasn't a big deal. Would use them again. read more

Excellent customer service, accessible staff, and awesome drivers. We rented two buses for our non profit organization event where we were picking up families from different locations for a community dinner, and then getting them back to their homes. Mary Ann from Accent Transportation (Jet Limo) was awesome with her communications. She picked up the phone every time I made the call and assisted me to my satisfaction. The two drivers, Rhonda and another lady ( I cant remember her name :( were excellent and had no trouble following directions. In addition, I constantly got status updates via Email. Over all, I had a great experience with this company. Will definitely use them again. read more

Accent Transportation provided top-notch service on our wedding day. The prices are very reasonable, communication was straightforward and responsive. We received an email on the day of the wedding with the drivers' names and contact information, which we found extremely helpful to coordinating last-minute logistics. The drivers were very professional and kind. We will definitely use them in the future. read more

Absolutely highly recommended, you were on time with splendid cars and coach. Fab drivers on time and ready to get us to the Windmill Winery on time for my daughters wedding Chandler to Florence. We had some one way trips and some return. Some last min changes to times were easily accommodated with out question. I can not say enough good things about the company and everyone should hire you for their function or wedding. The cars were spotlessly clean not a finger mark in sight. Fantastic job for us prices as quoted Thanks for helping make the day so special. Julie read more

Don't use this company. They do not clearly state what their prices will be at the end of service. I spoke with them several times setting up our reservation and asked about the total price. It turned out to be double what the quote stated. Scam!! read more

My wife and I needed some wheels from our wedding to our hotel that night, so I did a Yelp search and found Accent. After talking with them a couple of times I decided to use them to pick us up. I rented a town car for us for that night. When our reception was over, I was happy to walk out to the parking lot and find we not only had our ride waiting at the end of the sidewalk, we had an upgrade (it was either an escalade or a suburban)! The driver was very pleasant and professional, and he had jazz music on lightly, which I thought was a nice touch. The ride was smooth. Most importantly, they were on time and got us to our hotel safely. It was also nice to get 2 different email notifications through the process letting me know they were on top of things. I'd definitely use Accent in the future. read more

Made a reservation, called 30 minutes later and canceled, which was still 5 days before scheduled pick up. 20 days later charge showed up on my credit card. No reason for this to happen. read more

These guys are a rip off. I used them in July and they "accidentally" charged my card after accepting cash. I have called Maryann 5 times and they wont refund the money. read more

Overall, a great experience. Misgana worked with me to stay within my budget - definetly one of the more affordable services in the Phoenix area (and I called all over!!) Scott the driver was great also. They helped make my wife's 40th bday a day she will never forget. read more

Accent Limo provided very professional service and everything was perfect for my wedding day. The specific limo I reserved was exactly what showed up at my door, on time and ready to go. They are very professional and great with communication via phone or email. read more

Have been a customer for years using their service to and from airport as well as in city needs... All my out of town guests and colleagues use the service and i have not even considered another service. Rates are very reasonable and service, drivers, quality of vehicles are superior to any other company. read more

WORST EXPERIENCE EVER!!! Initially, I thought I was getting a great deal. Aaron and I agreed to 3 hours at $95 per hour for my son's graduation, and I advised that I would pay in cash if that was okay. He said "Sure, customers do it all the time. Simply pay the driver. We won't charge your card. We just need it to confirm the reservation." So it was settled...I thought. The driver, Steven, seemed to be a pleasant gentleman. He arrived earlier than expected and greeted my son very nicely. They went to dinner, but after that it was all downhill. The driver was stuck on a wrong street and the boys had to help him turn around. They almost needed to call a tow truck...luckily they got out and made it home safely. I paid the driver cash and he advised that he'd leave the funds with my invoice on Accounting's desk, so that I would not be double-billed through my card. I said, great! The event was on a Friday...by Monday afternoon, I was charged $380 to my bank account. I WAS LIVID! If they were going to do something other than what we'd agreed upon, I could've simply left the funds in my account. Secondly, the fee was completely over what I'd agreed to. I agreed to 3 hours, but was charged for 4 hours. So I paid $340 and then they stole $380 from my bank account. I thought well it was probably an honest mistake, let me call and get this figured out. I got the run around for 2 days from Miriam (who refused to give me the manager's name) and then Aaron finally stated that I was right and the charge would be reversed. They only reversed $292 and still left me with the remaining $88 that should've been reversed as well. I called again the third day. Guess what? He answered the line, heard my voice and hung up in my face. I called again, another person says...um he's out for the next 30-45 minutes. So...in essence, I had called 11 times over the course of 3 days in an attempt to resolve while my account gets overdraft fees, etc. Still NO RESOLVE to this day! We are currently in dispute unfortunately and I will NEVER deal with this so-called business again! VERY UNPROFESSIONAL! The next transportation company I deal with will need to create a written contract, because some people aren't trustworthy...SMH read more

What a great experience I had with Accent. I was on a business trip & it was my first time to Phoenix. The driver picked me up at the airport on time, with a clean car and he was so polite & professional. He gave me a lot of information about the area & waited at the hotel to make sure I had a reservation there (as I wasn't sure which hotel I was booked at). It was a pleasure dealing with their office staff as well. I travel a lot for business and use car services across the country. Accent is on top of my list for being the most customer service oriented. read more

Celebrated my little girls birthday with 10 friends with Accent Limo! Everything smooth from booking to drop off! Drive James was as kind and courteous as they come! Absolutely would use and recommend them! read more