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    Accent Wood Floors

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Accent Wood Floors

    Floor refinishing

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    9 years ago

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    Stonehaven Remodeling Services - Laundry room before with wire shelf taken down

    Stonehaven Remodeling Services

    (12 reviews)

    We are very pleased with this company! We hired them for the reconstruction of our laundry room and…read morekitchen ceiling that was damaged from water leak. They did a phenomenal job! The only thing that could need improvement is communication. But, the staff are nice, and take pride in their work! We are considering hiring them again in the near future!

    We are disheartened to share our frustrating experience but we would like to warn others from going…read moredown the same road and losing time and money. After meeting with a Stonehaven sales representative, we made a deposit for half of the estimated project cost on September 9, 2022. On October 11, 2022 we reached out to the office as we had not heard from anyone at Stonehaven. We had not been given a Project Manager or received any communication on the project. Office staff indicated that she would speak to the owner and we would get a call back. We made 7 additional calls requesting to speak with the owner. We were told the owner was busy, sick, working on other projects etc. October 29, 2022 Chris Chambers returned our calls. He stated that he had not looked at our project file. During the call Chris did not listen to our concerns about the lack of communication from Stonehaven, or that our project had not begun and no materials had been ordered. Chris did not acknowledge any company shortcomings. We signed a carbon copy paper, agreeing to the estimates for a remodel and gave a deposit. No one at any time reviewed or discussed contract stipulations. At our request to cancel the contract prior to the commencement of work on the project, ordering appropriate supplies or preparation for the project by Stonehaven, Chris indicated that he would be deducting 10% of the quoted cost of the remodel. In the end, Chris kept a portion of our deposit in the sum of $1,628.71 and justified his actions by saying that he had paid his staff commissions and to cover administrative fees for our project that never started, no work was done and no materials were ordered. There is no way we could recommend working with Stonehaven Remodeling.

    Troutman's Bathroom Restoration - Copper penny floor as part of a bathroom remodel in Fort Mill, SC

    Troutman's Bathroom Restoration

    (2 reviews)

    Absolutely a great family business. We are selling our house & got our own inspection done because…read morewe have lived here 18 years & did not want to be blindsided at repairs when buyer got theirs done Turns out our HVAC ducting has had air-leaks (improperly installed) and has caused subfloor damage in center of house under 1 bathroom. After calling 3 crawlspace repair places to get estimates. It was unanimous the repairs had to be done from inside. Called Troutman's after Yelp search of bathroom repair. He came out & surveyed damages. We discussed timeline & although they were pretty booked with jobs, he said they work me in. It would take several days- but I was fine with that. I just needed it done before buyers had their inspection. He called me later with the estimate, price was reasonable for everything they had to do. He asked if it was ok to work on Labor Day & that way they could get it all done in one day. I happily accepted. I also asked if while they had floor ripped up could they address the damaged joists under the house. (3rd crawl space person quoted me $3500 to do bathroom floor & joists!) some Bologna about the joists being "special" and he would have to order the wood to do it. I asked Troutman's if they could do the joists whole floor was ripped up. He agreed at an additional $300. Awesome!! The crew showed up on time & prepped areas with drop cloths to minimize dirt etc. they quickly got to work ripping everything except rub out. They had everything done (including joists) and new tile laid by lunch time. They went to lunch while tile dried. Once returned they finished the bathroom in just a few hours. Cleaned up & were gone they arrived at 8:30 & were gone by 4:30. The job looks great.

    I called Troutman's to repair a crack in my bath tub. He told me he would be by in the morning. He…read moreshowed up exactly when he said he would. His price was very reasonable and he had it repaired quickly and it looks great. Will use again in the future.

    Accent Wood Floors - refinishing - Updated September 2026

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