Phone reservation made for our trip back to Waikiki. Great customer support with delivery and pick…read moreup at the hotel. A transport wheelchair was great for my 91 year old mother. On arrival to Waikiki, customer service called to make sure I had everything needed.

During our recent trip to Hawaii, we decided to rent a mobility scooter for my wife, who has…read morelimited mobility due to issues with her ankles. After researching online, I came across UGo Mobility. Their positive reviews stood out, so I reached out to them directly. They responded promptly, helped us select the right model for her needs, and coordinated delivery seamlessly. When we arrived, the scooter was already waiting for us at the hotel bell desk--ready to go. Looking back, it was easily one of the best decisions we made for the trip. The scooter allowed us to explore Waikiki comfortably and confidently. We attended a luau, enjoyed a show at the Beachcomber, and navigated the area with ease--all thanks to the mobility and freedom it provided. UGo's customer service was outstanding, the equipment was in excellent condition, and the rental rates were more than fair--worth every penny. I wouldn't hesitate to recommend them to anyone needing mobility assistance while traveling.

The day before my appointment I went on Google Maps to find out specifically where this place was…read moresince I had never been there before and I was going by bus (#53 from town). My purpose was to pick up my new CPAP machine. As soon as I got off the bus I walked across the street to the Pearl Kai shopping center and started walking along the walkway towards the back. Off to the right in the back and right next to the Tattoo shop there was Gammie HomeCare!! I walked into the showroom which was filled with with different types of walkers, comfy looking chairs and motorized wheelchairs. There was a lady sitting behind a desk helping a customer and she got up and asked me to sit down after I told her I had a 4:00pm appointment. Not even 5 minutes later Daniel Paregien, Respiratory Support Technician, came out and introduced himself and brought me into his office. Since my PCP had provided him with part of my sleep study data, he was able to chose the right CPAP machine for me. He was thorough in explaining how it worked, how to take it apart and put back together, what kind of water to use & how much, how and when to clean it & change the filter. I had to record it (I got his permission) so I wouldn't forget anything. He gave me his card so I could ask questions in future. I got to try it out to see if it fit & if it felt comfortable. It felt weird but I'll have to get used to it, starting tonight. It could save my life. I asked for permission to take photos so I wouldn't show anyone's personal information. Mahalo, Danny!! You made the whole experience so much better than I imagined.

The employees was professional & friendly! My wife went in to get a scooter that she needed for…read moresurgery and instead of it taking 2-6 months they put the paperwork in and processed it so quickly that she was able to get it within several weeks! Mahalo Jeanine for making our experience so easy! Don't look anywhere else just go to Gammie for your needs!

This review is long overdue! I've been working with this company (Gavin) going on 6+ years now. I…read morefirst called on them back in 2019, for a quote to install a stairlift for our newly purchased home. I got quotes from other companies as well, but ultimately decided on Island Mobility Sol. because they offered competitive pricing, worked with vendors I liked, their warranty/parts availability was attractive and mostly because they were REALLY NICE to work with. They come in, take all your measurements, then order your custom lift. After all custom parts were delivered, they installed my lift in a day. It looks so handsome, and adds a lot of value to our home/property. Since installation, it's required a few minor tweaks and they always answer their phone, come out usually the next day, within a few days. The color scheme blends really well in our home. It's slimline and doesn't take up much space when not in use. After 6 years, it runs like new, and still looks new! We LOVE our stairlift, and feel it's money well spent, NO REGRETS! Don't hesitate to call this company for all your lift needs!

Gavin provided great customer service. He took the time to answer my questions and even showed me…read morehis design online. I would highly recommend Gavin.

Omg the best place to get your scooter. Very sweet people and very polite.. when I go again I…read morewould be definitely renting my scooters there again

Flexible pickup/drop-off times for rentals. Convenient location near the Hawaii Convention Center.read more

Additions to Original rating (June 24th, 2026): Norm has skillfully guided me through the process…read moreto make sure I get the modified van I need to transport my son in a safe and comfortable way. Norm used his extensive knowledge to give us an interior configuration that allows us to transport our son and 5 additional passengers. This was a big deal. The entire Soderholm team has been a pleasure to work with. They were really focused on getting my son the best possible van.

Very disappointing... this company sorely lacks in customer service, communication and kindness…read more We had to ensure their staff got dropped off at their office when we arrived and departed the island. This was a complete inconvenience and should not have been our responsibility. Also, we had to exchange the van we'd rented because of some alignment issues. To top it off, 1 of the owners, Gus Soderholm was extremely rude during a phone conversation. I questioned if he was from Hawaii because I'd never encountered a local who wasn't kind or helpful. I highly recommend using https://wheelersofhawaii.com/ Jennifer and Jordan (the owners) are AMAZING... the only reason we didn't use them this year is because they didn't have a rental available. I'll never use Soderholm again, we'll adjust our trip to avoid this company's business!

I recently rented a 5k forklift from Bob's. First time renting heavy equipment from them. Not only…read morewas their price reasonable but their customer service was outstanding. Shelly helped with the booking and was very attentive. I met one of the part owners when he came to pick the forklift up and we had a good chat. This kind of customer service goes a long way. Will definitely be renting from them again for future jobs.

Used them on many occasions. They will always pull through with their promise. They will handle…read moreyou quickly if your unit goes down & they care very much about your ability to handle your job based on what they have agreed to. They have all types of equipment for most types of work. Excavation, material handling, deliver services & more.

Super fast service. 10/10 customer care provided over the phone. Their 24-hour hotline is the real…read moredeal.

Mahalo Calico Faatea with Kokua Medical for the great service! Calico quickly set up my best…read morefriend's hospital bed and walked us through how to work it within minutes. Super grateful that she can rest comfortably at home now.

They (Kekoa ? and his boss) delivered a great spanking new Hospital Bed and Light Wheelchair. Late…read morebut, there was just too much traffic. They just can't transport people; if they did then, they could lose their livelihood. Talented Office Staff Members too: like Chanelle and Kim.

Worse Medical suppliers, PacMed supplier for my client for 6 months and they have been back ordered…read moremy clients underpads for 3 months, I ended up buying out of pocket. Customer service Kanani is not friendly and sarcastic very unprofessional. I don't recommend this company as a medical supplier.

They received the order from doctor 1 in December. In March, nothing was done. Then we found out…read morethey did nothing because a Primary Care Doctor had to also sign the order. They lacked the integrity to tell doctor 1. They lacked the integrity to tell me. They lacked the integrity to follow up with Primary Care Doctor. They just had a "F it" attitude. No integrity. No service. No follow up. No professionalism. Just turds.