I had an amazing experience at United Access. It was time…read moreto replace my old Honda Odyssey ramp van--I try really hard to replace my equipment before it dies and leaves me stuck somewhere. First, I went to the dealer that had sold me the Honda. I had gone there many times in the intervening years to service the van. This time, my husband and I met with a salesman for about 45 minutes. I knew what I wanted--so it was just a matter of me conveying that to the salesman and him getting it for me. Long story short, even though I told him I didn't need financing, I never heard from him again. It was really weird. United Access was a completely different story. I went in without an appointment and immediately connected with Marc D. I laid out all the details of what I wanted--a 2025 Toyota Hybrid with an automatic fold out ramp, and two Braun Transfer seats. I would say they might have been a little stunned that no actual "selling" was needed, but they got right on it, and I drove the van off their lot less than a month later. I had anticipated that it would take a lot longer, primarily because I knew that the transfer seats had to ordered and then installed. They handled all of the DMV paperwork, etc. Steve, the manager, was also great to work with. I recommend them without reservation. Finally, I so appreciated how I was treated there. As a disabled woman in her late sixties, I never know how my personal agency will be accepted. At United Access, I was unfailingly treated with respect and good humor. Never once did I feel condescended to. I will be returning there for scheduled maintenance, and I look forward to seeing the folks at United Access.

Kevin and Marc at United Access have been very helpful, well informed and caring and knowledgeable,…read moreand willing to go the extra mile. Thank you very much!

A group of nice people, always helped me with my sister's wheelchair, slight adjustment made our…read morelife so much easier. Thank you!!!

We rented a chair from here while my husband's was the shop. Everybody was so kind and helpful. We…read morekept having to extend because of delays and no problem. The chair was a hard to find specialty chair and honestly was at a great price compared to other places. We are so grateful for the excellent service and kind people at this business! It literally saved our holiday and my husband's health.

I am thankful for the patience and great experience. I had at Hallers Pharmacy Medical Supply. I…read morehad tried out cushions due to lower back pain and kindly met with excellent customer service and would recommend Haller Pharmacy Medical Supply to anyone in similar situation.

When someone answers the phone they should have knowledge of the products they have available and…read morebe able to answer questions. Found that today when I called , the person had no idea of what they had available.

Incredible work by Mihir, Lauren, Pedro and the rest of the team. We had an urgent, custom request…read moreand they were able to last minute accommodate us right way. The chair lifts were installed professionally and efficiently. And they work great! Thanks again my family and I can't thank you enough !

We had a great experience with Golden Home Access. They installed a ramp to make it easier for my…read moreparents to get in and out of their home, and the entire process was handled thoughtfully from start to finish. The salesperson really listened to what we needed and offered solutions that went beyond our expectations. They even left us with a 3D rendering and an outline of the ramp so we could visualize it and get comfortable with how it would look before moving forward. Installation timing and cost were clear and reasonable, which made planning much easier. The technician arrived on time, worked efficiently, and was genuinely pleasant to have around. The ramp looks great and, more importantly, has made a big difference in my parents' day-to-day ease and safety. I would absolutely recommend Golden Home Access to anyone who needs a ramp or other accessibility improvements around their home.

I've had my Bruno straitlift for 6 years and this is my first need of repair. The visit was…read morescheduled in 3 business days. They sent out John C. from the Sacramento office. When he arrived he diagnosed the problem quickly and he had the necessary circuit board on his van. He was efficient as well as personable. John also fixed a couple of other glitches I had with the chair. I now have a chair that works like new. I'm a happy and satisfied customer.

The reason we go to the expense of these devices is because they're crucial to the mobility of our…read moreelders. In our experience it's taken months to get it fixed and is still inoperable. As such, our elder is severly restricted. Customer service is non responsive to explain the delay.

Very smooth experience and good selection at short notice. I needed a wheelchair for my mom for a…read moretrip and they recommended a light folding version easy to move in and out of the car. The trip was successful thanks to the wheelchair.

today carlos torres, wonderworker, repaired my irreplaceable scooter that refused to charge.. we…read morehad tried everything without success but within two hours carlos repaired the charger, put on new arm pads and fixed the lights. carlos of mobility city, only twenty-five years old, was trained by his uncle, a mobility technician with twenty years experience. carlos did the work and cheerfully, patiently, answered all my queries about how he had become so talented at such a young age. melissa, the receptionist, was pleasant and helpful as well. in a world with much incompetence and dishonesty, i was delighted to receive true service by mobility city, milpitas. thank you, thank you! sherril

The customer service was very friendly and helpful. The bed worked perfectly with no issues during…read moreuse. The delivery person was punctual, friendly, and responsible. Overall, a great experience -- I would definitely recommend this company.

All of it! Delivered on time and picked up on time. The…read morepeople are very nice and efficient to deal with.

We worked with 101 Mobility to help install a ramp at my mom's place. They were so awesome to work…read morewith! They came out quickly to assess and give us an estimate. There were some delays due to weather but once the material arrived, they came and installed it right away. Super friendly and wonderful!

Everything went well! Quality, professionalism, beautiful chairlift. Fouad is very knowledgeable…read moreand pleasant to work with. So is customer service. Highly recommend!

We only recently started doing business with them, having been a longtime customer of Acme Home…read moreElevators. When we called for our semiannual service, Daniel met me at the building and immediately noticed that the elevator telephone was not corrected. Apparently, the code for elevators for safety reasons is that it must be operational before they could work on it. He told me that he could install this on a future visit as he didn't bring the materials needed to install the modem and connect the line, giving me pricing for this. As a result, he was unable to do the work on this visit. After deliberating on telephone connection, I learned that it would be more costly to ask the original phone carrier or our local cable company to activate this phone so I scheduled another appointment and went with their proposal. I learned that, given our history with the previous company, they gave us a discount on the installation. They came a few weeks later and installed this but, as they started to work on the 6-month service, Daniel noticed that there were other issues that were not up to code. He took the measurements on each floor to take back to his office to explain what work needed to be done to bring it up to code. *** note - the review started five months ago and finished in early February. Fast forward to January when the parts finally arrived. We scheduled an appointment during my vacation so my coworker met Damon in installing the parts and completing the service. It was a bit difficult logistically with parking in Chinatown but my neighbors were very accommodating in letting him park in their white zone. Three or four hours later, the job was complete. Thank you for getting this done and assuring me that our elevator is safe and up to code.

Devon from Arrow Lift is great!!! She makes sure things get done and communicates any changes. We…read morewere frustrated in the beginning with little to no communication from our sales person. Then Devon stepped in And made sure we knew every next step. Our installer was excellent. I am giving a 4 because our sale person.