Customer service is not friendly the way it used to be. Also, twice I had to return merchandise…read morebecause of their mistakes. Honestly, this used to be a very good business, but It's not anymore. The only place that I would go to in San Jose for medical merchandise is the store on Almaden near Costco... sorry I forgot the name. They understand how to treat people.

The staff members were super helpful in locating what I needed and gave me a discount on a used but…read moregood condition item. I was impressed by the selection in their store.

I needed a hospital bed delivered for the time before and after total knee replacement surgery…read more They were easy to work with. The bed got set up on time. When it was time to return the bed, they were super easy to work with again to schedule the day and time to pick up the bed. Very efficient! I told them I will need the bed back at the end of 2026 for the total knee replacement of my other knee.

My first visit and it was great!! Needed a bedside table for my dad who was moving into a home. I…read morestarted with a chat on their website and they were very quick to respond - they had them available and I was able to get one already assembled, and at a great price! Everyone was very friendly and super helpful!! I know this is the place to go if I need to get anything else for my parents.

My Segway MAX G3 had a flat tire on the rear wheel with the motor. So, I tried to replace it…read moremyself, but it was a pain in the ass, requiring an unfathomable amount of muscle and force. Then, I looked up on Google: "Electric Scooter Shops near me". The first result was "Electric Transportation Repair" located at 1181 N. 4th St, Ste. 10. I called the listed phone number, and made an appointment with them. The next day (Friday, April 17th), I went in with my rear wheel rim and a brand new SOLID tire (I had to buy a solid tire, because the "Tubeless Tires" cannot prevent even the tiniest punctures, especially a nail that is 2mm big), I asked them to install the solid tire onto the rim, that was all I wanted (I went ahead by removing the tubeless tire myself, with an insurmountable amount of brute force, I even had to use a torch and even a power saw to cut it off). I gave them $70 in cash up front. They had me fill out the documents (Name, Phone Number, E-Mail), and they told me to come back today (Monday, April 20th) to pick it up. Fast forward to today (Monday, April 20th), I went back, it was ready and done. I took it back home, re-installed the rim and wheel back on the Segway. I tested it out, it still showed the red "Tire Pressure Check" banner on the screen of my Segway MAX G3, but at this point, it is just a mild inconvenience, and just to not pay any attention to it anymore. I rode my scooter for a bit, it was a little slow to start, but that is because the battery was at 10%, and I forgot about that. But other than that, it runs smoothly. I am deeply excited that I get to ride my scooter again. I HIGHLY and STRONGLY Recommend this place if you want your scooter's tires replaced. The staff here were very welcoming and enduring to converse with. I'm glad that these small, mom-and-pop businesses are around in this day and age, at a time when owning cars is becoming a luxury rather than a necessity, as well as gas and diesel prices are expected to increase significantly over the next several months. I think it's best to purchase an electric scooter (or electric bike, either way), because its much easier to maintain service and repairability compared to a traditional, gas/diesel-powered car or truck. I cannot believe they have been around for 10 years now (since 2016). They have come a long way, repairing electric transportation machines, and even selling them at reasonable prices rather than paying markup at big, faceless corporations who only care about selling their products just for money, not even caring about the integrity or principles of the products they sell to us. I am so glad this business is around. Thank you very much, Electric Transportation Repair, you're the best! Keep up the amazing work!!

If you have a backup electric vehical then you can bring the broken one to this place. They can fix…read morething but dont expect to get your vehical back within a week. My son ebike has been there over 2 weeks and it still sitting there waiting to be fix. We call every week for update but always get the answer that "someone will call you back" but actually no one call then you need to call in again and put you on hold then get the same answer.

This place is truly, awesome. Literally, a one-stop-shop for all your medical device and pain…read moremanagement needs! Happened upon this place purely by accident a few short days after my mom took a nasty tumble and ended up breaking her ankle. Having her mobility taken from her so suddenly was super rough... and we just didn't know where to start. Luckily for us, there was an associate there by the name of Jonathan. He was such a blessing! He listened to our concerns, helped us look at different mobility devices and even helped my mom fix her knee scooter--which no one knew was incorrectly set-up from the beginning! We ended up purchasing a few more things like a cane cap, and some stockings for her walking boot... which I was surprised they had in stock. Overall, it was a very pleasant and informative experience... and I look forward to continuing my business with them in the future, should I need it. Shop local! You won't be disappointed. Take a look out for Jonathan, he is a gem!

Decent place. Large selection of medical items/equipment. Decent service. On the pricier side,…read moreespecially for rentals. Rental prices aren't clearly posted. Initially chose this because I was running errands in the area. Would come here again if there were no other options, but I think next time I'll check out another med supply store in the South Bay.

Great selection of quality equipment at the best rental prices I could find in the South Bay. On…read moretop of that, the personnel were very friendly. Highly recommended!

There is a great selection of items. They were very helpful to find the right thing…read more They took good care of me.

Very nice person, quick to provide the right type of chair we needed, reasonable pricesread more

I went to Bradford to have for my wife's walker Saturday November 1st All he did was charged me 75…read morebucks he did nothing so I went to another person to have it done $5dollars 5 minutes. I would like my money back, from him

Rollin Along Elevator Service was incredibly helpful. They got back to me within 24 hours and…read morewalked me through a simple fix for the interlock on my elevator. They also took the extra step to confirm that my elevator was not part of the recall window units, which gave me a lot of peace of mind. Fast response, knowledgeable support, and truly great service. I would absolutely recommend them.

Rollin Along installed an outdoor chair lift. They are highly professional, efficient, and easy to…read morework with. The entire process was carefully installed, measured accurately and created a fantastice end product.

We had a 24' ramp and stairlift installed. The quote was very fair, but what was amazing is they…read moreinstalled the lift 2 days later and the ramp within 24 hours of coming on-site. The installation team was stellar. There is no other company I have ever experienced with this level of service and quality. You could drive a tank up the ramp!

Wil did a great job on our Stiltz maintenance. He was courteous and knowledgeable, taking the time…read moreto explain the issues with our elevator and answering all of my questions. His positive attitude and professionalism made the entire maintenance visit a pleasant experience.