Guy was willing to talk about my situation with some codes and gave me solid advice. Genuine man,…read moreno BS.

Quality service, muffler work on my Mini Cooper. Fair price and quick turnaround. Thank you!read more

I have been going to Santa Clara Mufflers since 2002. Antonio is an excellent mechanic and his…read moreemployees as well. I have done both automotive repair and body/paint through his shop. Quality work Great customer service Honest I have referred family, friends and even strangers, I have only heard positive feedback. I highly recommend this shop for all your automotive needs.​

Be Aware!!! They such a unprofessional. Today they did pre purchase inspection on my car and get…read morequote $2000 only for replacement axle which I recently did inspection at Honda Dealership they said everything is good. One more thing, I replaced struts at Honda Dealership few months ago, do you know what Antonio ( owner of shop) said struts needs to replace. I said it has been replaced already and I have a receipt, then he stopped to tell me his history. Looks like buyer and that shop worked together and they do inspection on cars and offer or buy with very cheap price and resell it again, Don't go to this shop.

While I had been considering the possibility of purchasing a new vehicle, I had no intention of…read moremaking an immediate decision. However, the moment I saw and sat inside the Lexus NX 350h, I was completely captivated. What ultimately led me to complete the purchase within a single day was the exceptional experience and outstanding support provided by my salesperson, Alvin Nonales. His professionalism, expertise, and genuine commitment to customer service transformed a casual consideration into a confident and memorable decision. Alvin Nonales exemplifies the art of salesmanship. His ability to build relationships, inspire confidence, and create value reminds me of the legendary Zig Ziglar. Ten billion stars to Alvin Nonales!

I had a very disappointing experience with Steven. From the beginning, he seemed impatient and…read moreuninterested in helping me. I test drove one vehicle, but I didn't like it. Since I was seriously looking to buy a car, I wanted to compare it with two other models to see which one fit me best. After I got out of the first car, Steven told me, "I can't let you test drive all the cars." That was frustrating because I never asked to drive every car on the lot. I only wanted to compare 2 more vehicles before making such an important purchase. Test driving different models is a normal part of the buying process, especially when you're deciding between them. Instead of making me feel like a valued customer, Steven's attitude made me feel rushed and unwelcome. Because of this experience, I chose to take my business elsewhere. I expected much better customer service from a Lexus dealership. We bought a vehicle from this location a few years ago and the customer service was much better back then!! We drive a MDX and we were comparing the features in our head, and he said you should go and buy MDX!!!

First, I would like to state that enterprise has created an environment that is congenial and…read morefacilitates a pleasant car buying experience. Obviously the sales staff are paid by commission, which can create a rather cutthroat environment. However, at enterprise the staff work as a team. So the team that does the work for you split the commission. And it shows in the way the staff members supported each other. I also found out that Enterprise cares about its staff and has internal procedures to promote their careers Enterprise also has a no haggle policy, the price is the price and that's it. This made the car buying process so much simpler. It's one less factor to juggle around. All of the prices are below the bluebook value. Furthermore, enterprise does not sell cars that are more than four years old. Obviously the used cars that are available are from their rental fleet. I doubt they keep cars that are more than five years old. You can sift through the cars by here by make, model, year, and mileage. They automatically give you the Carfax report. They have enough in inventory that you have some choice. Both Pat and Kate help me decide which make, model and helped me narrow down my choices. I told them my first priority was reliability. Pat proceeded to show me a Toyota, a Nissan and oddly a Mitsubishi. I was not aware that Mitsubishi was in the most reliable car category. I was very interested in the Nissan Altima. It had a lot of bells and whistles, some neat safety features and was priced about $5000 less than the Toyota. After further research, it turns out Nissan has had a troubled history in the last decade and a half. Certainly cars from that era were less than reliable. However, seems like the company has turned itself around, and the cars are greatly improved. However, the turnaround has been recent enough that it's unclear if the new cars are reliable. they simply don't have the history to prove it. As for Mitsubishi... Before enterprise allows a car into the used car pool, it must pass inspection by their mechanics. You must obviously bring the car for an independent assessment from your trusted mechanics. My mechanics told me two of the tires needed to be replaced. I was rather angry because I had already paid for the car. Now the manager ( whose name has escaped me) send me to Pep Boys and promised enterprise would pay for the replacement tires. It was at Pep Boys that we discovered the tires were perfectly fine. I was totally confused. So I decided to buy a tire tread gauge. I measured the tire treads myself and the numbers agreed with the numbers from Pep Boys. I reread the report from the inspection by my mechanics. There was no indication that the tire treads were worn. This reinforced my belief that it was just a verbal mistake. There is nothing like having two silver Toyota Corolla's in the garage at the same time. Well, those enterprise mechanics won this round. Overall, enterprise runs a clean ship. The used cars all have a complete and documented history of maintenance. They don't sell used cars that have been in accidents. Overall, the experience at Enterprise was superb. Both Pat and Kate understood that I was still in the middle of trying to figure out the make the model and the age of the car which fit my budget. They carefully selected judicious choices for me to test drive. All in all I think I spent about 6 to 7 hours total reviewing their inventory and making my pick. Although I spent much longer than that doing extracurricular research. Compared to other used car dealers, the Enterprise buying experience blew them away. Pat and Kate listened carefully to what I wanted and brought forth the best fit . Another dealer were excellent, but they had small inventories. One dealership just seemed phenomenally rude. A third dealership seemed hell bent on selling me an SUV which was way more car than I needed. When I asked to see a four door sedan, they turned away and started to show me a Subaru Forrester. Finally, Enterprise completes all the paperwork for the DMV. The title, new plates, car registration will arrive in the mail. It can take 2 months or thereabouts but your temporaries are good for 3 months. Since I donated my car only thing I had to do was transfer the title for my old car. After all this, the tire pressure warning went off after driving 100 miles. all four tires were about 13 pounds below the recommended pressure. Now, if you under inflate a tire it gives a smoother ride. And if you choose to over inflate your tire the ride will be much rougher. So this is a dirty trick, played by the Enterprise mechanics to smooth out the ride . Enterprise mechanics, you have been caught red-handed. You lose this round.

Update! If my past experience with this place wasn't bad enough zoom ahead to right now, I'm…read morestranded at work at 9:15 pm waiting three hours for AAA because my key fob is DEAD & still don't work with a new battery!!!! This is a 2024 car which now has only 25,000 miles on it & already I've been through complete HELL & stranded at least twice & now I don't have a car to drive to work in the morning! THANKS for this, Enterprise car sales! YOU SUCK!!!!!!!!!! Only ONE key given when car purchased !!! (AAA guy couldn't believe it, we weren't provided a second key!!!) I told him how much Enterprise car sales SUCKS!!!!

My wife and I spent the afternoon car shopping, and even though we ultimately found a different…read morevehicle at another dealership, I had to come here to give Justin D. the recognition he deserves. We came in specifically to see the Mazda CX-50. From the moment Justin greeted us, he was incredibly helpful. As the conversation progressed, it felt less like a sales pitch and more like a friend helping us make the right decision. There was zero "hard sell" pressure, which we really appreciated. Justin was also very transparent with the out-the-door quote and worked hard to get us the best value. If you're looking for a Mazda, go see Justin, he's straightforward and genuine!

Dishonest service crew, deceptive advertising, and a disgusted customer…read more I have had exactly three interactions with this service center, and I have left disgusted every single time. The first red flag was in 2023. My girlfriend brought in her two-year-old Mazda CX-5, and the service advisor tried to hand us an $800+ bill for a laundry list of services--including a brake fluid change and tire balancing. Mind you, this was a nearly new vehicle, and not a single one of those services was on Mazda's recommended maintenance schedule. It was a blatant cash grab. The second red flag was in 2024. We went in for basic maintenance and dealt with a service rep trying to trick us into the exact same round of unnecessary brake fluid changes and tire balancing. When we saw through it and refused, she dropped all professionalism and hit us with an incredibly condescending, "Sure, I meannn... it is your car." The final straw was today. I booked an appointment based on a promotional oil change offer they were running. The moment we arrived, the service guy pulled a classic bait-and-switch, claiming that due to "fine print," they actually had to charge us an additional $50+. Maybe it's our fault for not bringing a magnifying glass to read their ads, but I would much rather do business with a service shop that is transparent and honest. This place relies on deception and upselling to make a buck. I absolutely do not recommend anyone use their service. No customer should have to experience this level of disrespect.