I was having balance issues and my doctor referred me to Kingston Physical Therapy & Sports Rehab…read more Therapy began about 10 weeks ago. First of all, PLENTY of parking in the Hannaford Plaza shopping location. Dedicated spaces with signage for Physical Therapy clients just steps from the front doors. When you walk in you're greeted by a receptionist who asks your name and the Physical Therapist you will be working with that day. There are a number of therapists and, based on your needs, one of them will be YOURS for the entirety of the course of treatment. I was fortunate to be assigned to Dr Sarah Prizzia. She's well educated in all things muscular and skeletal and extremely personable. I had fallen from a step ladder, landing flat on my buttocks. I was in pain because I had compressed one of my lower vertebrae on my spine as a consequence of the fall. The muscles in my abdomen, buttocks and each leg needed to be loosed up - stretched - in order to strengthen and coordinate those muscles used to walk steadily, safely and support my body. My goal was to feel that I could stand, walk and climb steps with confidence and stability. Today, I feel SO MUCH BETTER. Dr Prizzia gave me several printed pages intermittently during my 10 weeks so I can continue with the same exercises at home. Maintaining what we accomplished together with her guidance is essential to stay healthy and limber. My sessions were approximately 45 minutes long. I felt stronger with each visit. Yesterday, I traveled to NYC by Metro North and MTA subway with lots of walking, stair climbing, navigating busy street . At one point I realized, I was ambulatory without a cane and pain free. Yes, I was tired when I got home but pleasantly surprised that trip had been precarious, slower and painful 10 weeks earlier and yesterday it was a joy! Thank you, Dr. Prizzia, Kim and the support staff for their professionalism and commitment to a positive experience for all Patients. Excellent!

Good customer service has the following: - Treating…read morecustomers with respect, politeness, empathy and understanding, even in challenging situations. - Actively listening to their needs - Providing prompt, effective, and personalized solutions to their issues - Aiming for a positive and satisfying experience, trying to see things from the customer's perspective. After getting a very expensive broken hand surgery, being in a cast for two months, and then driving an hour to my first physical therapy appointment here, here's the conversation that ensued: Receptionist #1: Do you have your prescription? Me: Oh! I didn't know I needed one. I have all my records from the surgery right here. Hand Therapist: I can't touch you without a prescription. Me: Oh shoot, I didn't realize. I wish that had been made more clear on the phone. Hand Therapist: (explains why she can't touch me without prescription) (At this point, random Receptionist #2 walks over and interrupts like Gollum) Receptionist #2: (Shaming) I did make it clear to you on the phone. I talked to you. Me: Wow, you just popped out of noowhere. Receptionist #2: (Irate, defensive) I did make it clear to you. Me: I'm going to just keep talking to these two because at least they're nice. Hand Therapist: (adding fire to the flames, huffily) Well, we're alllll nice. And it devolved from there. Learn some customer service, people. You just lost a paying customer for literally nooo reason other than you have no training in customer service. You offered no solutions, belittled, condescended, argued and shot back defensively. Smile, be nice, empathize, and the customer is always right.

Rob J. at the office near AHS is amazing. He takes time to evaluate, explain and encourage you to…read moremake progress. He first helped me with a rotator cuff surgery, which was quite a challenge. My arm has never been better. After a devasting ankle/leg break, he gave me my balance, gait and strength back after 6 months of recuperation. His positive attitude, encouragement and knowledge of what will help someone after observing where they are make all the difference. He's the best. I 100 percent recommend him. Thanks, Rob. Eileen S.

Joined Moriarty in January 26 out of Vassar Hospital. My therapist was amazing cautious and…read morethoroughly gentle, being that I am 82 and 6ft. 4 and 240 pounds not steady on feet. My first pt was in 1963 and many more in the years between. My problems were lack of stamina and shaky balance, the care was "wow' and BETTER. I thank her. Moriarty is the 8th Re-hab and without question the best! Michaela is super caring and gentle, as I am a pain in the butt.

I highly recommend this place . They are knowledgeable pleasant ,caring and efficient. If you have…read morequestions they take time to answer and explain your treatment. You are treated more on a personal level

I came to Lagrange PT for treatment for shoulder impingement syndrome. I had gone to another PT and…read morehis treatment had been uncreative and had not been aggressive enough and my shouldn't didn't improve. At LaGrange the whole staff works on you, but in a unified way; this means they pool their knowledge, find different ways to explain recovery plans, and consult with each other on the best exercises. The staff is friendly and knowledgeable, and took the time to answer my questions. The facility is modern and sunny, with private examination rooms and plenty of up to date equipment. They use a whole range of techniques on me (stim, ultrasound, bands, machines, and manual therapy) which is exactly what I wanted because it made me feel like we were trying everything to rehab my injury. After six visits (the max my insurance approves) I had made significant progress.

I was referred to MOST Physical Therapy and went to the Hopewell Junction office to ask about…read moretreatment and insurance. I was told they accepted my insurance and that the back office would confirm my coverage. Ten days later -- after repeated follow-ups on my part -- I was finally told I'd be responsible for my co-pay plus balance. When I checked directly with my insurance carrier, I learned MOST is out of network. This should have been communicated from the very beginning. Instead, I lost 10 days waiting in pain for treatment I couldn't even receive under my plan. Patients deserve honesty and transparency about insurance coverage up front. Very disappointed.

I had a wonderful and successful experience at Most Physical Therapy. The staff were all very…read morefriendly and helpful. I primarily worked with Jason who was always very supportive. He was extremely knowledgable and always took the time to explain everything to me as well as make sure I did the exercises correctly with proper form. I highly recommend this establishment and will return here should I need more Physical Therapy.

I was happy to be able to do this review. I have been in physical Therapy and Occupational since…read more2009 and been to several locations. Although I have a few therapists that was great, I have had the very best experience at Bertolozzi. Best professional expertise! Thank you. I love them all!

Excellent to outstanding. Katherine has be awesome. My expectations where low. My progress has…read morebeen moving forward. Highly recommend.

Unfortunately, when you have teenage athletes, injuries will happen. This is our second time…read moredealing with this office & when I say they are the best...THEY ARE THEE BEST! The front desk staff greet you as soon as you walk in (that sets the tone for the rest of the visit), Dan & his team are awesome! They greet my son by name & check in with him to see how progress is going. They do not take any injury lightly & their goal is to help you get back to 100%. My son & I are so glad to have found this office & will recommend to others in need of physical therapy.

Outstanding PT practice…read more Unfortunately I've had many orthopedic procedures done as a result of my occupation and sports. I've been to numerous PTs, to the point that I actually became quite skeptical about the efficacy of PT as a practice. Having recently had bilateral rotator cuff surgery, and after having walked out of another local PT appointment due to their lack of understanding of the issues, I decided on Peak. Dan Fishman, Bill, and Roland keep meticulous records; proof of an actual protocol was evident. I'd never experienced this before with any PT. Since working with them in early January, I have rehabilitated both shoulders to a point that the are functional. It's been grueling and time consuming, but the results are the proof. This outfit is extremely well run and by the book. If you want to actually heal rather than laying around with a muscle stent on to occupy your PT session, go here.

I have started coming here for PT for my knee (soon to be replaced) and also for problems with…read moreankle pain. Margarita has been performing my PT and i like her relaxed, friendly approach. She has given me several exercises while at the center and a worksheet to follow so I can continue doing them at home. I feel confident in her abilities in helping. But beyond that, the place itself is very welcoming and friendly. I love to hear the laughter and banter that goes on between the staff with their clients and with each other. The seem to all genuinely like their jobs and each other! I will continue to use them until I no longer need their help.

I got a referral for my husband and script for Motion Sports Westage Fishkill NY. That was LAST…read moreWednesday. I immediately tried to contact your office. After several messages to set up an appointment, the only response I got over and over from "Klara" is what location? I then tried twice to call the office directly twice, got a recording, left a detailed message and as of this moment I have nothing but "Klara" asking which location. I have the text sent from your office. I explained my both by text and on the messages that my husband has dementia and lower back pain and I am recuperating from a very recent (3 weeks) liver transplant. I am posting this because I am appalled that you would treat anyone this way. Maybe you are so busy and profitable that you don't need to be responsive. I am giving you 1 star only because otherwise I can't post it. You should be ashamed of yourselves!

Patrick Clough is a very good PT CHT. I saw him as a hand specialist. He was gentle, knowledgeable,…read morefriendly and kind. I will return to his care. Recommend.

Patrick & his team are professional, knowledgeable & great people…read more Making the appointment to physical therapy is a wonderful experience here. Everyone here knows what each person needs and all chip in if need be. Great place, you won't be disappointed