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    Access Plumbing & Heating

    1.0 (2 reviews)
    Open Open 24 hours

    Services - Access Plumbing & Heating

    Plumbing inspection

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    Sears Home Services

    Sears Home Services

    (5 reviews)

    I scheduled a repair appointment with Sears Home Services for my washer and was given an 8:00…read moreAM-5:00 PM service window. Because apparently nine hours is considered an "appointment." I took the entire day off work and stayed home waiting. Five o'clock came and went. No technician. No phone call. No text. No update. By 7:45 PM, I was still waiting to hear something. Sears finally contacted me at approximately 8:45 PM to let me know my appointment had been canceled due to a "change in staffing." So after requiring me to give up an entire workday to accommodate their nine-hour window, they couldn't manage to notify me during that window that no one was coming. Then, around 7:00 AM the very next morning, I received a text asking me to reschedule. In other words, Sears expected me to simply pick another day, take another day off work, and sit around for another 8-9 hours hoping someone might actually show up this time. I understand that staffing issues happen. What I don't understand is a company believing a customer's time has so little value that they can hold an entire day hostage, fail to show up, wait until hours after the appointment window has ended to cancel, and then casually ask the customer to do it all over again. I can't review the quality of their repair service because they never actually provided any. But I can absolutely review their communication, scheduling, and respect for a customer's time. Based on that experience, I would not recommend Sears Home Services.

    Sears Home Services Suck! I had an appointment scheduled and the tech was supposed to arrive…read morebetween 8-12 and would text me when they were on their way. I never heard from anyone so I checked the website and my time was moved to 12:30 - 1:30 then 1:30-2:30 then 2:30-3:30...you can see where this is going. Noone ever showed up, no call /text or email. And the company didn't even bother to call the next day to apologize. I will never use or refer Sears Home Services!

    North Side Plumbing & Heating

    North Side Plumbing & Heating

    (16 reviews)

    Wanted to do a plumbing project myself while off this weekend (BLACK FRIDAY). Ordered parts kit…read moreonline for Wed delivery. Started the project, disassembled the faucet. Started to reassembly faucet. Laid kit out and found they left one of the 10 pieces of the kit OUT. Called local big box store that I ordered from - they have no kits in stock, nor do they carry any of the individual parts (especially the ONE gasket I needed). Trying to avoid calling a plumber for a fix I can handle, but did not want water off in home while another part was shipped. Called Northside Plumbing, explained situation (on morning of BLACK FRIDAY) and was told if I could make it before noon they had what I needed. I was there in 30 minutes and with help of the staff found part that was left out of my kit (very common part from very popular faucet maker) Thanks to their understanding and customer service, water was back on in my house an hour later. I wish I caught the name of the gentleman that assisted me. THANK YOU NORTHSIDE PLUMBING

    I had some ideas in mind about putting a new faucet in my master bathroom. I also had old turn…read morevalves for the water that I wanted to replace. I went in and scheduled my appointment with Steve at northside. When my technician arrived Matt who I had been here before I asked him a lot of questions because I wasn't sure if what I wanted to do would work. He guided me in the right direction and he did the best thing for me. Hats off to Matt it's great to work with him! Very personable and conscious of my home and is always very respectful. I love using Northside they are the best in town! Great job!

    Access Plumbing & Heating - plumbing - Updated September 2026

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