Super aesthetic hotel in a prime location! You can literally walk everywhere in Old Montreal from…read morehere. The service was top-tier and the complimentary breakfast and coffee were so good. The room was beautiful and clean, just a tiny bit tight on space for luggage

Poor service started the very first night. Flight was delayed. I emailed the hotel to advise. No…read moreone mentioned that we would be unable to valet our car past a certain time period. We also had difficulty locating the hotel in the dark. The front desk clerk couldn't help us locate it despite my describing the very distinctive store next door. Could not advise on where we could park the car. Second day, front desk clerk couldn't recommend anywhere to find wine and snacks. Check out day, requested our car out of valet with 45 minutes notice and they failed to retrieve it which resulted in an even longer wait.

I stayed here using the Amex FH&R $300 credit over Christmas and it was pretty empty. There wasn't…read moremuch going on since it was Christmas and everything was closed. But it's definitely in a good location, walkable to Old Montreal. I booked the Mega Guest Room, which was very spacious and came with a bathtub in an open bathroom layout. The FH&R benefit also comes with free breakfast and a $100 property credit, which we used to dine at the hotel restaurant (see my Restaurant Tbsp. review). Rather than a buffet breakfast, we got up to $50 credit per person and ordered à la carte. Overall, the service was great and the room was clean and spacious. Definitely a good use of the Amex FH&R benefit.

Incredible hotel! I was fortunate enough to be upgraded with my platinum status, so the room I was…read morein was huge and wonderful. I loved the double vanity sink, massive shower, and separate big bathtub. The separate couch and desk area blocked off from the bedroom with the tv columns was a lovely touch to be able to work all day and not be tempted to crawl back into bed :) Service was incredible, from check in to check out. The woman that checked me was seriously sweet and hospitable, I wish I had gotten her name.

I came here for a few nights for business in the area. I arrived really early, as my flight landed…read morearound 10AM. Checking in was very easy and they even said they were expecting me, which was very refreshing after the last hotel I stayed in for business, which was the Hilton in Richmond, VA at Short Pump in which the staff was very condescending and poor at checking people in, especially business travelers. This place definitely took great care at check in to make sure I felt welcomed, including asking me if I had any questions. She went over everything I needed to know about the property. When I got to the room I was impressed with the size of it - it was pretty large, with lots of open space, a decent desk, plenty of seating, and a very nice, clean, and comfortable bed which was fitted with ironed sheets! The TV in the room was disproportionately small and their streaming channel options were limited, but I made the best of it, as it's mostly background noise while I'm working anyway. The location is decent, only a couple of blocks from the Rue Sainte-Catherine shopping and dining area, which also has the Complexe Desjardins (a mall). There's a Metro station a block away as well. They have a decent size gym with all the normal stuff and a pretty nice, two-level lounge for those with access via their loyalty level. Overall, I'm enjoying the stay here and would return!

I had a good overall stay at the Delta Hotel in Montreal. The location is great and really…read moreconvenient for getting around the city. One standout was the gym, which is much better than what you typically find in hotels, with multiple treadmills, a stair stepper, ellipticals, and a solid selection of weights. They also have a two lane indoor pool and an indoor hot tub, which were nice added amenities. I especially appreciated that my room had a patio, it was great being able to get some fresh air. The only downside was the noise. There were very loud neighbours in the hallway with screaming and music playing until around 11:30 pm. I contacted the front desk and was told security would be sent up, but no one came and the noise continued past midnight. Overall, a solid hotel with great amenities, but the lack of follow through on the noise issue was disappointing.

Hotel is tired needs work! The entrance from the street is filthy. Awnings are beyond dirty: they…read moreneed to be replaced! Carpet on stairs to entry doors is very dirty. The interior is tired and faded. Our "Executive Suite" was large but also needed updating and the bed was so hard my body felt bruised after spending 2 nights on it! No coffee pods for the Nespresso maker in the room, no extra towels, and no view. The only redeeming feature was the location. But even that does not justify the hotels lack of care and rates when compared to other properties.

I arrived with several hiccups along the way, and the hotel staff were so caring, helpful, and…read morefriendly. The room and artwork were stunning, and my birthday trip experience was simply magical. I asked the staff for many unusual requests, and they were nothing but helpful, friendly, and went out of their way. Thank you for such a memorable visit! I will definitely be back to L Hotel!! Jacqueline Allee

The hotel is very nice and the restaurant attached to it is exceptional. High-end French cuisine in…read morea beautiful formal dining room. The location is a short walk to Montreal. Most beautiful church at Notre Dame. Nice neighborhood. Easy parking. Highly recommend the hotel and the Restaurant.

Always a perfect dinner at the restaurant…read more Perfect service from the warm cleansing cloth start to the final dessert Expertly prepared and plated meals Every is just perfect every time.

This hotel was far from the airport, so I would suggest taking an Uber to and from this hotel. The…read moreUber will cost you around $40-$60 CAD depending on the time of day. You can take the 747 bus directly from the airport to this hotel, but it's t will take around 40 ish mins or so. If you decide to rent a car, parking is at this hotel $30 CAD a day to keep your car parked. When purchasing your metro tickets from the airport, there is a machine that you will purchase it from. Just get the non-rechargeable ticket for 24 hours for $11 CAD. It will NOT take American Credit Cards or American money. It has to be a Canadian Credit Card or HAVE Canadian cash. I can say that this hotel is conveniently located on the edge of Quartier Des Spectacles, just a couple of blocks from The Gay Village & about 3 blocks from Chinatown. It's a walking distance between both and areas. It's only two or three blocks from the Orange Line, Yellow Line, and Green Line of the metro. The rooms are kind of small, but great if all you're doing is just sleeping there. There is so to do in the area. Downfalls are: there is no coin laundry. However, there is a plastic bag in your closet that you can put your dirty laundry in. Take it downstairs to the front desk and pay them $20 CAD for them to do your laundry. Your cloths will be ready the next day in the afternoon and folded for you. You will have to pick a your laundry from the front desk. Your bedroom will ONLY be cleaned EVERY OTHER DAY. So, don't expect them to clean your room everyday. If you need extra towels, you will have to call down to the front desk or just pick them up from the front desk. Breakfast is NOT included as part of your stay like it is in the United States or America, unless you choose that options or pay extra when booking. Another downfall is that, at the time I was here, they only had two fans. One was broken and the other, someone else had. We stayed here for 6 nights and every night we kept asking for a fan, which of course they did NOT have. They kept trying to fix the A/C, but what we really needed was air circulation. Most hotels have or keep extra fans for their guests. Just note that if you need a fan for air circulation and comfort, you may not get one. So just take cold showers. There is no microwave or coffee maker in your room. There is however a small refrigerator there. They have a good coffee maker downstairs, tea, water foundation, microwave, and dinning area you can eat at. The front desk will have plastic utensils if you ask them for some. There is a gym, extra restrooms, vending machines, and ice on the "M" floor. The staff are ALL really nice! They had great customer service and had no problems with them. Their customer service alone was a five star. And again, this hotel is very conveniently located.

I can honestly say that I've never one-starred a hotel before, so this is a first. Booked through…read moreExpedia. Of my week in Montreal, being stuck in this dump was definitely a low point. Let's start with cleanliness. The room is outdated, beat up, and was bordering on filthy. See the attached pics featuring the desk chair. I happened to be in a street facing room so there is the occasional bit of noise, but that wasn't a problem. Then there's the temperature. In one of the hottest weeks Montréal has seen so far this summer, my air conditioning unit was practically non-functional. The temperature in my room regularly topped out at 26 degrees. The young man at the front desk was happy to come reset the unit (I want to add here that the lobby air conditioning also seemed to be non-functional, horrible for the staff) and it briefly cooled down to a to a tolerable 22. Same song and dance the next day, where I had to go buy a fan from Best Buy in an attempt to get more than a few hours of decent sleep. No one ever followed up with me to see if things were improved, so I had to approach the front desk again. The same nice young gentleman came to my room, fiddled with the display for the AC for a few minutes, and I had a blissful night at 21.5 degrees. One night. I'm currently on night 6 (thank god, the last one) of my stay and it's 26 degrees. Never was I offered a different room, I had to ask (and none were available), never did they try to get a repairman into the room, nothing. It's made my stay here horrible. The hotel is located in a dodgy part of Rue Saint-Catherine. Red lights district with a visible unhoused population, and as a solo female traveler I experienced some harassment coming to and leaving from the hotel. I wouldn't feel safe being out after dark here. During the day it's relatively convenient to metro lines and a reasonable walk from local attractions. For a chain, I expect better. The staff was nice enough but there are no standards. Guests bang around at all hours of the night and you can feel vibrations through the walls. The AC panel blazes a bright blue light into the room all night, making it impossible to sleep unless you're knocked out or wear an eye mask. The hotel itself is worn and dingy. I didn't even try the breakfast for fear of wasting a vacation day on the toilet. Avoid, avoid, avoid.

Have stayed hotel Chez Swann numerous times the past five+ years. It's getting a little older and…read moreshowing some wear, but comfortable, accommodating, excellent staff and great location. It's also nice they provide complimentary breakfast, but mainly for carb loading inexpensive items.

Location, location, location! Boutique hotel with amazing staff. Was able to walk easily until late…read moreat night for shopping and meals and always felt safe. Room was beautiful. Had no problems w noise or lights. This is not a chain hotel so check amenities if looking for certain perks like pool. Didn't drive so no parking advice. Taxi to airport at 3:30 am arranged by front desk went smoothly.

This actually a great value for staying downtown. This is all about value and location. There are…read morelots of stairs but we all need to exercise. Being downtown it can get and will get noisy but again great basic value hotel. What you get, a basic clean room, I saw no bugs, a lock on the door and a continental breakfast consisting of toast, cereal, fruit and coffee and orange juice. Again it's all basic but you are buying location, location, location. Being downtown it can and will get noisy. There are homeless, you are downtown but this is a great value for staying downtown. I asked where St Catherine Street is and it's right outside the door. Chinatown is down the street, Old Town a little farther but walkable or take several metro options for about $11 for a 24hr pass. This place is not fancy but it's a clean basic hotel that is all about location, location, location. Would I stay here again, Absolutely!. Reminder : Stairs no elevator.

How low can I score? Is a negative score an option? I have travelled all over North America and…read moremost of Europe and have never walked out of a hotel three minutes after walking in. I booked through hotels.com a 1 night stay on 1/2/24. So horrific: 1. The pictures are clean. The reality is a s-hole dump. Beer bottles and trash lined the walkway to the door. The entire building smelled of smoke. 2. Front desk staff barely communicative. 3. Room was FAR smaller than advertised and was also dirty. The room to which I was assigned looked like NOTHING IN ANY OF THE PHOTOS. 4. Public shared restroom: i did not even go in since everything else smelled like piss, cigarettes and beer, I figured the bathrooms were also disgusting. 5. Parking is off site; no bell hop or other staff to carry bags up two flights of stairs (no lift). The only plus is that I got a few dollars of one key rewards for walking in and out of a horriffic, unsanitary, smoky boarding home- far far below any consideration of the name "hotel." It's not even hostel level. This is an unhealthy, and borderline dangerous place to stay. It is destined to close down, fail, and die. You may too if you stay there. DO NOT BOOK THIS HORRIBLE PLACE. I left within three minutes

I'm staying at this hotel right now for a week and so far, it's been really lovely…read more Our room is comfortable with lots of nice details and finishes. Quiet, beautiful, and impeccably clean. My one complaint is the lack of luggage racks. The cafe downstairs serves lovely breakfast. The staff have all been helpful and kind. The location is unbeatable because it's extremely walkable nearby (right next to two Christmas markets!!!!) and also in the same building as a Metro stop making it easy to get wherever you need to go. Extremely cute hotel I would 100% recommend, especially for solo travel, couples, and groups of friends. Not really family vibes but the staff are great and I'm sure they would find ways to accommodate any needs a family had while traveling. Definitely recommend and I'd certainly consider staying here again the next time I'm in Montreal.

Beautiful hotel with a beautiful lobby and very new, clean rooms. My only complaint is that the…read morelighting is controlled by an iPad and several buttons on the wall, which are not intuitive. Not ideal for older folks but workable. Also had a fire alarm early one morning with no explanation but would recommend it as a good place overall. Great location.

The room was spacious and clean. I had a great view of the street. The kitchenette had everything I…read moreneeded to enjoy a meal. The bed was comfortable and I appreciated the diffuser on the AC vent. The bathroom was well lit and I had lots of room to move around. I truly loved this room and wish everyone could have the same experience I did.

This was one of the best hotels I've ever stayed at. My sister, her fiancé and I stayed here whilst…read morevisiting family in Saint-Guillaume and Brossard. The location is great - right in the heart of downtown, next to a Tim Horton's, a few blocks from a Pharmaprix, and with plenty of dining options within walking distance. While there aren't many parking options for a vehicle, we found their valet service well worth the $35-38 per day. The daily continental breakfast was tasty! There were plenty of options including oatmeal, cereals, fresh bagels, assorted meats and cheeses, yogurt, hard-boiled eggs, a variety of fruit, juices, milk, coffee and tea. The rooms were very clean and comfortable, with a full kitchen and cozy dining area, VERY comfortable bed(s), a big bath tub, and good views. I slept very well every night and was never disrupted by hotel sounds. There is also a rooftop gym and while small, has enough equipment to get the job done. There is also a heated pool and a nice rooftop area right next to it. The service was also top notch, everyone on the LSP team was very welcoming and polite. I tried my best to communicate in French, but they were patient and made sure I got the information I needed. I've stayed at hotels double the price that were half as good as Le Square Phillips. Can't wait to stay here again!