Excellent service! Peace of Mind. Tax Prep: submit your…read morepaperwork in early Feb. & get it back on time. Tax questions: prompt replies. Terry, Leila & staff are friendly, efficient and organized! Overall: A wonderful experience for our annual tax project at an affordable price.

Terry is efficient and professional which is exactly what you want in a CPA. Im so grateful a…read morecolleague introduced me to him.

Highly recommend Banyan Accounting. Tricia has been great to work with. She's helped me so much!read more

Appointments can be scheduled online. They are professional and fast as long as you provide…read moreadequate documentation. They know the latest rules and changes to iRS Code. They are knowledgable about personal as well as business deductions and honest. They go out of their way to compare the best tax plan providing the most advantageous return, i.e, itemize vs standard deductions. Good value too, they do not over charge.

Worst experience. Preparer accepted to do our tax returns after a lengthy 2-week follow-up, which…read morein hindsight this should've been a clue not move forward with him. Such an ordeal to even get any response on the status. Call the office, female answers, asks for your name, comes back on the phone to tell me he is with a customer- happened numerous times, and explains for me to email him and he will respond. Well, that didn't happen either. His communication is nonexistent. No emails, no phone calls. We finally removed ourselves from his convoluted situation. And guess what, he immediately responded within 5 minutes on email; he was probably so relieved. Unprofessional. Inefficient.

Great service ! Great communication ! Would recommend to anyone being audited ! Helpful & easy !…read moreGreat working with !

In just a few short months with Kristy, I learned valuable life changing tools for goal setting and…read moredream chasing. Most importantly, Kristy helped me discover the power of self determination to achieve self sustaining goals. Kristy has a way of helping me define what lights me up and break it down into manageable action steps without feeling overwhelmed, and while celebrating every little "win" along the way. Kristy is everything and more I could need in a Life Coach- she is sweet, dedicated, encouraging, bright, and fun! Her undeniable zest for life and passion for helping individuals maximize their potential is contagious and uplifting. Kristy has empowered me to overcome barriers, prioritize myself, and "do what lights you up"! "All big things come from small beginnings"

I just completed my first 90 day program with Kristy and there aren't enough positive words to…read moredescribe how life changing this has been for me. After major health setbacks that added some interesting twists to daily living, she helped me plan and come up with achievable goals. My biggest thing was wanting to find my "new" purpose and she crushed helping me learn to adapt and overcome. I can't wait to do another session together soon.

Love Jack! Been going to him for years and was referred by my father. He is incredibly patient and…read moreexplains things clearly. I love his availability and willingness to help. He is quick in his response time and thorough. Highly value his services and would definitely recommend him.

I would like to give Jack Chen 5 stars for his help and advice on my taxes. I recommend his…read moreservices to anyone seeking a CPA. Added plus, his office is located in Kaneohe with parking.

Tim is a kind, bright, and reasonable estate attorney who is a huge asset to Kaneohe…read more For any future needs we will go back to Tim.

Tim was prompt when picking up the phone, took the time to answer my questions without seeming…read morerushed. He was upfront and reasonable with pricing. When I needed a bit more rush on the work he was able to handle it without any issue. Overall, would highly recommend for assistance with recording a title change!

Only reason I came here is because I filed last year and couldn't find last year's paperwork. ‍ I…read morewould have gone to a smaller business or a friend that does tax prep but I totally forgot about tax season so now I'm here just trying to get all of these papers in order.‍ REVISED: Latoya is AMAZING! I totally forgot how great she was. She explained everything to me and walked me through every decision I had to make. I was in and out of the office in less than an hour. I will definitely be coming back as long as I can work with Latoya. This tax season was relatively painless

Cancel appointment 2 days before saying no one was available without consideration that the season…read moreis now complete after the appointment has been booked for weeks. Now with just a few days left before the deadline we have to scramble due to their unprofessionalism and scheduling appointments with no one available.

Have been helping my elderly uncle with his financial affairs. Some of his accounts are at this…read morebranch so we had to visit multiple times over the past 6 months. Shout out to Kristyn Fujita, the customer service rep who assisted us each time. She has provided notary services, updated names in accounts, and more. She has been extremely patient with us as we navigated the complicated process. She always tells us to see her if we need anything more. Shout out even to the service at the entrance. There is often someone who pressed buttons to let us in and ensure we are directed properly. Great service from this bank!

Terrible customer service in the loan department. Paid off car loan and waited nearly a month for…read morethe title to be sent back to me.

I have the most positive experiences at this AMS branch! Everyone there is amazingly helpful,…read morecheerful, willing to help! In the most uncomfortable situations they have been professional, non-judgmental, and detail oriented! Highly recommended this branch! Mahalo for always helping

Great Bank and customer service. Quality staff with great rates for mortgage and loans.read more

SHAMEEEEEE!! So I…read morehave a lockbox with them that I pay for yearly, and to open it, I had to open a checking acct also, so I did. The other month I went in and the teller lady said they raised the monthly cost for a checking account to 5$ just within that week. From I think maybe 1$?? Or less. That's a huge jump first of all. Secondly, she said, in order to avoid that charge, they require a minimum of 500$ be in the account at all times. I said whatever, but fine. Deposited an additional 500$ on the spot to avoid paying 5$ a month. This was in late Sept early October I believe. (Note: this is not my primary bank, nor will it ever be at this point, so I do not typically keep much of a balance here because I never use this bank. ) Now, I check my statements and they've still been withdrawing 5$ every month from my account, even tho my balance is still above their minimum, it's being deducted. This is complete bs! And no one there can or will explain as to why. So ontop of the fee for my deposit box almost doubling since I opened it, now I'm paying monthly 5x what I was, while abiding by their constantly changing rules. YALL SHOULD BE ASHAMED! .. and so many people will never know unless they constantly checked every transaction cuz you guys don't say anything!! My advice... FIND A CREDIT UNION! IF I DIDNT NEED A BOX, I WOULD NOT DEAL WITH THIS BANK EVER. A'ole.

NOPE, NOPE, NOPE!!!!…read more Do not waste your time! This bank is a joke! Their systems are out of date and you literally pay for it... in every way they can ding you!