Tod is a knowledgeable, dependable, friendly and effective tax preparer. And his service continues…read moreway after the taxes are filed when I have tax questions and income changes. Download/print out a couple of pages to fill out with your info and then turn in or up-load your tax papers for him. Done. He will clearly explain what he has accomplished and what you will have to pay and later do for the rest of the year. A great person to help you during the tax season and beyond.

Thank you Tod and team for taking care of me for 2025. I love the secure website where I can upload…read moremy paperwork seamlessly from anywhere. Your team is great about confirming the secured documents have been received. The turnaround time was right on par! Looking forward to utilizing your team in 2026.

Love Jack! Been going to him for years and was referred by my father. He is incredibly patient and…read moreexplains things clearly. I love his availability and willingness to help. He is quick in his response time and thorough. Highly value his services and would definitely recommend him.

I would like to give Jack Chen 5 stars for his help and advice on my taxes. I recommend his…read moreservices to anyone seeking a CPA. Added plus, his office is located in Kaneohe with parking.

After engaging with the CPA in a face to face setting early year and meting with one other…read morecompetitive CPA firm, we decided to move our business to Reyn Wicklund, even though the referral was to his father who started the business many years prior. Sadly he was no longer actively running it so we got the hand off to the kid. It started with some up front dialogue on getting started; jump on his portal for communications, uploads etc, add then to approving him for access banking, GET taxes and some other areas. All the typical new CPA working so fun prep steps. Then comes the long long gap of communications. To be exact zero replies on multiple emails requesting support and guidance on his own portal. When monthly GET was due we had no trust it was being handled, as it was not. So we paid it ourselves then emailing, reaching out but again Reyn decided to do it last minute without telling us. So now we've paid twice. Weeks months pass and more zero contact we are running our business not thinking about it which is sole purpose of this relationship from start as an owner my plate is overflowing with to do's, until another month the two and more lack of transparency lack of replies to countless messages about credit cards Quickbooks and so on. Terrible management. Now knee deep into mid year and no trust this guy has done a single thing for us (as had not) since double paying our GET. Sadly we are now back to square one and bookkeeping backed up so so much more. It's sad to feel this was so frustrated with a CPA. Especially of which was referred from a local and respected banker back in the day who knew his father personally. I suggest stay far from this CPA. Sometimes hard work and building a business from scratch you respect your clients you communicate with your valuable clients, not ignore them. Pick up a phone Reyn make a phone call. Reply when a letter has been written to you. Take responsibility. Well that's where entitlement comes in in our eyes with Reyn. He likely has no idea what it takes to build something from scratch and all the hard work to do so. If he did he'd know the importance of transparency and good communications.

Great service and communication! Taxes were done in a reasonable time. I also like that it's…read moreclose to home and not in town.

Great communication and excellent knowledge of my situation. Great people. Alan Chu has a a great…read morestaff always available to help.

Actually I didn't use Diamond Head Tax Service this time around because I wanted someone a little…read morecloser to my side of the island, but these folks seemed really nice and informative when speaking with them on the phone. Sounded like the kind of people one would enjoy working with. I'm really considering using them in the future.

Aloha All, As always, I had another great experience doing…read moremy tax here at RP Tax Service. Robert has been such a blessing ever since I decided to do my taxes here. This year has been yet another example of what his knowledge and experience can do for me. This has been the best return I've had yet and it keeps getting better every year. I can also give a big Thanks to President Trump for no tax on OT! It's Real! I tell my family, friends, and co-workers about my experience here at RP Tax Service all the time. I think everyone should know about Robert and RP Tax Service and see what's possible for you. Thank You Robert for all that you do for me and our community! See you next year! I truly recommend this business! Aloha and God Bless Robert Berasis

CAUTION: RP Tax Service - Cannot Recommend…read more I am not a current client of RP Tax Service but I requested help from them with tax preparation and a more urgent tax planning project. A number of reviews on Yelp and Google are similar to my experience. These reviews and mine convey a consistent, ongoing severe problem with incompetence and/or a "who cares" attitude from RP Tax Service. This should be disturbing and alarming to all those currently involved with them and for those wondering if they should get involved with RP Tax Service. I called numerous times before leaving voicemails or sending messages and NOT ONCE did anyone pick up the phone when I called at different times on different days. I left a voicemail and/or sent a message on August 4, 2026, August 5, 2026 and August 20, 2026: 1.) My phone number and email address was provided with each and every voicemail and message. RP Tax Service NEVER responded. 2.) I even requested a courtesy response from RP Tax Service even if they were not accepting new clients so I would know asap to begin looking elsewhere for help. RP Tax Service IGNORED. I check my email spam folder 2-3 times per day and the spam setting is set up to ONLY delete messages that are 30 days old. My voicemail setting is set up to show all calls AND attempted calls even if no voicemail is left. Today's advanced technology exists that can place visible pop-up messages on websites; and/or send automated responses to inform people of companies' intentions or abiliity to respond, if they are accepting new clients or not; and if delayed responses should be expected, etc.. NONE of this on the RP Tax Service website. No helpful automated responses received by me either. Disturbing and puzzling. Is RP Tax Service tax programs and guidance also behind the times as well? . Of course, the RP Tax Service website includes all the usual boastful, sentimental and pretty language stating how great they are and how devoted they are to customer oriented service. Big talk. Actions are what matters. So what do we have here? What should we make of my experience and others' similar experiences? What impressions and conclusions should be drawn? RP Tax Service: Lack of professionalism Lack of basic, common reasonable courtesy Lack of a conscientiousness, caring & concerned attitude Lack of organizational skills & management Lack of time management skills Lack of adequate staff Lack of cutting edge technology Are these fair and reasonable impressions and conclusions? Tax preparation, tax concerns, IRS problems and issues, and accounting all require tax firms to possess timeliness, effective technology, proper communication and responsiveness AND NOT LACKING in any of the skills and qualities that I mentioned directly above. Am I right? RP Tax Service can just as easily fail you as they failed me and others, client or not. Given my uacceptable experience and those of others, what do you think the odds are that RP Tax Service will also fail you? Is the gamble worth your hard earned money and potential IRS problems and fines? If and when RP Tax Service responds to this review: Please ask yourself if the RP Tax Service response adequately justifies their failure to respond to me and others. Does their response give you confidence that you won't also suffer the same experience as me and those of others. What deficiences in competence and attitude have been corrected so that their monumental failure with me and others will not happen to you after you fork over hundreds of dollars to RP Tax Service? So if you are convinced that RP Tax Service may be lacking in professionalism, basic, reasonable courtesy, a conscientiousness, caring & concerned attitude, organizational skills & management, time management skills, adequate staff, and current cutting edge technology, why not seek out any of the other numerous competent and caring tax professionals out there? Do you have to settle for unsatisfactory service for your critically important tax needs? No you don't.

Met with Dillon to help with my upcoming taxes. He was very patient, knowledgeable, and helpful…read more Taxes and finances need to be done with someone you trust - I highly recommend Wayfinder and Dillon.

Dillon was truly amazing and helpful. Communicates extremely well, honest and follows through. I'd…read morerecommend him to anyone.

Dan Kikuyama is super busy, but he is very thorough and nice…read more His assistant, Marleen is very helpful.

by the NUMB3RS. Our…read morefamily have been clients of Dan Kikuyama since the early 2000's. Dan was recommended to my father by one of the staff at a local bank, as my dad was looking for a new CPA since severing ties with his former financial advisor. At the time, Dan's office (if memory serves correctly) was located closer to Lagoon Drive and was slightly difficult to find according to my father. Now, over 10 years later, our family continues its business relationship with Dan Kikuyama and staff thanks to their wonderful customer service and reliable tax / financial knowledge. LOCATION / PARKING: The current office is on the 2nd floor of a building in Mapunapuna. LIMITED parking is available in a parking deck across the building, as the customer parking is shared with other businesses located in the very same building. Street parking also available, though the area is saturated with other businesses and warehouses. Truth be told, we only visit the office during tax season, but our visits are always welcoming and pleasant. Ironically, we mostly interact with Dan's staff/associates during our visits or over the phone. Two staff members in particular, Christine and Marlene, have shown exemplary customer service and are always willing and ready to help address any questions we may have. Most recently, Dan and staff assisted our family with cashing out an annuity that was held with a mainland company. Christine advised us the state and federal taxes to be withheld, how to appropriately respond/file the paperwork, as well as preparing the tax forms when it was time to file with the IRS. Our family was extremely THANKFUL for all their help and assistance with this matter. BOTTOM LINE: Knowledgeable, friendly, and polite staff. We hope to continue our relationship with this firm in the months and years ahead.

They have done our taxes a few years now. Always been happy with the service. If you need a new…read moretax person check them out!

Knowing Tamilyn was a blessing in sky. it been over 20 plus years with Tamilyn E Masuda, CPA, Inc…read more always get it done all these years.