Dr. Wynans is the best. Really takes the time to get the hearing aid and adjustments you need.read more

My family and I have received impeccable service from Dr. Maria Wynens, and will continue to seek…read moreout her care. Over the course of a thorough initial hearing evaluation and several follow-up appointments to fit and trouble-shoot hearing aids, Dr. Wynens has listened carefully, explained and reiterated important and helpful information, and addressed our many concerns--all while fielding English-as-a-second-language and hearing difficulties. Setting up appointments is simple, and Dr. Wynens is easy to reach via text for any questions or concerns. She is professional, upbeat, nice, and genuinely caring. Office location is easy to navigate, with a clean and easily accessible space. In all, I cannot be more pleased with Dr. Wynens and her care; she is highly, highly recommended.

Have you ever fallen into the weird dark side of YouTube and spent hours watching videos you…read morewouldn't have watched otherwise? I was watching a Buzzfeed video and stumbled upon an ear wax extraction video and the dark hole began. There's something really satisfying (albeit gross) watching ear wax being removed from people's ears. I was always interested in getting it done, but I thought it was too expensive and didn't think I needed it done. BOY WAS I WRONG. For the past week and a half, my right ear was super clogged and it was really hard to hear out of that ear. Usually, if I leave it alone, the problem resolves within a couple of days, but unfortunately it seemed like it was getting worse. I tried using ear wax softeners, but that didn't really clear up the problem either. I was tired on not hearing clearly and felt like I was annoying people by asking them to repeat things over and over, so I decided to finally bite the bullet and get my ear wax removed professionally. I sent a request for information about their services on Sunday night and received a phone call from their office on Monday morning. Super prompt service! I was able to schedule an appointment for the next day (today). Insurance doesn't cover ear wax removal, but the prices are very very reasonable. It only costs $30/ear but the results are well worth it. The doctor will take a look to see whether you have to do both ears or not. Although I was only having trouble hearing out of my right ear, I decided to get both ears done because I was already doing one ear - why not do both? The process was relatively quick - less than an hour to clean out both ears. The doctor explained the process beforehand and made sure I was comfortable the whole time. It is a little uncomfortable with the suction so close to your ear, but it's surprisingly very therapeutic in a weird way hearing the ear wax being extracted. As soon as she removed the ear wax from my right ear, I could instantly hear better and a whole new world opened up. After she removed the left ear, everything sounds 10x clearer and I'm disappointed I didn't do this earlier! Even though I wasn't having problems with my left ear, it was surprising (and really gross) to see how much old ear wax was in my ear. I'm not sure how I could even hear with all that junk in my ear. I highly recommend everyone to get your ear wax professional removed at least once if you can. I can hear things so much better now (it's actually jarring how loud things are now) and it's relatively inexpensive considering the benefits that come with it.

I was very pleased to find out about this practice yesterday and was able to be seen today to…read moreremove impacted ear wax in both ears. The whole process of becoming a new patient, the online forms, and the cheerful welcome by Brandi at the front desk made for a great first impression. Dr. Ali in the Decatur office is terrific: he very patiently, skillfully performed what can often be an irritating, anxiety-laden procedure using micro-suction and water flushes - he did a thorough job with minimal discomfort. I appreciated his questions, comments and instructions as he was both warm and kind. I will go back when this procedure is needed again and would definitely consider AHA for any other hearing-related needs. I'm a very satisfied patient - thank you!

I went to ACA to get ear moulds and customized sleep earplugs because my partner snores...pretty…read morecommon problem, I'd imagine. We saw Dr Lowther and she was friendly and willing to answer all my weird questions about the ear! Very efficient experience, she talked me through everything and what to expect. The exam itself was painless and the earbuds were delivered promptly.

Very professional and genuinely caring staff. They are very responsive to their clients.read more

Patty the actual provider is fine, but the office staff is rude and needs coaching in customer…read moreservice, a concept with which she is unfamiliar. I made an appointment on January 18th for Febrary 2nd to pick up my hearing aid. I received a confirmation text with the date and time. When I arrived, having paid $27 for my ride share to get there and looking at a similar amount to get home, "Courtney" informed me that the provider was not there and that I had made a mistake about the date. I tried to show her the cofirming text message and she threatened to call security. She told me that [I] needed to write down the correct appointment date this time. I would not have rescheduled with this location if I could have avoided it, but they have my hearing aid.

After 25 years of wearing hearing aids, i finally found the best product and the best provider, a…read moreperson who wants you to have the best best product, which is Her and a great set of hearing aids. I tell all of my friends, she is best!

I lost 85% of my hearing in an accident in 2015 when I was out of town visiting friends. Upon…read morearrival back to Atlanta, I immediately went to the Doctor at Advanced Hearing Centers and got an examination. (the exam from the doctors office was covered by insurance) ... please note... The Exam Only. Right away (even the Doctor) was more interested in getting me fitted with hearing aids than diagnosing the damage. This was my first "clue" but there is nothing that can be done when you are at the mercy of a Doctors' diagnosis. I had lost my hearing, and I was easy prey. Next, I went downstairs to have another hearing test done, and that was where the scam started revealing itself. But again. when a person is at a disadvantage there is nothing you can do - after the fact. Insurance does not cover hearing aids no matter how you lost your hearing unless you are willing to forgo years without aids and shell out thousands of dollars until your case is cleared. The cost is on you so please do your research! I was treated by a very young audiologist (wish I could give you her name!) and I am not an elderly person. She spoke to me in a very disrespectful (demeaning) way which by itself made me irritated, but she seemed to be robotic in her nature. Never made direct eye contact with me, and never addressed me as an individual...etd..etc. She spoke more about her upcoming wedding than tuning the hearing aids! After much inquiry about the different models displayed she insisted on Starkey Hearing Aids as the "very best on the market" blah, blah...well... what do I know? I didn't have a clue as to which devices were better than the others I couldn't hear and I needed help! I purchased the Starkey Z series ($5,475.00) which came with a Sure Link unit ($500.00 extra) to be able to hear phone calls and television thru it. She was so excited to sell me these "new technologies".. uh hunh. I see, you get a commission from Starkey, as I would assume you would get from any other models displayed in your office, but STARKEY must pay you higher. Here is the result and reason for my complaint - I have had to replace the first unit for a manufacturing issue, and now the "replacement" has failed, and you guessed it, the warranty is up. That's right... $700.00 to replace the 2nd unit for faulty manufacturing. When I spoke to this (same woman) audiologist at (advanced Hearing Centers) she announced in the waiting room in front of waiting clients... "You are the only person with this problem" WOW! ... sure I am. I have checked with Consumer Affairs and seen numerous complaints about Starkey so no - I'm not buying your BS for a second time! How utterly disrespectful she was and had been, throughout the process of adjustments which has taken a FULL YEAR of monthly visits to "get it right". I wish I had someone like myself warning me about the practices at this place... I would have found somewhere else to go. So, Buyer Beware! Starkey will NOT support you as customer - like Advanced Hearing Centers they are only interested in milking you for money.

Good hearing aid center is tough to fine. After being thoroughly disappointed with cosco "hearing…read moresales technician" we went to visit this place because it is run by an ENT group my sister had visited. Anyway, they did a good job making appointments easy for my Mom, and were able to get her a pair of hearing aids that have made a huge difference. She's been back a couple times to have them cleaned and checked and has no complaints. Fair simple and easy to deal with!

Costco hearing aid center at its Cumberland Mall Atlanta GA store is terrible. They are unable to…read moreproperly adjust hearing aids and fail to follow corporate rules which allow any hearing aid bought at a Costco to be returned to any other store if done so within six months of purchase.. They refused to accept my return of hearing aids bought in a Florida store within six months of purchase. Sr management had to intervene to allow the return but in the meantime I am getting perilously close to the six month limit and it will be a close call if I could return to the store in time. To make matters worse the hearing aids were recently at the factory for replacement during which time they were unavailable for return. It is unclear if they will tack the time at the factory to the end of the six month period. The bottom line stay away from this hearing aid center.

The audiologist, Jean was wonderful. She was friendly,helpful and very knowledgeable. The price was…read morea good price too. I would highly recommend Jean and Costco at Cumberland.

Chelsea is passionate about her work and it showed during my hearing assessment visit. Thankfully,…read moremy hearing is fine, but I highly recommend the business. Professional, clean, and efficient.

The Optimal Team of Leslie and Shelley are unmatched in customer service and professionalism, in…read morethe nicest ways. Leslie knows the best day of the week and time for my follow up appointments, she is always timely reminding me of my appointments. Shelley Walz is an outstanding audiologist and provides continuing service to insure my hearing aids are meeting my needs by providing Optimal Hearing.

If you are looking for a place to get a good hearing test or hearing aids, look no further! The…read moreowners Courtney and Brett are absolutely PHENOMENAL in every aspect! They are patient, kind, and truly care about their customers! They were recommended to me through my coworkers after I had been searching for a good place to go get my hearing tested when I realized it had been declining for some time. Everywhere I called had a massive wait time and just didn't seem to care about your situation. I immediately called the Monroe Hearing Aid Center after being referred to them. I left a voicemail, but Brett called me back within just minutes and they had me in the very next day for a test. When they gave me my diagnosis, they began fitting me with hearing aids right away and were so patient with me and my sensitive super tiny ears! They were sure to keep my budget in mind and never once tried to pressure me into anything more expensive or anything I didn't need! I am fairly young to be getting hearing aids at only 33yo, and was so afraid of being judged for that, but not once did either of them make me feel anything but appreciated. They were both just fantastic and have mine and my family's business for life! My dad literally went right after I told him about the quality service Brett and Courtney provided and was beyond happy with them as well! Thank you both for being so amazing!

From the owner: Free Hearing Testing / Hearing Aid Demo / Lifetime Service & In-House Repairs / Voted Best of GA /…read more At Monroe Hearing Aid Center, we blend cutting-edge technology with personalized care to deliver exceptional hearing solutions. Our commitment to free hearing tests, consultations, and lifetime service ensures you receive not just a product, but a lasting partnership. Voted Best in GA two years in a row, we offer top-rated hearing aids, flexible financing, and a unique focus on tailored, ongoing support. Experience unparalleled expertise and a compassionate approach to your hearing health with us.

Would like recommend their services. During a warranty repair, took way too long to repair and…read moreloaner was poor quality. A family member also received a horrible and half hearted hearing test.