I would recommend going literally anywhere else. Extremely rude office staff and the shadiest…read morebilling practices of all time in which they offer 0 explanations for. A nest of snakes.

Doctor Stringham is a wonderful doctor. He helped me immensely under his care over the years…read more That being said, the difference between seeing Doctor Stringham and dealing with his back office is "night and day", awful, causes feelings of frustration that turn into anger. The challenge is, Dr Stringham refers you to his back office for all needs when you're not in the room with him. This includes prescription refills, authorizations to the insurance company, etc. It's almost impossible to get someone on the phone. When you do, clinging to that person for help is key. Unfortunatly, Turnover of staff is high and when a "helpful hand" leaves you have to start all over again. This last go around took 9 messages over two weeks, for help to their triage VM and emails and as I write this review still nothing. Unfortunately I learned that due to my messages and in person visits to the desk pleading for help, I was gaslit by their new manager of operations and the practice will not see me anymore. Zero accountability. Patients rely on their doctors for treatment. If the back office cannot communicate, how can one leave a good review? Even after all the help over the years. Northwest ENT seems to big of a practice to care about the individual

This was my first time dealing with this company. It was easy to make an appointment and got to get…read moremy treatment done the same day I called. Lovely group of ladies. They were helpful and attentive. Definitely made me feel like they cared about their job and how I was feeling throughout my whole experience. Will definitely go back if I need the same procedure done.

No matter which Doctor you see there you will receive prompt professional care. No long waits after…read moreyour scheduled appointment times. And unusual in these days, they actually listen and respond to your concerns. They have many ways to adjust your hearing experience, if you let them know your concerns they can improve what you have. They carry many different brands of aids at many different price points so you may choose one that fits you needs and budget. I experience that most wearers who complain about the performance of their aids picked the cheapest brand that really didn't fit their needs. You depend on these every day, buy one that's the best for your situation!! Dr, Pollard and Dr. Winslow are the best!

you will not find a better hearing health provider. Family owned and operated by people who truly…read morecare.

I got my first hearing aids ever here in Dec. 2019. What a life changer! Keith diagnosed my loss…read moreand tailored the devices to my hearing problem. They offer several brands of aids and are on top of the latest technology and research, not being locked in on one particular brand. The staff are very knowledgeable, pleasant and interested on helping. There is never a rushed feeling. Now I don't keep asking people to repeat things, tv is at lower volume and I am better able to follow conversations. I believe that using this professional company has been vital for my successful treatment which is why I keep going back for check ups and "tune ups".

If you are looking for a place to get a good hearing test or hearing aids, look no further! The…read moreowners Courtney and Brett are absolutely PHENOMENAL in every aspect! They are patient, kind, and truly care about their customers! They were recommended to me through my coworkers after I had been searching for a good place to go get my hearing tested when I realized it had been declining for some time. Everywhere I called had a massive wait time and just didn't seem to care about your situation. I immediately called the Monroe Hearing Aid Center after being referred to them. I left a voicemail, but Brett called me back within just minutes and they had me in the very next day for a test. When they gave me my diagnosis, they began fitting me with hearing aids right away and were so patient with me and my sensitive super tiny ears! They were sure to keep my budget in mind and never once tried to pressure me into anything more expensive or anything I didn't need! I am fairly young to be getting hearing aids at only 33yo, and was so afraid of being judged for that, but not once did either of them make me feel anything but appreciated. They were both just fantastic and have mine and my family's business for life! My dad literally went right after I told him about the quality service Brett and Courtney provided and was beyond happy with them as well! Thank you both for being so amazing!

From the owner: Free Hearing Testing / Hearing Aid Demo / Lifetime Service & In-House Repairs / Voted Best of GA /…read more At Monroe Hearing Aid Center, we blend cutting-edge technology with personalized care to deliver exceptional hearing solutions. Our commitment to free hearing tests, consultations, and lifetime service ensures you receive not just a product, but a lasting partnership. Voted Best in GA two years in a row, we offer top-rated hearing aids, flexible financing, and a unique focus on tailored, ongoing support. Experience unparalleled expertise and a compassionate approach to your hearing health with us.

Called to say I was running late. They said they could not see me and rescheduled me. I then showed…read moreup over 30 minutes early to new appointment and they are over 20 minutes past appointment time. Find that to be hypocritical and their time and schedule is only important and not valuing patients time the same. I left the appointment. Lady receptionist was nice. Saw the doctor walking around laughing and joking too. Could have at least given me an update that she was running behind but instead walked past me several times didn't say anything.

Phonak test drive is in the books, new ears (phonak water proof) in place…read more Dr Tardy is a delight to work with, no surprises and "politely precise" in her communication and delivery. Looking forward to a +3 year program with her and these new Phonaks

Dr. Wynans is the best. Really takes the time to get the hearing aid and adjustments you need.read more

My family and I have received impeccable service from Dr. Maria Wynens, and will continue to seek…read moreout her care. Over the course of a thorough initial hearing evaluation and several follow-up appointments to fit and trouble-shoot hearing aids, Dr. Wynens has listened carefully, explained and reiterated important and helpful information, and addressed our many concerns--all while fielding English-as-a-second-language and hearing difficulties. Setting up appointments is simple, and Dr. Wynens is easy to reach via text for any questions or concerns. She is professional, upbeat, nice, and genuinely caring. Office location is easy to navigate, with a clean and easily accessible space. In all, I cannot be more pleased with Dr. Wynens and her care; she is highly, highly recommended.

sucks so bad. have an allergy shot appointment to get my next seri of shots. I have been on these…read moreshots for a year now and every time it takes way longer than it should. today, after waiting 45 minutes past my appointment time they tell me they are trying to approve my coverage... I paid $500 out of pocket for this last year and was told it was covered foe the entire time. they decided they needed to check with my insurance after my appointment time. causing me to be late to work. these people have been a nightmare since day one. I would recommend going anywhere else!

Was on the phone on hold for over 20 minutes and still didnt get to talk to anyone to schedule an…read moreappt.

Wow - absolutely blown away with the customer service when we visited. My dad needed…read morenew tips for his hearing aids after moving here from Florida and was very concerned that he couldn't get them up here. They got him exactly what he needed and will be coming back to get a hearing aid test and adjustment soon.

my experience with these wonderful people over the last three years has been nothing less than…read moreEXCELLENT, PROFESSSIONAL and FUN. I have always been treated with great care and respect. Extremely knowledgable and up to date on all their products and ready to share this knowledge so i may get the most and best out of my hearing aids. They have changed, improved my life. i am forever THANKFUL. PS: My wife likes it too.

Very friendly staff. Very thorough exam. Also thorough explanation of results and follow up neededread more

Dr. Hannah Jones did a great job assessing my 85-year old Moms hearing. She was very professional,…read morepatient, compassionate and kind.