I would recommend this company for all your appliance needs. They happen to be the company my home…read morewarranty goes through which thrilled me because I used them when I lived in Janesville and really was impressed with them. The owner and his helpers are always prompt , efficient, and friendly . I cannot say enough how happy I have been with the many calls they have had to make at my place for repairs to my refrigerator, microwave, washer / dryer, etc. They always get the job done well , and even without the home warranty , I recall how fair , honest and reasonable they were. You cannot go wrong hiring this company for your repair needs .

D&P has been to my house twice in the last year, both times contracted through my home warranty…read more They came last summer to fix my refrigerator that was constantly leaking water onto my hardwood floor, and last week for my dishwasher that was making a strange noise. Both times they scheduled a next day appointment and arrived promptly at the agreed upon time. I really appreciated that they gave me an actual appointment time rather than a window of several hours like you get with a lot of places. Both visits were quick and efficient, the problems were diagnosed and parts were replaced in no time. Both gentlemen are very polite and knowledgeable. They were even able to give me some tips to keep my other appliances running properly. I met this company through nymy home warranty but you bet I'll be calling them whenever I need appliance help!

Al is a good dude. I'm just not sure I understood his billing! I don't have the bill in front of…read moreme, but if I recall, there was some sort of " technology " fee!

Al arrived on time and diagnosed the problem with my washer quickly…read more He made adjustments that restored the washer's function, stating that he did not want to install a part that might not be needed if his repair would do the trick. When it became clear a part would be needed, Al returned within one business day. He did not charge a second service call fee for the second trip. His fees for technical services were very modest for both trips. My experience with Al proved him to be sincere, capable, ethical and responsible. Al is now my go to appliance repairman.

Tom misquoted work I hired him to do. He gave me a quote, showed up for the job, realized he didnt…read morepay enough attention (he overlooked my basement ceiling being drywalled ) He started the job but decided after cutting three vents holes in my floors that he didn't want to finish the job he misquoted. Than he sent Elizabeth his admin person to do his lying for him. They now demand i remove the entire ceiling and verify there is no mold or asbestos before they will return. We discussed the condition of the basement, specifically that there is soke mold and likely asbestos wrapped pipes. The morning he arrived to do the job he immediatelyadmitted he screwed up. He assured me he would do the work anyways as it was his mistake. Now he won't respond to messages sent directly to him, and Elisabeth is like dealing with a child who will not admit they are wrong. Despite the very good reviews, it has been a nightmare trying to get this company to follow through with what they said they would do. I strongly recommend you look elsewhere for your work.

Tom Yodor maintains the HVAC equipment in my home. He does a terrific job, and is very…read moreinformative so that I can plan work in the future. This past Monday he installed a new Honeywell T10 Lyric thermostat. He tied this in to my existing bypass humidifier to automatically control it to minimize window sweating in the summer. The new controls required a new wire to tie the thermostat to the humidifier. Tom efficiently ran the wire from the main floor to the basement. The T10 can also control via remote sensors to assure adequate heating and cooling. I am very happy with the thermostat, and how the system operates!

Very patient, and effective, good value for keeping my old fridge running. Fixed the ice maker,…read moreremove, replaced.

The control panel in our LG stove went out. We called & explained the problem to Ryan, found the…read moreserial number and within a few days he had ordered the part and installed it. Very efficient and friendly-highly recommend!

I had two furnaces installed roughly 15 years ago. They worked fine. The price was reasonable. I…read morecalled them back recently And they didn't show much interest. I got no consideration as a former customer for repeat business. I guess my heat exchanger hadn't been registered Or something to that effect. If it wasn't registered at the time This stated warranty will not be honored. I thought my contractor let me down I thought they should have seen to it instead of expecting me to do it. Putting a new furnaces is a highly distracted Consumer experience And with the amount of money involved the contractor should be taking this responsibility. I tried to give him more business but I was just treated like they treat everybody else so I had to go to a different contractor. It's hard to get good info but people should check BBB and check datcp State of Wisconsin consumer protection. That's about all you can do because just about everybody's out to screw you one way or the other. You know unless you know somebody personally.

We called Rock Valley for an estimate to replace mom's furnace. They were on time, actually did…read moresome troubleshooting, and got the response to us. It included best, better, and good options. Highly recommend.

I have had 3 good visits from this company over the last year and a half. Last night Matt the owner…read morecame out and diagnosed an issue that was causing our heat to shut off on the coldest day of the year. I thought there was no way I would get anyone out on a holiday and freezing cold day. He made it out late In the afternoon and called me and told me me that he was not going to charge me because he thought maybe they could have caught the issue at our yearly check. He was so incredibly professional, and above and beyond helpful and kind. I went from starting the day feeling like we might have big issues on worst possible day, to having the most pleasant call confirming it was fixed at no charge and they appreciate our ongoing business. A truly great business and owner !

These 2 guys are the best! They're honest, they save u money every where that they can, but still…read moregive you better service than I've ever seen with any other business, PERIOD!! You will not be disappointed in any way with Matt & Mitch. They're honestly too good to be true! I can't believe that I'm this excited over hearing & A/C, but that is what a breath of fresh air these two are when you're going thru something not pleasant, like replacing your furnace!

Jim came out to my house to fix a mistake that the roofers made with my dryer duct and he also took…read morethe time to make sure the rest of my hvac connections were done properly in my attic. I have had Al Beyers at my house a few times now and they are always professional and do great work. Wouldn't choose anyone else to come out and fix or install your HVAC needs.

Total waste of time and money. Tried to sell me a new system and did not fix my problem at all…read more Told me other team would have to come out to fix my problem, yet charged me for his call out and me having to listen to the sales pitch. Worthless effort.

Foremost removed old lighting in our condo and installed LED canned lights. Everything went…read moresmoothly, the lights look great, the installer was polite and professional, it could not have been a better experience.

I encountered one of their vehicles leaving home depot, the driver cut me off without stopping…read morewaived a finger at me when inhinked and did a hard brake check nearly causing an accident. Contacted the owner Phil who was generally responsive to correct the drivers attitude, but the drivers care and professionalism is severely questionable on how he would care for the work he would be doing. I gad dash video, but was not able to retrieve it to share.