Thanks so much to OHA HVAC Plumbing Chimney & Fireplaces for their very prompt and courteous…read morecustomer service. A special thanks to OHA tech, Matt Thomas who fixed our ailing HVAC system quicky and even replaced the filters for us! Matt was professional and personable. Thanks again.

It has been about 45 days since we replaced our central AC/Furnace. We could not be happier with…read morethe unit and the professionals who installed it and then came back to make an adjustment that couldn't be performed during installation due to a faulty part (they needed to wait on a replacement part). The whole experience; from initial contact, sizing and sales, through installation, and county inspection; was flawless. We got a great system, and we feel we received stellar workmanship for a fair price. We also had competitive quotes from two other, reputable, local companies, but felt most comfortable with OHA.

Jose did a fantastic job helping us with what we thought might be a plumbing issue. He was…read moreprofessional, knowledgeable, and took the time to thoroughly assess the situation rather than simply addressing the immediate concern. What really stood out was how helpful Jose was in explaining what he found and providing practical preventative maintenance recommendations to help us avoid potential problems down the road. He was patient, honest, and clearly took pride in doing the job right. We truly appreciate Jose's time, expertise, and willingness to go above and beyond. He provided excellent service, and we would absolutely recommend him to anyone needing plumbing assistance!

Michael & Son must have plenty of customers because they certainly don't seem concerned about…read morekeeping them. I filed a complaint over a year ago after they installed an attic fan, and I never received so much as a response. That experience should have been a warning. On the day of the scheduled installation, I was notified they were running late. Because I had another commitment, I had to cancel, and we agreed to reschedule for Saturday. When Saturday arrived, the technician told me he wasn't there to install the unit--he was there to collect a fee that, according to my contract, wasn't due until the installation was completed. That made no sense. I declined to pay early and sent him on his way. Fast forward to this week: after calling on Monday because my air conditioner wasn't working, I had to wait four days for service despite being a membership customer. When they finally arrived, I was charged $350 to replace a part that costs about $21. I was then told I had received several "huge discounts" because I'm supposedly a loyal customer. It certainly didn't feel that way. To be fair, every technician I've dealt with has been courteous, professional, and knowledgeable. My issue isn't with the field technicians--it's with the way the company is managed. The office staff has consistently been unresponsive, dismissive, and unwilling to address legitimate customer concerns. Promises are made but not kept, complaints go unanswered, and customer service appears to be an afterthought. I cannot recommend Michael & Son based on my experiences. There are plenty of HVAC companies that value their customers. Michael & Son either has no idea what's happening with its customer service, or it has decided that maximizing profit is more important than earning long-term customer loyalty. Either way, customers deserve better.

They started on time, finished on time and in a timely fashion fully maintained our new Generac…read morewhole house generator system. And they set up a five year maintenance plan which keeps our generator in a fully operational condition. Thank you IES, LLC.

Just got my whole house Generac install completed by Inspired Electrical Solutions-I cannot say…read moreenough compliments about their professionalism, service, and dedication to excellence. They kept me in the loop throughout the preparation and installation and inspection by the County. They walked me through all the normal and emergency procedures with the generator so that I have complete confidence in operating and monitoring the generator. They even did all the coordination with the propane company to complete the whole installation!

Very nice and professional. I needed and inspection after a power spike entered the house through…read morethe cable and fried some appliances. We were worried if it was safe. Luckily everything was fine. We learned some things like your electric system needs maintenance. Our panel is 40 years old and needs to be brought up to code.

My husband, Rick, called yesterday late afternoon, scheduled an appointment for today!! WOW!…read moreJake, who is super and professional, arrived on time. He found our problem and fixed it. I was expecting a high bill and was very surprised. Happy to pay this bill! If you are looking for a company that is helpful, courteous and professional - this is the best we have found! I thank them very much!

Beyond glad I switched HVAC companies. Luna is so great and easy to work with. Everyone I spoke…read morewith was so professional and helpful and made sure I understood everything along the way. My service was prompt and they even followed up with me to make sure everything was still working as it should.

Alex Lara with Luna was fantastic from beginning to end. He was prompt with his responses,…read moreprofessional and honest. We had both of our HVAC's go down over the 4th holiday weekend. He was already communicating with me on Sunday, here Monday morning, and had the team here early Tuesday morning to install both systems. He did a thorough assessment of our needs and gave us 4 separate options to choose from. During the installation process, my dogs escaped through an open gate...(my fault). Alex drove around the neighborhoods near my house for over an hour to help me look for them. We did find them, but that was above and beyond! The team that installed was professional, efficient and courteous. They took great care by laying down tarps over my floors and cleaned up after themselves.

I had an awesome experience working for, Craig Hanneman I must say he cares about his employees,…read moreand his customers, he never cuts corners. Treats customers like family. He is also someone who's not afraid to work out in the field next to his techs.

Extremely knowledgeable team and quality of work is top notch. Customer service is the best I've…read moreever dealt with in any trade. If you want the work to be done correctly call them first, highly recommend.

HIRE THIS COMPANY!!!…read more SUPPORT LOCAL!! If you're looking for an exceptional, reliable service, hire Cody (Chimney Sweep). His work ethic and attention to detail are nothing short of extraordinary. He constantly goes above and beyond the job he was hired for. A few months ago, I noticed one of my gutter covers on the ground, so Cody took it upon himself to check my entire gutter system and make sure every single cover was securely screwed down--something that wasn't even on his schedule for the day. To top it off, he encountered a active wasp nest while working on the roof. Despite almost getting stung--and being severely allergic--nearly lost his balance on the roof, he stayed calm and sprayed the swarm to make sure the area was safe. He certainly didn't have to take care of a wasp nest, but that's just the kind of dedicated business owner he is. Cody is extraordinarily communicative, thoroughly professional, and truly cares about his customers. I cannot recommend him and his company highly enough!

For the entire time I have been in Stafford, I have used their service. The Chimney Sweep is…read moretimely, professional and gets the job done with respect to your home in the process. Given that they provide a variety of services for the home, it is hard not to just have them as a go to for your needs.

Alejandro Solano was very respectful and professional. He knows what he is doing and what he…read morerecommends. The final result exceeded my expectations. The service was main water line repar.

THEY RIPPED ME OFF!!!…read more I had a toilet that needed to be lifted up and resealed and then just bolted back down. Very quick and straightforward job. It should've been a red flag right away that the front desk person who answers the phone said "I have no access to pricing"; like it would really be impossible for her to have some kind of quick price list next to her phone to give me a ballpark of what I could expect it to cost? She would not tell me anything about pricing and said someone had to come out, but that "there is no charge for an in-home inspection." Of course no one's expecting an exact, to-the-penny quote over the phone, especially without even seeing it, because everyone's situation is different. But she wouldn't even give me a price range of what to expect. These people have done a job for me before and I was happy with the price and everything like that, ...but I think they're using variable pricing and sizing you up by sending someone into your house first to feel you out on what you can probably afford and then they present you with "fixed" price options off of a tablet anyway. Well, I've got to ask. If the option prices are fixed on a tablet, why can't the person answering the phone give somebody a price range??? Anyway, the guy came out and told me it was going to be $520 to unbolt the toilet, lift it up, reseal, and then bolt it back down. He was literally not even in there for 22 minutes. This tactic is designed to make you feel pressured and under the gun to just go ahead with it because now you've got someone standing in your house waiting for an answer. If the lady had told me over the phone that it was going to be over $500, I probably would've said "Thank you for your time. I'm going to call around and get some more prices." They knew that once they had someone in the house and ready to do the job, you're probably going to go forward with it because the next company might say "yeah I'll do $400 and I'll see you in three weeks" I talked to some friends later who had similar work done recently and they said "You paid how much????!! The standard for that job in this area is about $350. You got had." I'm never going to use Smooth Plumbing again, I strongly recommend you don't either.