Customer service is non-existent with this company. The customer is NEVER right, just the owner…read more.. Kitchen Tune-up North has been a disaster to work with. The owner, Matt Skellan is not to be trusted, he does not honor the contract his salesman sold. Over a period of 2 months after the job was "completed" I got a call from Matt, he decided he would resolve the problem in the next week but has never called back or sent anyone to fix it. Contract was written "all hardware added/replaced" Owner said "hinges are not hardware" Find another contractor!

Service requested then they canceled. I would give zero rating. We needed help with existing…read morecustom "Amish style" ... original design and install (total kitchen over $115K in 2012 was great... beautiful. Main issue now is fairly common for kitchens with custom cabinets ... a few of the cabinet doors and drawers need adjusting and hinges / sliders adjusted and/or replaced. I will pay whatever for good service ... just fix the _____ problem. Their name "Kitchen Tune-Up" ... on their home page and Yelp posting say they do "CABINET REPAIRS." Good luck with that. I made initial appointment they canceled saying they don't do the basic repairs we were talking about. What's the definition of "tune up"? Do not recommend, avoid.

least favorite supply house in Columbus. Careless and slow. Some of the people here are genuine and…read morecare, but others could care less. I've had to return on several occasions for different parts/materials because of things being missing and or broken. The worst part is I am met with a laugh when something is wrong with what I've gotten. Highly disappointed as always when I leave here. Even if it adds an extra 20 minutes to your drive, go somewhere else.

The staff here are very rude. In a business where your clients will be spending a lot of money it…read moregoes a long way to have kindness. Especially in early phases where people are pricing things and even want to look and see what the store has to offer. Being so rude so early on is a sure way to guarantee that people will walk away and not come back.

Discounts, selections and great customer service…read more For a kitchen upgrade we decided to add an 84" tall appliance garage with roll out shelves for all those cumbersome countertop accessories. Matching 17y/o cabinets was beyond easy. Custom cabinet maker or re-face everything to match. Oh No! Staff member took our phone call and found what we were looking for in a cheaper option. Still ALL WOOD! Not that particle board stuff they do not carry. We went in 2 days later and immediately shown to 3 in stock. She cut open boxes until she found one without any imperfections. Paid for it. Offered a military discount. Now we have 3 weeks for the contractor to pick it up. Ordered the roll out shelves. It's going to be a fine appliance garage. If you don't at least walk through the store to see the savings they offer, you will be doing yourself a disservice. #UpCloseSavor XP

Bargain Outlet is the jam, y'all. I just picked up 72" worth of base cabinets, 60 sq ft of ceramic…read moretile, a 9' countertop, fiberboard, grout, and some other necessities to remodel my kitchen for under $300. (Most of) the breakdown: - restock laminate countertop: $30.00 - 36" base cabinet: $62 - 24" base cabinet $50 - 12" base cabinet $25 - 13" X 13" (approx) ceramic tile: $14 and change X 5 - random necessities made up the rest It should be noted that the base cabinets are unfinished birch, so I'll have to stain them at some point. Got pretty much everything but the kitchen sink, which I'm going to reuse from my old setup. I'll be back here when I have to do the kitchen on the other side. When I can afford it, rather. At these prices, that shouldn't be too too long.

Exquisite selection and impeccable service. I highly recommend…read more Duane Kenton Jeffers Design Consultant/Clearview Design Services, Ltd Columbus, Oh

Aside from having the most beautiful and sophisticated selection of tile in Columbus, Jan has…read moreimpeccable taste and will make suggestions that are on trend, and on target for your project. He has helped me with two kitchens and I can not say enough great things. Classico is fantastico!!

I stop in here from time to time. They have a great selection for such a small shop, and I had…read morebeen keeping my eye on a wok here. It's the only place I've found that has real, plain woks. I searched all over town and just found cheap non-stick ones. So, back to the North Market. Prices are a bit high, but decent for a boutique store. Browse and see some cool stuff, or come in for oddball supplies. Who doesn't like a kitchen store?

North Market Cook Ware carries really high quality brands of everything you'll need to do up a…read morekiller dinner. It's a great location, because you can shop around for meat, produce, and bread, then hit this shop for any tools you might need. It carries similar things to the Cookware Sorcerer, but the Sorcerer has more high end niche items, whereas North Market Cook Ware carries a higher volume of items that are useful day to day.

Do not order from Bed Bath and Beyond. There customer service team will not even listen to you. I…read morethink they are robots. Go thru your credit card company for refunds because Bed Bath will not acknowledge any errors on their part. PLEASE DO NOT SHOP ONLINE WITH THEM NO MATTER THE DISCOUNT...

I ordered a rather expensive item online and canceled it within 24 hours. I have been through three…read moredifferent Bed Bath & Beyond associates trying to get reimbursed. I have never been so harassed bullied and made feel that I have to keep a product that I do not want nor have I still waiting to be reimbursed. I will update whether I have to get an attorney or I get reimbursed. do not buy from Bed Bath & Beyond.

When Sembro completed our kitchen remodel, it looked like a high end magazine ad. We love it…read more Sembro was there every day and worked hard. Instead of the usual complaints from folks about kitchen project completion time, ours was done in a timely manner. The materials were solid quality and the finishes were beautiful. Highly recommend.

We used SemBro to redo our kitchen. Daniel was our project manager and he could not have been more…read morethorough and helpful. They planned out the entire project on a calendar and met all the deadlines. In particular, Sasha was our favorite. My wife and plan on upgrading our master bath in a few years, and we will WITHOUT A DOUBT use SemBro again.

I'll start off by saying the guy that came to do measurements was cool. The installers were fine…read more Didn't talk much. They did a good job. But skipped the final step of calking my sink back in. Even tho it was clearly on the checklist of things they were supposed to do. So I had to go out and buy some and do it myself after they left at like 7pm. That sucked. But my biggest complaint was that the communication from the office staff and my so called project manager (Chianne) was terrible! One part was my fault. I got an email about the measurement scheduling, but I didn't actually open it because it looks like spam. It doesn't say the company name or a subject. Just the name of the project manager. So if you don't know that persons name, it looks like spam. But I owned that. After that mix up I was told I would be scheduled for Friday of that week but I would get a call on Thursday to give me a 2 hour window. I never got a call. A driver called me on Friday saying he was on his way. But I wasn't prepared for that and had to turn him away. So I call and talked to a different person about how I never got a phone call with a time. This person said my project manager told her that she called me and I didn't answer. THAT IS COMPLETELY FALSE. Your business model literally says honesty in it and you have managers lying about your customers. When I told this new manager she never called me she literally said, I knew I shouldn't have trusted her! So that's crazy! Finally got scheduled for Monday now. At 8 am on my day off. The measurement guy comes. He does his thing and he also tells me that the manager lied about calling me! Finally at the end tells me I'll hear something about an install date by Friday or at the latest in a week on Monday. By Wednesday I still heard nothing! So I called AGAIN! They said materials were in but they would call me tomorrow for scheduling. They didn't! Surprise! Finally got a date scheduled and held my breath that they would actually show up. They did. And I'm so glad, because now I can be done with this company forever! If I could have gotten out of this a month ago, I would have. But when you order with Home Depot you're stuck. Home Depot told me when I ordered that I was looking at a 3 week install. IT TOOK 2 MONTHS! Also I Called out Chianne on lying about me and not doing her job and there was no apology. Asked to be transferred to her boss. Left him a message. He never called me back, SURPRISE! So no accountability on their part at all. Awful. Just awful experience. Do not use these people!

They did a great job with delivery and installation. The countertop (quartz) had one seem and if I…read moredidn't know where it was, I would never find it. Very courteous and cleaned up at the end. They gave us a checklist of things to be ready for at installation when they came to measure. They made sure all the items were covered at installation. Kody & Ray were our installers.