They always call to let you when they will service your home. Techs are professional and Absolutly know what is necessary to solve your pest problem. We have been using services for more two years and the have complete eradicated our mouse problem. read more

Worst company I have ever seen. They were contracted by my condo association for a severe flea issue. 2 different techs came out but I am sure there was no chemical in their tanks. I have been severely bitten and allergic to the fleas which sent me to the hospital x. I called them back and they wanted pictures of the bites, I sent them. Next morning I got an email they all left and looked at my pics and they don't believe these are fleas or insect bites, see a MD which I have! His office notified them yes indeed these are bites and not a word from Accurate. They also told me I didn't have to throw out my furniture as their stuff will kill them. Well I turned over my mattress and it was a scene out of a horror movie, everywhere u looked both dead and very much alive! Took the cover off second bed and so many live ones it looked like someone Dumped coffee grounds all over. This is the worst company I have ever seen and will be posting on Google Yelp Angies's wherever I can so no one suffers as I am. read more

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Used over 4 times over the years. Most recently, 7/18/25-hornets. Telephone/scheduler was excellent and Mike responded within a couple hours. Very informative, polite and efficient. The Best. Reasonable. ***** read more

steve showed up on time,looked @ what was dealing with. told me everything he was going to do and told me about the 2 week follow up his partner sprayed the outside he took care of the inside very happy read more

We have been customers for several years and this company came highly recommended by someone we knew. At first, they were great - scheduling was easy and they completed the services as requested, but over the last year the quality of their communications and scheduling has been underwhelming. 1. They never seem to be able to properly schedule us for outdoor treatment in the spring or for the max allotment of outdoor treatments outlined in our contract - we are usually shorted one a year due to weather related last minute cancellations and their late start to scheduling us every spring. 2. When weather prevents them from completing an outdoor treatment the office staff has stopped proactively rescheduling this for us. Instead, it's our responsibility now to call back and ask to be put back on the schedule to complete the outdoor treatment they couldn't do. They also used to remind us more frequently (and earlier in the spring) when we were coming due for a service and that doesn't happen anymore. 3. The details about our last (rescheduled) outdoor treatment this year were left in a voicemail by Amanda and appear to have been wrong, causing confusion when our technician showed up unexpectedly today. We were supposed to be rescheduled for November 7th per her voicemail on October 30th and no one showed up. Our technician completed the outstanding outdoor treatment today, but no one from the office bothered to tell us what happened with our November 7th no show appointment and whether we were being rescheduled again. I had to explain what happened to our technician when he arrived and know it isn't his fault, but the scheduling staff don't seem to care about customer satisfaction anymore. The only positive I can say about our recent experience with Accurate Pest is their tech Lou has been fantastic- the other guys who have shown up over the years have been ok, some have been overly loud and chatty, some have tried to point out other perceived "issues" with our home unrelated to pest control, some have let themselves into our backyard without telling us they were here when our dogs were outside, but Lou is really pleasant, efficient, and so easy to work with. He always calls in advance and gives us enough time to let our dogs out for a bathroom break before the outdoor treatment starts. Today he gave me a few minutes despite the confusion to get them settled and was totally understanding. We always try to schedule the work with him when possible. We will be shopping around when our contract is over next year and wouldn't recommend this company based heavily on our experience with their office staff over the past year and how difficult it's become to have outdoor treatments completed between weather issues and their scheduling/communication challenges. read more

I needed Accurate to come and do the outside of my house. During the pandemic we wont allow anyone inside our house.I am on a contract. They sent me a bill for the full amount. I called and said eith they reduce the bill or wait for payment until the inside is done. The woman nastily told me that since i didn't do 4 treatments last year she wont do either. I have been with this company over a decade. Told them im done. I asked for the price for outside and theysaid $60. The total for in and out was $79. Ridiculous. I asked for the owner to call...he ever did. That's where story might end but today I got notified from my credit card that they tried to put through a $79 charge. It was declined because it was an expired card. I NEVER gave them permission to have my card on file. In fact, every time I had service I called in the payment information. They were not supposed to keep it. I called a friend who is a lawyer and she said this is not legal. I then called them and told them...the woman said 'OK we will wipe out this bill and cancel you as a client'. I believe the fact that they were doing this with credit cards is why. Their services were fine but this should be a warning to anyone who wants to use them....dont. read more

I had a few holes in my lawn, and I was concerned about them. I knew we had chipmunks, so I thought it was maybe them. Fortunately, the chipmunks were not in the house, but I was concerned that they would eventually get in. After calling two other smaller vendors and getting estimates, they both were trying to get me on expensive subscription plans. I called Accurate Pest Control (Accurate Pest Management), who sent Mark. Mark was a pleasant person to talk to and a professional. He listened to what I had to say about the situation, and then he did his examination on my property. He was very knowledgeable about pest control, and identified that we had rats in addition to chipmunks on the property. He told me the chipmunks are not interested in getting into the house, but the rats would be interested. He noted that some of the holes had dirt piled up next to them, and only rats do that. Mark said that he prefers to start with less drastic measures first, which is to use bait boxes. I had to buy the bait boxes, but I would own them. The other two vendors only allowed me to lease the boxes. He explained to me the bait he was putting into the boxes, and also educated me on basic rodent behavior. He also set expectations that while we hope for a "one and done" situation, there are likely rodents in the surrounding areas also coming to my property for food, so it may take some time to get the problem eliminated or greatly mitigated. He recommended that I get on a maintenance program on a monthly basis to start. After subsequent visits, if the pest problem has been eliminated, I can stop the program or wait longer for the next visit. Although it is a maintenance program, I am only charged for the visit itself. The other vendors' subscription model would result in me paying even if the service was not actively being used. I have had 3 visits so far, and I see almost no chipmunks and I don't see any new rat holes. The bait is still being consumed, but at a slower rate, so the situation is getting under control. For the third visit, Accurate sent Stephen over as Mark was on vacation. He was also a pleasant person and had actually talked to Mark beforehand to understand the situation on my property. With a lot of these contracting businesses, the person who comes to visit you can make the difference between getting the business or not. In my case, Accurate sent two good technicians who listen to the customer, have a pleasant demeanor, and are knowledgeable in their field. read more

I called Accurate for an estimate to treat a suspected flea or bed bug problem. The technician, Kyle, came out and spent about 45 minutes inspecting the house with me (he wore a mask, gloves, and booties). He was very knowledgeable and thorough and after the inspection, which did not turn up evidence of either pest, he gave me glue traps (free of charge) and said to call them if I found or noticed anything else suspicious. He did not recommend treatment at this time since he wasn't convinced we had a problem (which concurred with my research and observations). I appreciate the honestly. read more

Hired them to get rid of moles and voles in my yard. Paid $800.00 and still have moles and voles. Pointed out the trails last month and this month. Damien said oh they will be asleep in 2 weeks instead of trying to get rid of them now. They put out trap boxes that only slugs were eating the bait. Told Damien not to load the boxes this month and he did anyway and charged us. Received call from office asking for payment. I advised I would pay for last month which is paid, but not for this month. Received letter they were turning us over to collections because their employee didn't do as we advised. Heads up they keep your Charge Card information on file not secure. Will not do business with them again. read more

Had an estimate to remove bees nests in attic vents. The technician came to do the service call gave me an attitude upon arrival and said that they couldn't do it because needed more men, equipment etc. and that I should have told them about the slope on my roof ahead of time. I said I got an estimate and should have had everything worked out ahead of time. Then he called their office and apparently made things up about me. The woman who I called to complain about the service call believed the technician over me and I said I would go with another company who would give accurate estimates. If the roof was too steep they should have politely declined when the person came to do the estimate. I wound up missing half an afternoon of work. Thanks. read more

I've been very happy with Accurate. For one, their services have worked! We see a definite decrease in bug (spider!!) activity, which let's be real is the number one priority... But in fact, all of the technicians have been very friendly, professional, and knowledgeable. We haven't used them yet for rodent control, and the one guy offered to remove multiple dead mice from the basement..thanks! The office staff is helpful and friendly as well. If you have a plan with them, they will call when you're up for your next visit. They come during the time window that is scheduled, and visits are quick and not disruptive. The only reason I gave 4 stars rather than 5 is I find them kind of pricey. Would recommend. read more