We encountered significant challenges during the subsequent phases of the project. Communication…read moreregarding next steps and scheduling was inconsistent, and I frequently had to reach out for updates. This lack of proactive communication often made us feel like an inconvenience. Our primary issue involved the replacement of a damaged cabinet and two countertops. Because we were functioning at subpar levels, I requested that one section of the cabinetry and countertop be reinstalled early so we could operate as a business. I was informed this would require an additional fee, which I accepted but did not understand why I needed to be charged extra when the work was necessary anyway and would benefit me, the customer, to do this. Unfortunately, the replacement countertop was measured incorrectly and arrived a foot short, causing further delays. Later, after being told for weeks that a replacement cabinet was being built, the installer arrived on the scheduled date without the cabinet. This left us without a sink or our ice machine, which is critical for post-operative patient pain control. We were forced to purchase ice from stores for a week and a half while waiting for the cabinet to actually be built. While the final installation on April 10 was completed quickly, the overall process took from January 2 until today, April 13. Currently, the handles are not yet installed, there are already chips in the new countertop, and two drawers do not close properly due to the placement of the ice machine lines. I realize that with things like this, plans change and orders don't go as planned, which I was willing to accept. However, the lack of communication and unwillingness to communicate was very disappointing. I felt dismissed until I became stern and aggressive, which is not how I want to be at all. I also wanted to point out that we paid in full on 2/17/26. Since we paid in full, we hoped things would move as quickly as possible, but that was not the case. I will not post a bad review or anything of that nature but I feel it is important to address these issues because the next customer may not handle them as I am. I believe in giving businesses the opportunity to grow and learn from these experiences and I hope that happens here.

Sierra Restoration was a great company to work with. Timely, efficient, friendly, and experts are…read moresome adjectives that I would use to describe them. Gavin was especially great on the job. He showed up on time, worked hard, communicated clearly, and was thorough. He seemed very knowledgeable.

ARS is a corporation based out of Logan Utah. They totaled my home and turned a small fire with…read moreminimal damage into a total disaster by leaving my home without a roof for months and uncovered in the winter. DO NOT do business with this company! In addition they fraudulently charged for many line items that they DID NOT DO!

We've had ARS out on three occasions. Twice in our home, which insurance covered, and once in a…read morerental. In every occasion they were really quick to respond and get out, and are fantastic at preventing more damage from being done and the clean-up phase. Their staff we encountered have always been very professional and courteous and helpful. They are really used to dealing with insurance companies, and they sub out the repair work (maybe where other reviews come in). I did notice that if you are letting them liaise with the insurance company, the price is a little ambiguous... and pricy. However, all you are paying in that case is your deductible, so let them do what they are good at and going to do. The contracted work in our case was pretty simple, and the sub-contractors were good (however, a lot slower to get out). However, in our rental we learned after the fact that our "flood insurance" didn't cover flooding (we no longer use that insurance company). The second I told ARS staff that I was paying for everything out of pocket, they were extremely helpful in being creative and efficient on costs. They allowed me to do some of the work I could on my own to keep costs down, and they did all the heavy lift on the clean up. I really appreciated how accomodating they were to help me save some money. Moreover, when it came time to billing, they called and offered to discount the price even further, which was hugely appreciated. I am speculating here based on the other reviews (not experience), but I suspect you can have a really good experience with ARS if you're insurance is covering everything, and they use good subs. However, Logan is a really hard place to get subs and contractors to show up period... so understand what of this is ARS, and what is the downside of the Logan construction sector. They do try and offer a "one-stop, they take care of it all" service. For some jobs, this may not be the best way to go. If you are used to working with contractors, and don't mind doing some of the leg work in organizing some of the replacement/repair, I suspect ARS would work with you. If you just need emergency clean up, demo and removal, I don't think you could ask for anything more. ARS is not the type of business you want to have to hire again (they're in the emergency business). But, I suspect I will be in that situation again, and I will call them again. I would definitely recommend them.

Homer Roofing did an excellent job with our roof replacement. Devin did an excellent job with the…read moreinspection and estimate. Scheduling was timely and the crew were fast and efficient. The job was done in 2 days. The post job clean up was very good.

I worked with Devin from Homer roofing and it was the best experience I have had with any type of…read morecontractor. Timely, professional, honest people. Devin is great to work with in business and a very pleasant person to talk to in general. I absolutely will recommend Homer roofing to anyone needing work on their roof!!

The staff here are really nice and caring. Ed and Jenni especially. They always go the extra mile…read moreto make sure things are running smoothly for you. Also, best deals to buy cleaning solution :).

I am located in Arlington, VA--I used Classic Chem-Dry III. I am posting on the parent site because…read morethe service was not handled appropriately by either party. The carpet cleaner and I communicated he would arrive at 8am on June 22, 2017. I am a high school teacher; this allowed for me to get to work on time because I would be his first client of the day. He texted me the morning of, saying he would arrive at 9am instead. He did not arrive until 9:30am. I had to delay going to work by a considerable amount. Immediately, he pressured me to go with a deal $300 more than he originally quoted me for the previous day. I told him no, that I wanted a normal carpet cleaning. He only cleaned for 30 minutes--I paid $250 for this. He picked up furniture and put them on my couch so he could clean the rugs, and never put the furniture back. Afterward, again, he kept pressuring me to go with a higher service, which I did not want. But because I was a single woman alone in my apartment with him, I was uncomfortable and flustered, and did not inspect too closely until after he left. Upon closer inspection, I noticed there was still soil on the carpets which should have been easily removed with a normal carpet cleaning. I also realized there was a white residue ALL over ALL my furniture from the quick cleaning, including a handmade mirror my late grandfather made. I contacted him and asked if he could return to complete the job. He refused and said he would return only if I paid him more. I merely wanted the job I paid for him to do to be done. He then sent me a slew of offensive, unprofessional texts. He even accused me of faking being Deaf. I AM a Deaf person. He wrote: "I thought you were deaf and needed my help that's why I went the extra mile" What extra mile? Is he referring to having to write down what he was saying? Because that IS what you have to do when you have a Deaf customer--that's not going the extra mile. When I called Chem-Dry customer service to address this issue, they said there was nothing they could do, except to try contacting him. They were unable to provide any sort of resolution, and this is unacceptable. I was harassed via text message and given horrible service. I know Chem-Dry operates as a franchise, but the parent company needs to be responsible for the business as a whole. I will tell people to NEVER get a carpet cleaning from Chem-Dry and will happily recommend other businesses.

The team of people who worked on my home after water damage in three areas was amazing. They treat…read moreyour home like it is their home and professionally bring it back to the original. They are honest and understand how the homeowner is taken care of. My washer and dryer were in the garage, and it was taking time to get my flooring sent. I asked the team lead, Jeremiah, if he would hook them back up until it came. He sent someone right out, and no more laundromat for me. I highly recommend this company and thank the team that worked on my house. John Lonzo Mike Brennon Frank Frankie Terri McCulloch

Had a really great experience with Certified Disaster Services. Nobody wants to deal with water or…read moremold issues, but these guys made it as smooth as possible. Super easy to work with, kept me in the loop the whole time, and got everything taken care of quickly. You can tell they know what they're doing. Definitely recommend!

Called these guys to fix some water damage in my ceiling. He did a great job and ii looks good as…read morenew. Thank you!

Troy is the best! I'm about to start chemo and have a mold allergy. We had mold in our bathroom and…read morewanted to find the safest way for mold remediation. Troy was the only one out of 6 bids who knew what he was talking about and has effective and efficient ways to remediate the mold. I highly recommend Mold Busters of Logan! Troy is the best hands down! Thank you, Troy, for making our home safe again! We appreciate you! Now I can start chemo knowing our home is safe from mold. You're the best! :)

We're selling our house and the inspector was concerned that there might be mold in the laundry…read moreroom from a bathroom leak. We had MoldBusters come and treat the home to reassure the buyer. Their process requires no demolition and is completely non-toxic. We were delighted to get a clean mold report. Their treatment comes with a year warranty which is transferable to our buyer! If you live in Logan, Tremonton, Brigham City or Bear Lake I cannot recommend MoldBusters highly enough.

Very professional, efficient, and did an excellent job! I was so impressed with the way they care…read moreabout doing a wonderful job to satisfy their customer. I highly recommend a White Buffalo Window Cleaning!!