This store is a great place to find all kinds of material for any projects that you are working on…read more You have plenty of options! I got the chance to shop around this weekend and I was amazed at how organized and easy it was to find what I needed. The prices were reasonable and customer service was great. Nice store for all your craft needs!

This Jo-Ann moved from their Garners Ferry Road location to a new larger space. The old location…read morehad a much smaller staff but very good service. There was always a coupon in the basket at the e trance that you could use on checkout so I never minded paying full price for the rest of my items. This new store rarely has any coupons and the ones that are there are for future use so you must save them and co e back two weeks or so later to use them (if you remember). The staff at the fabric cutting table are incompetent. They have a number system so you must pull a number and wait your turn. The problem is they don't call the numbers. They just wait on whoever is standing closer. Then when you ask them about it they have an attitude. One lady was having problems cutting the fabric...I needed several yards and it was already taking her over 10 minutes. So I kindly placed my hand on the fabric to hold it down so she could manage it better. She rolled her eyes at me and told me to move my hand because she couldn't continue to cut the fabric with my hand on it. She said that is what she was told in training! However another lady asked me to hold it during another visit. If you are looking for any of the sewing machines found in the sale paper then forget it. The only machines they have are expensive Viking machines priced over $1000. It seems as if Viking has set up shop in the middle of the store. There is one Viking employee there most of the time who is not affiliated with Jo-Ann and sits there and makes embroidery all day. The checkout is ridiculous. One person (sometimes two) while the rest of the staff wander around and talk. A checkout lady even complained to me about a customer who complained about the wait time. She said that if she wanted to buy her items then shed just have to wait like everyone else! Save your money and go to Hobby Lobby on Forest Drive, to the other Joann or to House of Fabrics. This whole store seems like a poorly run Jo-Ann training facility for remedial staff hired by the company owners 5 year old kid or something.

I'm pretty thorough when I do my research and I have looked at many places to do some custom…read moreprinting. We needed a shirt design for our family reunion with 23 shirts. Luckily the front store clerk was really helpful... he whipped something up for us fast. We had the shirts in a couple weeks and the print was beautiful! It was definitely something unique and fun we all loved for our reunion! This place fits the bill and I can't believe the great customer service. Hands down I'll be coming here again! (Thank you Darian!)

Recently used Eat More Tees to print some shirts for my YMCA soccer team. Shirts came out great!…read more Garnet camo! We are the envy of the league. THe company was nice to work with and really made the whole thing easy.

This review is purely about the customer service I received by Jessica since I haven't actually…read morepicked up the shirts yet. It's rare these days to come across an individual who seems to genuinely care about providing a great experience. She was so helpful getting me to make up my mind about what type of shirt to use and when she didn't know the answer to something, she got quick answers from the rest of the staff. I contacted them late Tuesday for a rush order, and they accepted my request and told me shirts would be ready before lunch today! If she is a reflection of the quality of product they provide, then I'm sure I'll be using them often.

I had a logo printed on a vest and they were really helpful in designing it and working with me…read morewith several options and getting my approval for final print plus quick turn around service. Great people at CSP to work with.