Bought 2 used pistols from here a couple years ago....sad to say both ended up being garbageread more

My son and I stopped in there while we were waiting for sandwiches to be made next door. What a…read moreGreat collection of old guns and war memorabilia. They also had newer guns and ammunition. The owner was helpful and seems like a genuinely happy guy. We will stop by again next time we are driving through.

Great people...great job completing repairs. Very knowledgeable on gunsmithing. Precision rifle…read moreexperts and low transfer fees

Russ is the gunsmith at JT Arms. Russ appears to be a good generalist and he did a good, prompt job…read morefor me. I'll be back.

I purchased a Taurus GX4 from Pawn Palace. I went home to check the Taurus website for warranty…read moreinformation. The Taurus website asked me to provide the serial number. I was then informed that the firearm has been on recall since 2023. I now have to ship the gun back to Taurus and wait 3-6 weeks to get my weapon back. I also have to pay the shipping and wait to be reimbursed for that, too. I called Pawn Palace to inform them that they sold me a firearm on recall without informing the buyer. I was told by the owner that, "The gun was used." He then stated that "we sell guns on recall all the time." He then said it was an "optional recall. Just send it back to Taurus." How about Pawn Palace send it back for me? They sold me the defective gun. "Optional Recall"? On a handgun! It's not a weed eater. You REALLY don't want to be walking around with a defective GUN!! People could get hurt. It was easy to find that the gun has been on recall for two years. To sell me the gun without informing me that the gun was on recall is just shady business. The majority of the staff at Pawn Palace are wonderful people. The gentleman that I assume is the owner is not a very nice man. He looks like the father from "The People Under The Stairs". I don't mean that as an insult, it's just the best way I can describe him. I have purchased two firearms at Pawn Palace. I have always redeemed my Pawn tickets. The business has profited from my visits and I am always respectful. The owner seems to detest me. He acts like he's disgusted by me. He looks at me like he'd almost rather throw me out of the store than take my money. I have no idea WHY! I tolerated it because Pawn Palace is the town of Cottonwood. I put up with it long enough. I have to make one more visit to Pawn Palace to retrieve some belongings, but that will be the last time.

I use Pawn Palace exclusively for my transfers. Not only are they efficient and effective, they…read moreare also the best price around for FFL transfers. I have never purchased a firearm directly from them. They have an "ok" selection. I feel like their selection of pawn products far outweighs their firearms selection (as it should be since they are a pawn shop). I usually walk around and check their prices of pawn merchandise while waiting on them to finish my transfer paperwork and for the most part I feel like their prices are decent. But as with all used items; they are only worth what someone is willing to pay, so the prices are subjective and I don't have an opinion on them one way or another. The customer service is always great. The owner and employees are always attentive and when they are not super busy I am always greeted promptly upon entering. It's nice that they have situational awareness of who is in their store since they sell firearms and ammunition. I will continually use them for all of my FFL transfer needs, and in the event that they ever have anything on their shelf that I am interested in, I would not hesitate to purchase it.

This store and all the people who work there are fantastic. Their followup is excellent, and so…read morewilling to help. Outstanding place to shop!!! Thank you

Guns 'are' a personal thing...like 'em, fear 'em, hate 'em,misunderstand them. Had a gun in my hand…read morein1958.. enjoyed, Dad back from the Pacific in WWII, had handled a few. Emphasizing safety and respect. All that to note gun stores fall into the like, dislike, etc stuff. I have probably bought my last firearm [old, one hand knarled up] but Mazy is close,enjoy browsing, good place to exchange info, ahh, no, never been kissed there, wink..but a fine, long lived firearms and paraphernalia resource. If you're overly sensitive and take it personally if not immediately recognized, sigh..now J&G, ahh, won't go there... right, see how it works..i overheard a conversation about a used and valuable gun purchase, so I don't go..things are personal..but Mazy's has always been really decent to my old bones. YMMV . Be safe.

Just happened to come across this place while we were in town. The jeep and humvee with a mounted…read moremachine gun caught our attention. Also, noticed they had an outdoor axe throwing target and decided to go inside. As we stepped inside it wasn't too busy. It was clean, nicely lit and was very organized. The staff was friendly, and knowledgeable. They had a variety of guns, and for kids they had GoatGuns and other items. They had a bathroom for customers which was well kept and clean. I didn't have time to actually go axe throwing or go to the shooting range but plan to next time I'm in town.

Can't say enough good things about this place. Had such a good time. Has a pretty cool look…read moreoutside, draws you in. I'm a total amateur to shooting guns, very little experience but luckily I had a great instructor, Randy, to help me. He was informative, courteous and gave me a great recommendation for which belt-fed to try out. Showed me exactly how to hold each gun safely and comfortably, never treated me like an idiot or anything, he was great. Really chill vibe which helped with having such a good time. I shot a bunch of guns and it was a total blast, especially the big ass belt-fed gun. It's not cheap, but hey either is ammo and upkeep, so I get it. Nice little gift shop as well, got myself a shot glass. I had a great experience and If I ever end up in Williams again, I'd love to bring a friend or family member here.

The best in-person, one on one, gunsmith and dealer you will find. Always able to find what I ask…read morefor at better rates. It's always worth the wait, always recommend

Great service, John is very knowledgeable, very reasonable pricing. Highly recommend him!read more

Been trying to contact this facility for almost 2 weeks regarding an ETA on my order and nothing…read more No email response after repeatedly trying to get a hold of them and every time I call, no answer. I've already paid in full as well. Unprofessional.

Ordered a custom engraved backplate for a Christmas gift…read more I called before placing my order on December 5 and confirmed that the order would be delivered in time for a Christmas party my family has scheduled for Thursday, December 14th. I was assured that it would be completed and mailed with plenty of time to reach me if I added the priority shipping fee (I did). I called on the 7th to inquire as to any update as the website has not shown any change in the status of the order. The call went to voicemail so I left a message requesting a call-back. Never hearing back, I called multiple times leaving messages inquiring about the status of my order and never received a reply. I then emailed them at their contact noted on their website and the email was bounced back as "undeliverable" (see attached screenshot). Wish I had done my due diligence and researched a bit before placing the order because Yelp, FB and the BBB all reflect ignored and unfulfilled orders. DO NOT order from these yuks, you'll just get ripped off. The fact that they proclaim to be "Veteran Owned" really chaps my a** as I am a disabled vet and it disgusts me that they use that to try to dupe customers.