I was kind of in a panic when the police took me away from the target parking lot. I didn't know…read morehow long I would be is gone and I was certain my car would be towed after a few days and put in an impound lot. I called iron shark and they got right on it. Within a half hour my car had been towed to my house in property stowed. Greed job iron shark.

From the owner: Ironshark Tow & Transport, LLC is a tow truck and wrecker service provider that cares. When you…read morework with us, you're not just a number. We strive to deliver an exceptional experience from start to finish and will do all we can to ensure your satisfaction. Whether you need towing or roadside assistance, we're more than happy to help you. No one likes to call a tow truck, but we hope we can turn even the most painful experience into a more positive one for you. We tow tractor-trailers, motorhomes, cars, buses, and more--you name it, we tow it. When you need towing or roadside assistance, reach out to Ironshark Tow & Transport, LLC. We'll hook you up!

This morning I contacted Capital Towing LLC in Harlington, TX to tow my Jeep to a local dealership…read morealso in Weslaco TX as I was in a horrible mess.  They sent me an invoice (upfront) and I paid my bill for services as they charge in advance which I thought was strange but I trusted them.  I was in contact with the business by phone and driver by phone and text message. We spoke over the phone and messaged several times.  I waited for the driver at the entrance.  There is a $2.00 fee to enter the parking lot.  I never saw the driver or flatbed tow truck.  I repeat, I was in contact with the driver by phone and text message multiple times. I called the company when the driver failed to show up and they claim they cancelled the tow because of the $2.00 fee to enter the parking lot. I waited at the gate and would have paid the $2.00 or re-embursed the driver the $2.00. I certainly was not going to make a huge deal for 2 bucks. But I never saw a flatbed tow truck and they never called me even though we spoke previously several times.  I had to call the company and they told me they cancelled the tow and my $169.95 charge was non-refundable.  I explained I never saw the driver and was at the gate watching for him.  They basically said "too bad" and he's already been rerouted for a different pickup.  I even texted with the driver but then my calls wouldn't go through.  I assume he blocked me.  Understand, I was not rude. They claim its over the $2.00 charge to enter the parking lot I would have definitely paid and was there to pay. It's not right to charge for a service you don't preform and refuse to refund the clients money. I trusted them in good faith to preform a service I paid for in its entirety upfront. They cancelled the agreement, (not me) and refused to credit me back my money claiming they there is a "no refund" policy. I'd never consider using these scumbags in the future under any circumstance. ADDITIONAL INFO: I called another local towing company (Steel Towing) and they were there within 20 minutes. He charged me after the Jeep was delivered to the Jeep service dept before he unloaded. He sent a pic of the Jeep on his truck and another when dropped off at the dealership. And the final charge was considerably less. FANTASTIC SERVICE.

I wanted to give a shout out to Abel at Capitol Towing and his team for helping me when I had a…read moreflat tire on a very dangerous part of the expressway. They made sure I was safe and took great care in my car. Rather then risking break off a pin head where the thread was gone they towed it for me in their flat bed to where I wanted it repaired. They showed up shortly after being notified by my roadside assistance. If I needed a tow I would use them again.

The transmission on my truck finally gave way. After being frustrated for several minutes, I…read morefinally decided to call a random tow company to help me get my truck to the shop. I made a very lucky guess! Anthony was so friendly and sitting and talking with him on the way to the shop helped me take my mind off of how frustrating my situation was. He was only driver on duty that day with many other cars to tow, but still was so happy to help. I wouldn't call any other company!

The Rios crew have lent a hand every time I have been in need of their services. They are always in…read morea good mood and put forth their best effort. Thank you for being so awesome!

Great, prompt service. I felt like I called a friend who happened to have a towing business…read more Would not hesitate to call again.

The typical "get in your car and it won't start" story. I tried to jump my car, but it didn't work…read more I called JC's, and they were at my apartment within 30 minutes (I lived near the UTRGV campus - pretty close to them). Before anything else, he tried to jump the car himself. It still didn't work, so he hooked it up to the wrecker. I had a franchised auto care place picked out, and we were on our way when he recommended a smaller, closer shop (Joe's Master Service Center). They were able to see me immediately, and everything worked out great!