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    Parker Automotive

    5.0 (1 review)
    Closed 9:00 am - 1:00 pm

    Services - Parker Automotive

    Auto brake repair

    Auto engine repair

    Parker Automotive Photos

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    2 years ago

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    Bert Ogden Hyundai

    Bert Ogden Hyundai

    1.8
    (5 reviews)

    Wayne in the service department provided great service and support for us. We needed a transmission…read morethat was covered under warranty. He helped us get a loaner car while ours was in the shop. He kept us updated on the status of our repair during the whole process. Would strongly recommend.

    In February of this year, I brought my vehicle to Bert Ogden Hyundai of Harlingen for the second…read moretime to address ongoing issues. After approximately two months, I was told the repairs had been completed and my vehicle was returned to me. Less than two months later, I took the vehicle to Tipton Hyundai of Brownsville because I was still experiencing transmission shifting issues, the alignment was noticeably off, and the replacement trim on my driver's door handle had already fallen off. Tipton Hyundai's inspection identified multiple issues that should have been repaired or discovered during a proper multipoint inspection. They found a severely worn and tearing belt causing the wobbling and noise I had reported, a broken replacement door handle trim piece, glue on the exhaust that was causing the burning smell, and an alignment that was significantly out of specification. They also advised that an underlying suspension or steering issue may be causing the alignment problem and should have been diagnosed because it will continue causing alignment issues until repaired. Before learning about these additional problems, I requested only a refund for the alignment. Bert Ogden denied my request and stated the alignment issue was due to my driving. Based on Tipton Hyundai's findings, I believe Bert Ogden failed to properly inspect and repair my vehicle, resulting in continued mechanical issues, additional repairs, and unnecessary time away from work. I am requesting reimbursement for services that were not properly completed, reimbursement for defective replacement parts, compensation for the wages and time I lost due to repeated service visits, and an extended warranty to restore confidence in the reliability of my vehicle after the deficiencies in the prior repairs and inspection.

    Parker Automotive - autorepair - Updated August 2026

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