They work and deliver a good part and are as they should be i will order from ace auto again

The guys in the yard and the only lady working the front desk are the only people that will talk to you as a normal human being. The two older gentlemen are very rude and i think they dont understand what it is to be in the customer service industry. Worst customer service ever. Last time i buy from there. read more

Someone busted the window on my car. I'm cheap. I checked new glass prices - $170 or $300 installed. I checked some local junk yards online and Ace showed they had one for $75. I called to confirm they had it and went out to pick it up. The glass was still in the car but it took about 15 minutes for them to yank it. The yard dude was friendly and gave me tips on taking the door panel off. Goodbye plastic and tape! read more

Ace Auto Salvage - Tires Near Me - Milwaukee, Wisconsin

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I went here to pick up a window for my car because it had been smashed. I walked in and there were two men behind the counter on their computer or answering phones looking up parts for people. They found a window that would match and gave it for $80. That seemed reasonable to me. I'm not big into cars but don't mind trying to fix things myself and I think the guys could tell. It wasn't a big deal. I tried to have some small talk while waiting for my part but the guy wasn't interested at all. He barely recognized that I was saying anything. As I sat and waited he had a conversation full of expletives over a cell phone with a coworker. That was sort of weird to hear. Definitely consider ordering the part over the phone or online and going to pick it up when it is ready. I had to wait there for 20 minutes, which wasn't too bad. read more

Don't love em don't hate em... here's why PRO: Prices on a swapped motor or transmission are gonna be the best in the city, just letting you know that right now. 1300 for an engine swap, that is all inclusive with labor... THIS IS WHY I GIVE IT 3 despite all the cons below associated with my issue. CONS: You will have a rude russian man yell at you, this is how they do business, be ready to HAGGLE, he wants to haggle. This is how they do business. He isn't mean, just direct, its a cultural thing. CONS: They set their engines on a pallet, they sometimes are not too careful and break the seal on the oil pan because it sits on the pan, I got a leak after the swap. ($550.00 more for my particular car after the swap) I also had a leak for the valve cover from my swapped motor (easy fix for 200.00 or 30 bucks yourself) however, inquire as to how long the motor has been sitting. The cold temps in WI crack seals.... take a fresh pick if you can. CONS: They didn't tighten up my exhaust right, left my clamps hanging and rattling, for some reason they couldn't fix it. I took it into a shop. CONS: The coolant sensor on my engine from them was busted, cost me 126.00 to get it fixed. CONS: Did two swaps, one for engine, one for tranny (transmission swap then I sold off the car, new owner complained a loose bolt from the install screwed up the transmission. I would recommend buying the parts here and doing your own install, be WEARY of them doing the work. These guys are swapping stuff, not certified auto Pros... Word to the wise, be meticulous when you get your swap back. Listen hard. Price is almost 1000 under any other shop... can't run from that.... btw 3 years later and my engine is still good with those repairs from the swap I had to make, so I am pleased. read more

They told me they would put a car part on hold...then when I arrive an hour later they did not even start looking for the item that they told me on the phone they had in stock...it turned out they did not even have the right product. They were not professional at all and were rude read more

STOP DONT DO IT!!!!!!!!!! I purchased a transmission and it came with warranty in which the transmission never was good because 5 min after picking my vehicle up from the shop, I called the shop to say the transmission was slipping and was told the transmission was no good. I spoke with mark at ace and he instructed me to have my vehicle towed to there shop only to look for any possible reason to not have to warranty a transmission that I never even put 5 miles on. I was then told that there was no way ace would warranty this transmission and it was the shop fault that put it in (trans X). These people are heartless crooks and basically I'm out of my money for the transmission and for having it installed. I would never do business with them ever again and I hope this reach anyone that is thinking about doing business with ace. I understand there are 2 sides to a story but trust and believe this is straight forward to the situation! read more

I contacted them using their online form, to someone named Therese who would answer my inquiry. I gave a detailed description of my vehicle and asked what would be the approximate salvage value. Never received a reply. No email, phone call, nothing. And they did receive my inquiry because I was able to see it online. So this was my first and last interaction with Ace. read more

In their ad, Ace Auto Salvage says they are helpful, honest and friendly and I could not agree more! They helped me with my son's car that was totaled and at the City of Milwaukee Tow Lot. I called them several times and every person I talked to was very helpful and courteous. They even stayed after they were closed to pick up the car AND paid me top dollar!! I would definitely recommend Ace Auto Salvage to anyone who is looking to junk their vehicle. read more

I use Ace all the time they have what you need at a fair price. I buy a lot of good used tires from them they have a large selection and They are a family owned business. its worth the call read more

These ppl are arrogant crooks, sold me a computer that doesn't work and when I asked for some help on maybe finding a replacement I was told "nope" so when I said so I paid 100$ for a broken computer I was told "yea you did" real nice thx for your help, won't be doing buisness with them again, anyone else would have owned up to selling a broken part and at least help me find a replacement. read more