Very nice, both on the phone and when I got there. Also wasn't a line... always nice! Only dilemma…read morewould have been if I had relied on their website to know when they were open (NOT 24hrs), but she told me their closing time on the phone, so all was well! Just make sure you ask all the questions you think you have before you go, and you shouldn't have a problem!

Always amazing customer service when I go in there!!! Very friendly and knowledgeable staff!!!read more

DO NOT BANK HERE. My experience has been absolutely horrific and these people are honestly a…read moredisgrace to call themselves a bank. I opened a new account, AND MY CARD HAS BEEN DEACTIVATED BY THEM MORE DAYS THAN ITS BEEN ACTICE. I jump through every hurdle for them and even went as far to giving them notice I was going out of town. AND THIS BRANCH INTENTIONALLY LOCKED MY DEBIT CARD , just to ensure my trip would be nothing but an uphill battle. Me and my INFANT DAUGHTER can't even rent a vehicle or so much as buy a bus ticket. And they did this on purpose after I left , because they didn't like my willingness to call them out on there constant need to invade my privacy, and lock my account whenever it's convenient to them . I've never had the displeasure of being around more rude and unprofessional people. Please, do yourself a favor, and go ANYWHERE BUT HERE . The owner should be ashamed. There's a reason why they have nobodys banking with them . Hopefully they shut down soon. Because playing with people lives and money is criminal. Any good reviews here are fake.

Over priced they will take advantage of you not know how to do your taxes I have had the worst…read moreexperience here I don't recommend it to anyone.

Came here to avoid going to a commercialized place like H&R block. I'm from out of state and thus…read morehad to do 2 state tax returns, which i figured would be complicated. There weren't a lot of the yelp reviews for tax services, so i figured I'd write one. I called to schedule an appointment for my partner and I, which didn't take long as tax season has just started. When we arrived, check in took about 10mins, which didn't seem too bad. Our preparer was Yana, a nice enough young woman. It took our preparer half an hour to log in to their system, but i suppose that may have been out of her control. Once started we let her know we just moved from another state and that we'd have to file in both states. She got started and asked us a few questions and that was it. She didn't really let us know what was going on and if she had any questions, she would ask the owner, David. I knew our taxes were going to be a bit more complicated than the usual taxes she works on, but being new to the state and oblivious to taxes, i was hoping she would at least be a little more transparent with us so we can learn about what was going on. Finally she asked us for about 10 signatures, on the first one, we asked what we were signing and she said, " it's so I can begin processing your taxes." Fair enough. On the second, we asked again. She said, "same thing, it's for the taxes." Mind you, she was not showing us her screen or anything. All we had before us was a 3x8" digital signature pad and her description of what we were signing. At this point, i was onto her and was not doing my signature, just long horizontal slashes on the pad. Once she finished, i asked for print outs of what we signed and a breakdown of the costs. We were charged a lot, but again, i figured it was the dual state taxes. We arrived 2hrs before closing and left 1 hour after. We probably spoke 5 times in that whole duration and we left questioning everything and honestly, feeling robbed. So I got home and reviewed the signatures. Most of them were standard federal forms that I've signed before, but about 3 or 4 of them were about consenting to sell my information to third parties. I was angry because she didn't tell us that at all. The next day, i received a call saying I had to go back in to re-sign because they found they made an error and couldn't submit my documents. I went in and i asked her to retract the other signatures, but it was too late for my partner, because her taxes had been submitted. So she said we can just cancel the spam texts, or if they're calls, just ignore them. So that's great. Long story short, we went to the H&R block on Division and Burnside and worked with Dana for a "second look." She was wonderful, and let us know everything she was doing and even had a second monitor for us to see. She let us know everything Yana did was correct, but that they overcharged us. Lesson learned for next year. Be forewarned. DO NOT sign anything without them showing you.

I dont understand why my original review was removed but i wanted to wrote a review for Heloc…read moreapplication in this location. Moderator said i couldn't review twice now I repost my review again only for this location. They really wasting my time. The underwriters process is so slow and seems that no one working on the loan, keep calling then for update finally the assistant manager call back with some silly regulatory that no one heard, that the rental income have to be divided by half because your husband is in the tax return!! What a stupid rules that no lender ever have. Wasting my time and really not upto date with the technical loan rules. Dont go to them for loans.

I had a great experience thanks to V. She was incredibly helpful, patient, and kind. I truly…read moreappreciate her excellent customer service! :)

After using WFG for two closings within the past year, once as a seller and once as a buyer, I…read morereally can't recommend them when there are so many others out there. In the first transaction, numerous times I had to follow up with them to clarify questions that they only partially answered. Responses to emails took days. In the second transaction, they added a substantial Early Issue Title Insurance fee to my estimate until I reminded them it wasn't necessary in my case since 75 days had passed since the Certificate of Occupancy was issued; in fairness, they might have planned to remove it once the CoO was found, but I wonder how many buyers don't even know what it's for? They told me that remote signing wasn't available, so I scheduled a trip up for signing, until my Realtor reminded them that it is a normal practice for remote purchasers and they acquiesced.

Cherie's team was great to work with throughout our home buying experience. They were quick to…read morerespond to our questions and their MyHome site was a great reference, clear and easy to navigate. We had our title company switched and WFG was by far easier to work with. At close, our notary Sherry did an excellent job explaining the paperwork clearly and concisely. We've done 5 closings and this was the smoothest. We Highly Recommend WFG! Thanks again!!

Got a call on my cell phone from these people, completely unsolicited. They said they'd mailed me…read morestuff and asked what I thought of it. I asked where and how they got my contact information, and the guy was rude and hung up. Obviously, I did not compile business experience with them because there's no chance that'll ever happen--just as I'll never again take their calls. Charming outfit, answering reasonable questions with disrespect.

My folks and I purchased some final expense insurance from an agent. He came out our house and we…read moresat at the table and had a frank discussion about what would happen if one of us passed away. We hadn't really thought about the details before, the delay in getting the pension turned on, the repayment of social security, and that funeral homes want payment upfront. My folks weren't spring chickens, but we were able to afford some insurance. I was hoping we wouldn't need it, not anytime soon atleast, but a few years later my dad did pass away. And the bills piled up. Thankfully our agent was there to help us with our death claim and a check was delivered a few weeks later. It really took the stress off and made life a bit more tolerable for a while. I recommend Bankers Life to everyone! It pays to be prepared!

They are very transparent with the gold and silver prices as of today so I felt confident that I…read morewas getting the best value for my coins. Professional and very nice to me!

Chose them for their high rating here on Yelp. Got my scrap gold together, took my husband and off…read morewe went. Really didn't know what to expect, don't know how much a "gram" is. I know 28 of them equal an ounce. I did have an old WW scale and figured I might have 2 ounces. A 55 year old ladies watch, a couple of small gold necklaces and 6 gold dental crowns. Not all of it was gold, jewelry from my mom. Went in and I swear 15 min later it was tested, weighed and I walked out with a check that could pay for a cruise. Lovely people, patient, answered all my questions. AND FUN!!!

Aundrea is a great agent. She has always answered our questions & concerns clearly & quickly. I…read morehave had Allstate ins since I began driving at 16 (46 years ago) & she is by far the best agent I've had. If you're looking for insurance, go to Aundrea at Allstate. You won't be disappointed!

Amazing customer service. Agent went up and beyond to explain everything. Everytime I need help…read morethey are there for me. On the plus side my agent happened to speak Spanish. Excellent service highly recommended