I am so disappointed in ACE. I have been a loyal customer for over 5 years and recently they lost a vintage cashmere sweater of mine. It hurt , personally obviously (was my great grandmothers) but what hurt the most was the owners lack of empathy or follow up on a remedy or search for it. It's going on 5 months now with no call , follow up after countless calls and in person visits. I tried one more time and dropped off another sweater and it came back tattered with a broken button. Fool me once shame on you but fool me twice shame on ME steer clear Napa. This is not your friendly neighborhood cleaner. read more

This review is specifically for the dry cleaning services. I've brought in a variety of items (from blankets to dresses) and each one has been cleaned very well. Turnaround is quick, often ready on or even before the expected date. Prices are fair and reasonable for the quality of service. read more

I had a great first experience here. The staff is very professional and service oriented. I recommend this cleaner highly.

Cleaning quality consistently excellent and the customer service always friendly, helpful, positive and polite. My go to cleaners for at least the last 15 years. These guys are the best!!!! read more

I stopped by Ace Cleaners right before a wedding when I realized I was missing a button on my suit pants. They immediately found a matching button and sewed it on for me, and they would not even let me pay. It was such a small favor but it made a huge difference. The staff was kind, quick, and professional. You can tell they genuinely care about helping people, not just running a business. read more

These guys are great, everything always comes back perfectly cleaned and one time they even did a small repair for me that I had brought in and didn't charge me anything. This is the way you earn and keep customers. read more

Ace is my new go-to cleaners. I had sent my coat to Greene's and it came back still dirty and with a weird crease. The stain I asked them to address was still there. When I got the coat back from Ace, it was clean and pressed correctly. read more

These guys are A-list! Wonderful group of people and quality work especially when handed difficult tasks on expensive items. Ive brought in sweaters with small tears to favorite jeans with big holes and they come back looking perfect every time. I trust them with my favorite things! Turnaround is quick as well. read more

4 years later and Ace still holds up. Also they're able to do same day service, something other dry cleaners in Napa aren't able to do. Great service and a great value. read more

Ace Cleaners - Main entrance - Sewing & Alterations Near Me - Napa, California

All our items were done on time!!! They are very friendly and informative. We had alterations and dry cleaning done. We were very pleased with the results and the price was reasonable. read more

Unfortunately, this cleaner is not knowledgeable on cleaning processes. On top of that, prices are high.

I love their customer service--- friendly and reliable!! I would definitely recommend to bring your things here ! read more

I've used Ace for a couple of years now. I've never had any issues. They often do adjust order for me at a minimal up charge.

Great Cleaner! Friendly, Fast and Excellent at Alterations , Dry cleaning and Laundering . Highly Recommend. read more

I am a big fan of Ace Cleaners! My clothes are consistently cleaned and pressed to my specification. Occasionally I'll point out a stain or spot, which they will mark with a sticker, then be sure to eradicate it! They have a quick turnaround for my orders and send me a text when ready. They also advertise a using an environmentally friendly cleaning agent which sounds good to me. Finally, all their staff are friendly, helpful and engaging. They are go to cleaners and have been for years. read more

The Best dry cleaners in Napa! Friendly staff and always courteous. I'd give them 100 stars if I could! read more

Got charged $40 for a simple alteration on a skirt. I've gotten a dress altered for much less. I know inflation is a thing of today but last time I checked, threads and needles didn't jump in price that much... When I asked if that was correct, the gentleman at the register looked at me like I was insane and proceeded to (not) explain why that's the price of alterations to me by simply saying "that's what alterations cost." P.s. skirt looks weird on me now but I refuse to go back in case they charge me more. Next time, I'll just do it myself. read more

First time customer, had my pair of jeans altered. Received a text a day before it needed to be picked up. Great quality of work, excellent customer service. I highly recommend this place! read more

Great place! Hemmed 2 pair of pants. They dry cleaned my Hermes scarf and did a great job- reasonable prices and great service!

Friendly, quick and good attention to detail. I used them for wash and fold as I just moved to Napa. Would def go back!

They removed a good stain on a pair of white shorts and a discoloration of orange sweater. Dry cleaning is pricey but for items that have sentimental value: this is the place! Plus their prices are reasonable and service very friendly. read more

More than once did this place lose or damage my clothing. I felt like customer service was very unreliable and the owner was not caring of the situation read more

I've used their dry cleaning services a few times over the last year and they've always done a great job! I love the texting service they do and their hours accommodate my work schedule. Excellent work and at a fair price. read more

This is my usual spot for my dry cleaning. They always do outstanding work, the prices are good and customer service is excellent, would 100% recommend read more

After dealing with years of dry cleaners gluing bar codes on the inside of fine suits and silk shirts, I am happy to report that Ace Cleaners does not do this. Thank you Ace, for treating my garments with care! read more

Probably one of the worse cleaners if you happen to have stains on your clothes. Doesn't matter what stain, it could be difficult stain like wine, lipstick, some water stain or it could be just the simplest dirt stain - they won't come out In this dry cleaning facility. And don't, I repeat DON't bring any designer clothes there - you may end up with a new design like a button print on the front of your white Dior jacket, or new yellow additions to your existing stains what never came off. I brought seven items there (some are collectible designer items) for one reason only - each one of them had some sort of stain. And they are still there! Lady at the counter suggested what maybe they need to be washed!! For a second I thought she just has a dry sense of humor, but she wasn't joking. I never knew you can wash Chanel jacket! Imagine?! I discussed every stain when I brought my clothes in and asked to pay extra attention to designer stuff and I didn't mind to pay more if needed. Oh well - it is what it is - like "you know who" says .. read more

Great experience!! I flew in late to northern California and had to get my suit pressed same day for an event. After going to 3 different cleaners Ace was the only one in town willing to assist me. Their machine was down for maintenance that day and the gentleman still found a way to meet my needs. It's companies like this that have restored my faith in customer service. So if you are ever in a Napa for an event and in a bind, Ace will be the only cleaners in town to not only meet your needs but go above and beyond. read more

Forget Greene's Cleaners. We have a funeral to go to out of state and needed dad's suit to be dry cleaned. Their earliest was Monday if I dropped off Wednesday at 2pm. Ace Cleaners; friendly, price-friendly, courteous, next day service without requesting it. Going to Ace from now on!! Thank you Ace. Much appreciated. And they have an awesome free delivery and pick up service. read more

I have been coming to this place for years because of the good reviews and convenient location. I had a bad experience before when I took a bag for a minor alteration and it wasn't well done, but chalked it up to bad luck. More recently though, was my last straw. Took some tablecloths and napkins. There was no pricing for those items, and the gentleman at the front desk told me they were priced by the yard. Because people were waiting (and Covid precautions), he told me he would count everything and call me back with an estimate before proceeding. I agreed, and even told him that would be good because if it was high, I would just do the napkins at home. Fast forward and I get a text saying the job is completed, with a $300 bill, that I NEVER agreed to. He didn't even take my call, told the lady who was helping me he didn't remember saying that (uhm, less than a week ago, sir?), and offered only a $10 discount, which was just offensive. Absolutely absurd. To make matters worse, botched job on one of the items as well. Never. Again. read more

Absolutely fabulous job!! Vintage Lorendale coat that was cleaned beautifully and the seamstress did a flawless job sewing the lining back in. Highly recommend this business. read more

Made a mistake and wore my white jacket the day after I dyed my hair. The collar had brown smudges. My husband took it in the next day. When it came back they did a great job and it was good as new. Thought I would have to give it away. I am so happy. Thank you thank you! read more

Update to the last review: The owner have me a ring and tried to resolve the issue. He was unable to find the missing dress, but he was able to get me a refund for the lost item, and was very apologetic and professional. While the initial encounter was less than ideal, the resolution helped balance out the overall experience. read more

These folks are amazing. I came in to have two pieces of clothing cleaned over the weekend and then the fires happened and shop had to close because people couldn't get into work. I had to get my clothes back so I went into just pick them up knowing they wouldn't be ready and they were so amazing. They found my clothes, which were already clean but hadn't been pressed. They gave them to me at no cost. After everything that was going on, these kind people helped an out of town guest. I can't recommend this cleaner and these kind people enough. read more

I was a loyal Ace customer for four years, but recent experiences have left me disappointed. We used the home pickup/delivery service weekly. Unfortunately, over the last four months, service has been inconsistent and unreliable. After FOUR mishaps, I am switching to Greene's Cleaners. Some of the frustrations with Ace include: LOST clothing! I called Ace to see if my missing items could be located or replaced, but was never met with efforts toward resolve. Very poor follow through-- a manager NEVER returned my call. I phoned once a week for over a month to check in, but ZERO progress from Ace. In addition to lost items, the weekly delivery/pickup was unpredictable. Every week for the last four weeks, my items were either not picked up or not delivered on time. I even called to remind the company the morning of my pickup day & they would still forget!! This service is supposed to be a convenience, but became more of a frustration and hassle in recent months. I gave Ace SO MANY chances and they failed each time. read more

Very good very attentive and helpful ang also price is great thanx for you service.recomiendo este negocio buenos precios muy atentos

I've been using this dry cleaners for several months now but after the last incident I will no longer be returning. The first time I had an issue was because they lost my boyfriends work suit. After 2 long weeks and having a hard time getting the company to communicate, they finally found my suit. The second incident was due to a lost handkerchief. It took them a couple weeks to finally return a call, only to inform me that they could not find it, nor offered to replace it. The last time is when they burned my boyfriends white shirt, and did not mention anything about it. We will not be coming here again. You really get what you pay for, cheap, uncaring service. read more

I was quoted a reasonable price over the phone. I explained what I needed and would drop my items off the following day. Went into drop off my items and pay for the service. The claim ticket was more than double the quoted price! I did not leave my items read more

Very disappointed and never going back. They damaged my blouse and had the nerve to tell me they rejected it because it was damaged when they received it. The blouse was in perfect condition when I dropped it off and I personally took every single item out of the bag and placed it on the counter and counted every item. The girl behind the counter asked me if I wanted to leave it and I said for what? She asked if anyone called me, and I said no. She then said I will give you a refund for the blouse since you didn't get a call. Why would you charge me for something you said was rejected? It was perfect when I dropped it off and they won't even admit they ruined my blouse. Would I bring a damaged item for dry cleaning? read more

Ace Cleaners - Sewing & Alterations Near Me - Napa, California

Been going to Ace Cleaners for years. They always do a good job..... But more importantly.... they are honest..... On two different occasions I left money in my shirt pocket mistakenly. Both times..... they returned it ....... High level of integrity and friendliness here! Excellent work ethics! read more

I have tried other cleaners in the area and been disappointed. This company is amazing. I took a dinner jacket in to be cleaned as we were leaving to go on a cruise the next day. They had it to me the next day and the price was half of what i normally pay. They are very efficient and sent me a e-mail as soon as it was done. They will have all of our business in the future. read more