Quick response time for getting a quote, and scheduling was immediate…read more Got my drivers side back window quoted and Rolando came out the next day. He was great to work with and I'm really happy with the service and how affordable it was. He even matched the existing tint to the other windows. 100% will recommend his business when the opportunity arises! Thanks again, Rolando!

Drivers side rear window was broken on a Friday night and Toto auto glass was able to come Saturday…read moremorning and have my window fixed by 12 pm. Quick service, affordable pricing and very responsive. Thank you!

Roger is AMAZING! He's replaced my windshield on 3 of my vehicles over a number of years. He comes…read moreto your house which is SO convenient. Called one day and came the next day. I hope he is always in business because I will only want his services. Thank you!

Fast, inexpensive, and professional. Did I mention fast? The…read morejob was completed about 24 hours after I reached out to them on Yelp.

The second technician (Steven) was great. I'd give them five stars, except for two things:…read more 1) the price. Holy yikes that's expensive! Teeny tiny window ran $500! Replaced a roll up window in San Fran for $200, so I'm not sure why this was so much. 2) they ordered the wrong part from Chevy and we had to reschedule. The first technician (Joseph) didn't verify he had the driver-side part before driving out to me. I had already removed the window cover I had made (which was very stable, quiet, and waterproof) so he could do the work. But since he couldn't do the replacement, he put this cheap plastic film over the shards of glass. Thin plastic ... next to sharp glass ... Anyway, that was so flimsy and incredibly loud. Luckily I was leaving for a work trip, so I wasn't driving my car (and had a secure garage to put it in). They were able to get it repaired correctly on the first day I was back from my trip.

UPDATE: 01/31/2026 - I did some research earlier this week…read moreand found story after story of Safelite messing up the cameras and refusing to fix them or admit fault. I was actually shocked at all the stories that were so very much like mine, including the dealership not being able to calibrate the cameras after a windshield replacement. I dug deeper and read 2 accounts eerily similar to mine and both of them ended up being resolved by Safelite. Apparently, Safelite has a "calibration specialist" on staff. Interesting that they don't tell you this. This specialist was able to recalibrate the camera in BOTH of these stories I read. AH HA! So, I called Nicole and relayed this information. I also told her I had talked to Anthony from Kendall Subaru who told me Nicole had asked him how Safelite could prevent this from happening in the future (ah - so they now admit they did it). He apparently shared some good information with her. Nicole said they did indeed have a "calibration specialist" and that he was currently in the shop. I raced down with my car to see if Ray could work a miracle. He did. He literally worked a miracle. Apparently he did something that regular employees of Safelite AND Kendall Subaru are completely clueless as to how to fix. How is that even possible? How did Safelite NOT ask their resident calibration specialist to look at my car a month ago? Why did Kendall Subaru lie to me and say the only option was to replace my camera at a cost of $4400? I have no idea how to answer these excellent questions but I am so grateful to Ray, who is clearly skilled, knowledgeable, and willing to help. He spent ample time explaining what happened to my car and was very kind. He agreed that they do need to train their employees better. Please, Safelite, follow through on this. THE TAKE AWAY - For those of you with cameras, I suggest going to your dealership to have them remove the cameras BEFORE you get your windshield replaced. IF you don't do this, then be aware that Safelite has a CALIBRATION SPECIALIST who actually does know what he's doing. Lastly, please be aware that your dealership doesn't want to FIX what's broken, they just want to charge you a huge sum of money to replace it. Thank you Ray!!!! You rock.

Friendly and professional. They were able to schedule the same day and the work was done in about…read morean hour. Keep up the good work!

I used joes glass in Everett after experiencing horrible service with safelite. Safelite did not…read moreseal my windshield properly which caused a water leak and caused mold to grow on the car mats and seats. I was quoted $300 plus tax to replace the windshield to stop the leaking water. Joe also offered a deep clean mold removal from the business he owns next door for an additional $250 plus tax. It's been a month, and mold is growing again as seen in the last picture. Joe's team completely dropped the ball on both services. Do not bring your vehicle here, as they charged me over $550 and did not fix any issue I had.

Andrew and his team at DTI in Everett where phenomenal repairing my Tesla after being side swiped…read morein Bellevue. I would highly recommend them and there is an Enterprise car rental a quarter mile away. They are professional, quick, accommodating, and for a little extra have detailing service that can make your car on the inside look brand new as well. 5+ stars!

From the owner: TESLA only Collision center located in Everett, Washington. Professional auto body, glass, and…read morerepair.ASE & I-CAR certified, insured & fully equipped to provide the advanced level of service our clients deserve.

I do not recommend this company. I hired them to replace the rear glass on my 2024 Tesla Model Y…read more First, during the job they damaged the plastic trim inside the trunk. I had to point it out three times before they finally fixed it and even then, it was a half-effort job. Second, the glass itself was installed poorly. When I drive on the freeway, I can hear all the road noise from the back no sound insulation at all, like the glass was just slapped on. Cheap, sloppy work. On top of that, they charged around $900 for a single piece of glass. That's not cheap money, and the quality does not come close to matching the price. Save yourself the headache and pay a little more somewhere else. Not recommended

I highly recommend this business. We got a rock chip about a size of a nickel on our car's…read morewindshield right on the driver's line of sight. The glass appeared to be shattered in between the glasses. I randomly called Chip Happens and Patrick answered. We agreed on a day and time to come to our home. He texted his ETA on the day he was coming. He arrive and right away, started to work on the rock chip. He was super friendly and very knowledgeable. He explained the process and answered all my questions. He even provided me with a one year warranty. He had excellent communication and customer service. I would recommend Patrick to anyone who needs their car windows fixed.

Been going there for over 40 years. They always do excellent work at a reasonable price. I highly…read morerecommend this company!

Been going here for tint since my wife recommended it. She had several cars tinted here before my…read moretime. Recently they have done 2 cars for me PPF and tint. High quality jobs! Had a couple minor issues and no questions asked, fixed it right away. What's also nice about them is they've been in business for a LONG time (60's I believe). PPF and tint all come with long warranties and there is definitely peace of mind when taking your car to a shop that has been around for half a century. Prices are also very competitive.

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

Highly recommend NOVUS Glass of Redmond, they responded to my message on Yelp super fast and were…read morevery knowledgeable and helpful. They were clear about the info they needed, answered my many questions patiently, and gave me an estimate as soon as they could. They got me on the schedule very fast, and when I arrived to get the service done they were incredibly kind and welcoming. I needed my front windshield replaced and the camera recalibrated, and they got it done within an hour. They were so friendly and understanding and very capable and clear. Highly highly recommend!