Would not recommend this place. Tried their services several times and they disappoint each time. Sub par tailors. Don't even ask for tailoring. They can't do it. Dry cleaning ? Kinda. Ugh go somewhere else read more

My husband wears Bibb overalls that always need hemming. I've taken three pair to Ace. Always ask for same inseam. The first came back with white thread when original was dark blue. This time it came back longer and owner wanted to recharge 10 more to shorten. Would not take ownership saying his measurement was right. Wanted to charge an additional 10 dollars after all ready paying 22. Didn't bother him at all that I said I'd pick up and that ends our relationship. Actually raised his voice. Not paying 30 for a hem. I see he has other alteration low ratings. Find somewhere else folks! read more

I took one of my husband's work shirts in to be cleaned. They were very nice but when I got home, I noticed that they wrote it up as a lab coat instead of a shirt. Now, my hubby is tall but he's not Godzilla and this was clearly a uniform shirt complete with all of the logos from his company. Today, he picked up the shirt and asked the man at the desk to please note that this was a uniform shirt and not a Lab Coat as it was clearly not a coat, lab coats are made from different heavier material and they are also much longer. The man at the desk then pulls out an older man's shirt, very small size, lines it up to my husband's shirt and says ... "No ..it's a lab coat" and proceeds to charge him as such. Lesson learned....not going there again. read more

I am very impressed with this dry cleaning business! I brought in my boyfriend's old jersey that was yellowed from being so old and the bottom had stains all over it. The owner was very nice and told me he would do his best to get the stains out. When I returned to pick up the jersey, I was completely blown away! All of the stains were gone and the garment now looks brand new! I wish I took a before picture! I'm bringing all of my dry cleaning here from now on. They do all their work in house, the prices are very reasonable and customer service is excellent! read more

I've been going there for about 3 yrs now. Troy has been working there since I started going there and has provided me professional and courteous service throughout . My dry cleaning is always ready when they say it will be ready and is of excellent quality. Would recommend to anyone. read more

Needed alterations on a dress bodice and it was done wrong, both sides were uneven. The owner was very rude and abrasive when I spoke to him about the problem. Had to make 4 trips there to get it done right. Won't go back ever. read more

I prepaid for my cleaning bill as I always do. The last time I was informed that I did not pay. I presented the folks with my creidt card bill that clearly stated the payment. They even found it in their credit card reconciliation report. However, they still refused to accept this. Off course I turned ithis discrepency over to me credit card company. I've use this cleaners for 12 years (new owners approximately 4 -5 years ago). No longer will I patronize them. read more

I have recently lost clothes at Ace Dry Cleaners. The owner accepted NO RESPONSIBILITY. BEWARE!!!! read more

Do yourself a favor and spend the extra few dollars to go somewhere else. Firstly, they promised me same day service when I called the day prior, and then claimed same day service wasn't available anymore after I dropped off my clothes the next day. Not really a problem since I was not in a rush, but it did seem a little weird, especially since I made sure to drop my clothes off before 8am as requested. Much more importantly however, and the reason for my review, is that they did a pretty bad job on my clothes. I had one small stain on each of my suit jackets, and I got them both back with the stains still there. Genuinely couldn't see a difference from before and after. After taking my suits back in to politely inquire about the stains, the man at the front desk was incredibly rude. He simply grabbed one suit from my hand, walked it to the back of the store, and slightly wet the spot where the stain was before handing it back to me. Needless to say, the stain is still there as we speak... for the other suit jacket he kept repeating he did not see what I was talking about when I was very clearly pointing it out to him over and over again. He honestly just seemed unwilling to admit their mistakes and do any more work on the suits. My final reason for this one star review is that they ruined my suit pants. Not quite sure how they managed to do so, but the outline of my pants pocket is now permanently burned through the front of my pants from their "cleaning". To make a long story short: rude customer service, inability to clean my suits, and even ruining a garment of mine made for a pretty lousy experience that I wouldn't recommend. read more

I will never go back here again. I went to pick up my garments this afternoon, around 2pm. Both of the doors were open, but no one was inside. I rang the bell...nothing. I rang the bell again...nothing. I rang the bell a third time...nothing. At this point I started to get nervous wondering if someone maybe had a heart attack in the back and needed assistance, or someone had been attacked and was hurt, or something else was wrong. There was literally silence. So I yelled "hello?!?!" Still nothing! I rang the bell a 4th time. Silence. I decided to call the business number because I really needed the dress I came to pick up for a function. This time a young guy came from the back to answer the phone. I said "that's me calling. I rang the bell 4 times and no one came." His response was, "I had to go out back for a while, sorry." I gave him my slip, picked up my garment, and left as fast as I could. I don't know what was going on "out back" that he couldn't hear the bell 4 times or me yell, but it felt totally shady. read more

I've been going to Ace for a few weeks now to get my uniforms dry cleaned, they do a great job and they're fast. What really stood out was I had left money in the pocket of my uniform pants and the man who took in my pants caught me in the parking lot to return my money to me. Nice to know if I forget to check my pockets they will and return anything they find. read more

I get all my delicate clothing washed and dry cleaned here. I have been coming here for their services for 4 years They constantly do great work and I love supporting small business! read more

I gave Ace Dry Cleaners over thirty of my garments to have cleaned and honestly I went back to them because their prices are pretty reasonable but I wouldn't recommend them to anyone. First they called me one day at 8am saying I didn't pay for my cloths yet which I already knew but, makes me feel they have issues with employees taking money unknowingly. My biggest issue is when I picked my cloths up I had work shirts that still had very noticeable stains in them after I already paid for dry-cleaning services. When I went back to express my issue. The response was I couldn't get my money back and they have no way of knowing if I was telling the truth or not after I spent over 165 dollars having my cloths dry cleaned. read more

If I could rate 0 stars I would. I took 3 items here and one of them they told me may have an issue. I understand...when I picked my items up all three looked as though they had not been touched. When I questioned them they called what I assume is the owner on the phone. He was extremely rude and agreed to give me some of my money back for the one item. He also agreed to try again on the other two items. When I picked them up the second time, they looked the same as when I dropped them off. I questioned them again and was told it is what it is. I wasted $50 for my clothes to look exactly the same and was never told there is a chance of this happening. Very unhappy and will never go back AND will tell everyone I know of the terrible service I received. read more

I brought in 5 long sleeve button shirts I used for work. They were all the same shirt just different colors. At least 4 still had the sleeves rolled up when I dropped them off. The man at the counter was nice and service was fast. However I was surprised to receive a text the following day that my shirts were finished. Great! When I picked them all the shirts that I had left the sleeves rolled up were still rolled up! I thought ..Uh, how did you wash these and the sleeves are still rolled up. Then you pressed them with the sleeves still up?? When I got home I smelled them and they still had a smell in areas. I felt they were only pressed just as I had dropped them off. Not cleaned. I'm new in town and haven't been back. I drive to Holly Springs now for my dry cleaning. read more

Terrible service here. I've been to this place quite a few times only because they are one of the few dry cleaners in the area. Often times the service is mediocre at best, however this time I've had the absolute worst experience with this establishment.I've been to this place quite a few times only because they are one of the few dry cleaners in the area. Often times the service is mediocre at best, however this time I've had the absolute worst experience with this establishment. I took quite a few nice suits and dress shirts here to be cleaned and they came back with a moldy smell. The owner refused to clean the garments again and accuse me of wearing the clothes even though they were in the same hanger and format as when I brought them home. The worst part about this is that the clothes smell so bad that it permeated around my closet onto other clean clothes. I would avoid this place at all costs if I were you and choose any other establishment besides this dry cleaners!!! read more

Very mediocre at best. My dress suits look like they were never touch. Crease my dress pants on the side seams instead of down the front and back of leg AFTER my requesting creases down the front/back. I believe it is the owners son who is a complete horses behind. Owner seems nice. Other workers are nice although they don't really know how to make change........NEVER GOING BACK AGAIN! read more

My clothes have always been on time, with fair pricing, good quality, and friendly staff.

My husband dropped off 2 jackets on 8/24/2022 a black light nasa jacket and a light/med black vince camuto large puffer jacket. I picked the jackets up around 9/7/2022 in time for my trip to Sequim. When picking up the jackets, I noticed that something was wrong but it didn't dawn on me that the second item was a big puffer coat and not a jacket. I returned this item as it was not mine...it was a XXL black vince camuto puffer coat with a broken zipper tip. I was given the excuse by the black young man that it might be at the other store because he could not find it. I called back a few days later and spoke with the manager and his response was that he has a vince camuto coat and he didn't know why I was told that. I go back to the cleaners to pick up what I thought was the correct jacket but low and behold it was the same coat that I returned. I was told by the manager to wait a couple of weeks for my jacket to be returned. I called back and the young lady proceeds to tell me that the jacket I returned was mine???? what an insult to me as I should know what is mine and what is not mine. The manager gets on the phone and his response is the same as before...wait for a couple of weeks and we will call you. Yes, I was irritated and upset by the insult and yes, I was forceful in my tone, but how dared you loose my item and then tell me what is mine.....I still don't have my jacket and I am beginning to think this is an inside job...one of the workers has the jacket???? Poor business practices and problem solving. GO TO GLAM-A-RAMA !!! Fuquay Varina, NC read more

I came in yesterday and didn't get my discount. Was told I would get it next time. I came back the next day. The discount was put in the system as if I received it. I had to pull up my bank account to prove I didn't get it. Never once did he apologize. Poor customer service. read more

I always get items dry cleaned. I brought in a designer shirt with food stains on it. Picked it up today from a few weeks ago and the stains were still there. The shirt still smelled like deodorant that I'd used the night I wore it and it was wrinkled as if it hadn't even been washed. When I asked about it he ignored the issue. went down to the cleaners down the street and they agreed it looked like it hadn't even been touched or even pressed. They took it and said they would work on the stains. DONT TAKE YOUR ITEMS TO HIM. He's rude and didn't even refund me for the shirt being I had to take it to someone else. read more

Awful customer service. I took my shower curtain here to be pressed to remove package creases. I picked it up and it still had the creases. The owner was very argumentative and would not provide me a refund. Took same curtain to Glam O Rama in Fuquay and they did a fantastic job removing the creases. I will be using Glam O Rama for my future dry cleaning needs. read more

I would not recommend this place at all. The owner definitely presents himself as a racist and only prefers to cater to a certain group of people regardless of his skin color (you can check the other reviews from former customers). He was extremely rude, disrespectful, and unprofessional to my husband when he tried to rectify an issue we had with clothes serviced at this establishment. I called on Saturday to inform them of the terrible smell our clothes had and spoke to an employee and he instructed me to bring them in first thing on Monday morning. I decided to try and air out the smell until then because the stench was spreading to other clothes in our closet. My husband took the clothes in on Monday even and had the worst interaction with the owner Dharmesh Kharva. If Mr. Kharva had any integrity at all or concerned with satisfactory customer service he would treat all customers fair and do what is morally right. Unfortunately, he has no moral compass. A word of advice Mr. Kharva, as a business owner it looks bad on your business to respond to every negative review invalidating your customers experience by stating "You wish they would tell the truth". You clearly lack interpersonal skills and the ability to be honest (considering all the reviews you personally wrote for your own business to counteract the negative reviews, loser lol). I wonder how long that will keep you afloat. I look forward to reading your response :-). read more

This is an EXCELLENT dry cleaners! Great value fast turn around friendly service! They do great work too!

CUSTOMER BEWARE!!! I've used this cleaners a couple of times, and I wouldn't describe the environment as friendly. Today, however, it was surprisingly HOSTILE! This morning I received a call about an item that I had left for cleaning in November. I said that I would be in today. I went in and gave the phone number associated with the order, as requested. The proprietor couldn't find the garment. I then said, "Maybe it's in another area - I got a call about it today." He YELLED at me - "WHY DIDN'T YOU SAY THAT???" Maybe the man was having a bad day, but he needs training on customer service. They never found the item that I was called about and didn't hesitate to let me know that they have the RIGHT to dispose of the garment after 6 months. I didn't argue about the policy. I questioned being called today, responding to say I was coming in today, and getting there today to be told that the item is gone. The woman with him was civil. HE WAS NOT! I classify this as a case of misplaced aggression.I would give this cleaners a 0 rating if I could .I started by paying in advance today to have 3 garments cleaned. In response to the incivility, I requested a refund, and he said okay but wanted me to leave WITHOUT documentation. I wouldn't (and started videoing the exchange). He then processed the refund and gave me the requested documentation. He also was very anxious for me to get out. Earlier he alluded to the fact that he does not discriminate - and that he has many good customers who are in my group. Initially , I read reviews about their rudeness, but figured I could overlook moderate rudeness. Nasty is not acceptable. If this business survives under the current management, it would qualify for inclusion in Ripleys. read more

I have been going to this dry cleaner for years back when they were called 1.99 Dry Clean Spot, a couple of days ago I went in and it is now ACE Dry Cleaners, the new business charges more than the old so I figured I would still give them a try, they have posted hours on Saturday of 8am to 4 pm, when I arrived this morning Saturday 6/15 at 8:30 am and found the door locked and them closed I was extremely disappointed but when I returned at 3:45 today to pick up a suit I fully intended to wear tomorrow for Father's Day and found the door locked AND staff visible inside that refused to allow me in I was furious to say the least! I even showed them my pick up receipt through the glass in the door, they looked at me and shook their heads! Increased prices AND failure to adhere to posted hours of operation is a sure way to drive your business into the ground fast! In the future I will take my business elsewhere. read more