Our fire sprinkler was leaking. We called MFP on Monday morning and later that morning MFP arrived…read moreto repair the leaking pipe. Many thanks to Shawn for explaining problem and corrective action needed to fix the problem. Outstanding customer service and same day service warrants a 5-Star rating!

I am a newbie to homeownership and like all new homeowners, you do renovations. I had a contractor…read morethat put up a wall, dividing my room and leaving me a new utility room with no sprinkler. After talking to plumbers, I was told to seek out a fire sprinkler company. Metropolitan Fire Protection was great from the get go on responsiveness, price and service. They promptly respond to emails. They explained their cost estimates and discussed permit requirements. They explained the process and answered all of my questions. Their repairman was quick in removing the firehead and installing a new one. They also charged a lot less than their estimate. There are not a lot of fire sprinkler companies that do residential work. I recommend them.

Be CAREFUL! Very friendly owner has apparently retired. Now…read morethe fireplace Chimney.com sold has failed after just 2 seasons. The problem is not our pilot or gas, it's the solenoid gas valve part that Chimney.com installed. (A master plumber has identified the issue 100%, but doesn't do gas repairs.) Since the whole device is controlled by remote, we know we did not break it--we never touched it ever, but the like-new fireplace did not come on this year. We were charged full price for the unit, which should have lasted for many years. Now Chimney.com is now wanting another $300 just two years later to repair. Paid a lot for a new unit. Chimney.com they says they are not responsible for quality of their products and will charge for labour to "evaluate" the issue. They act very folksy/ocal--until there's a problem, then they cut you loose. Be forewarned that you need to be lucky because they don't stand by their products sold. This feels scammy.

This incredible company provided the most exceptional service I have ever encountered. After…read moresearching Virginia, DC and Maryland for a reliable gas fireplace seller/installer, I was referred to Tiffany and Jimmy. This company had every other beat in terms of price and service by a landslide. First, their prices are significantly lower than the competition as they have their own gas fitters and electricians. Most other companies contract out this work which adds a lot to the cost. They also have a beautiful showroom where you can see fireplaces before buying. Second, the service was unparalleled. Every single step was carefully explained and communicated. The technicians were on time, pleasant, careful, clean and skilled. It simply could not have been a better experience. This is a company that provides old-fashioned standards of excellence at incomparable prices. You will not be disappointed if you are lucky enough to do business with them. I consider it a tremendous stroke of luck that I had the good fortune to find and work with them. I think you will, too.

UPDATE: 1/21/21 -- Earlier this week FedEx left an oblong carton on my stoop. Gloriosity! It was…read morethe Kidde replacement extinguisher from the recall! If Mr. Sutton at Scotty's hadn't informed me of the co.'s recall, I'd have been out $40 out-of-pocket to replace it. And it was a better unit, too. I received the Pro5 TCM-8 rated 3-A:40-B:C with a metal head for future recharges. Mr. Sutton, tell your boss you rate a bonus, raise and promotion! For you yelpers looking to replace, check if your extinguisher qualifies first: https://www.kidde.com/home-safety/en/us/support/product-alerts/recall-kidde-fire-extinguisher/. Hats off to vendor Kidde for continuing its recall (don't know if it's statutory, though).

I have been a customer for years and recommend them wholeheartedly They even have parking which is…read morevery nice as they are in Olde Towne Alexandria.

I called DH Stevens last week when my water heater started leaking, and I'm really glad I found…read morethem here in the DC area. They handle everything from quick plumbing inspections to major residential repairs and installations. When I called, they gaave me clear pricing options and upfront availability right away, which was a huge relief since water leaking everyhere is incredibly stressful. The tech who came out clearly had a ton of experience with this specific issue. Overall, it was a super convenient experience for an urgent repair. I definitely recommend them, just make sure to confirm the exact scope and arrival time over the phone so everyone is completely on the same page from the start.

DO NOT USE THIS COMPANY! They allow the workers to get…read morestoned during the day WHILE being on a job site. Walked past the same van 3 days in a row in the Park Rd & Mt Pleasant St area and each time the 2 workers were in the van smoking weed. Reported to the company and they swore it was not acceptable but the same crew was back the next day smoking weed. I dont care that they smoke weed but I do care that they are doing it DURING their work day while they are working on someone's house.

So, I don't really want to give a bad rating :( Only because the guy came at 10 am sharp on the…read morepromised day , looked over my roof and gutter with all of the professionalism I expected, assured an estimate via email and vanished around the corner I checked my Yelp Mails diligently for the next 2 days. Then emailed, "Hi, when can we expect to hear from you ?" Prompt response received, " This afternoon". I was very impressed at the prompt response. Only, the estimate never arrived. Maybe, they got really busy ?!

A true professional, excellent workmanship, extremely punctual and honest-- all are words that I…read morewould use to describe Moris Gomez and his team at Exterior Remodeling. Recently, we purchased our home, that had a 50 year- old roof. Needless to say, getting a new roof was our first priority. After a google search for roofers, I called Exterior Remodeling and spoke with Mr. Gomez. He was prompt for our free estimate appointment. He inspected the roof, explained all of the details about the roof and the gutters and provided the estimate immediately. He didn't try to sell upscale me on things that I didn't need. The crew was on time the day of installation and extremely clean, leaving no debris. They were even nice enough to cut a few tree branches that were hanging over the house and fix a few of the siding panels that were unattached. We highly recommend Mr. Gomez, Chris and the Exterior Remolding team. Thank you for your service.

Contacted the call center, after painfully explaining every detail, like how to spell simple words…read morelike "cedar" the operator told me they could get somebody to my house that day, as an "emergency call". I asked how much is an emergency call vs a regular call and she said she didn't know that, and that a technician would have to call me to tell me the price after I booked the emergency service. I told her multiple times that I didn't want to book a service which I didn't know the price of. She finally says "I'll have the technician call you with the price of the visit before you commit". 20 minutes later I get a text and an email that a technician was on his way in about an hour. I contact the call center again, and nothing. Another 20 minutes goes by and a technician finally calls me. Won't tell me the price of a standard emergency call, and tells me a tech is already on their way. I simply said "cancel it". If it's this difficult to get a simple price from them, I can't imagine how more difficult things go for them. It told me everything I need to know about how they handle their business. Avoid. So many other great options locally, they don't need your business.

The tech that came out was great, he was pleasant, helpful and thorough. The issue was a bad blower…read moremotor on a gas furnace. My only issue was the labor cost. In the end, I did the work myself for a fraction of the cost.

I was coerced to write the pervious review for a $300 plumbing part that Mr. Fred stated I was…read moreresponsible for purchasing also that I has to pay the plumber my self when he was hired to fix the pipes in the first place.. Mr. Fred is a conniving contractor who keeps adding on tasks and pricing for more than the job is worth. Mr. Fred took 6 months to replace floors, remodel small bathroom, and fix broken pipes. His staff never did consistent work. Work maybe 2 -3 days the don't come back for 4-5 days. Ridiculous . If you are seeking professionalism and honest, timely work Too To Bottom Renovations Inc IS NOT IT.

The recent rain storm we had in early Jul left our 1,200 square foot basement filled with water…read more Everything was soaked. We called Top To Bottom Renovation early on a Sunday morning in the middle of a holiday weekend. By 9:30am on Sunday we Fred and team arrived, he told us what needed to be done, we agreed on a very reasonable price and they immediately got started. They got all the rain water mopped up, set up 24 heavy duty fans and added two megawatt dehumidifiers. In 72 hours everything was bone dry and back to normal. We didn't even need to use our insurance which would have cost us more and slowed down the process. Top to Bottom Renovation, Inc. is the ONLY company you should call if you have water damage because they know what they're doing, they're reasonable and they're fast!

Consumer Warning: Do Not Hire FixTman LLC (Washington, D.C.)…read more I would strongly caution anyone against hiring FixTman LLC for TV mounting or installation services. I hired this company through a referral from BJ's Wholesale Club, expecting professional installation. Unfortunately, this was one of the worst service experiences I have ever had. The technician arrived and spent 4 hours mounting my TV. Less than 10 minutes after he left, the TV fell completely out of the wall. After I contacted the company, the technician returned with his father and reinstalled it. That should have been the first red flag. The TV was installed in September 2025. In April 2026, the TV fell out of the wall again -- this time causing serious damage: * Destroyed my TV * Damaged my wall / sheetrock * Left me with additional repair costs I contacted FixTman LLC again, and their response was that they would do nothing because it had been more than 30 days. To make matters worse, Thumbtack Quality Assurance also stepped in and tried to help resolve the issue on my behalf. They contacted FixTman LLC directly, only to be told the exact same thing -- that I only had 30 days and they would not take responsibility. Let that sink in. A properly mounted TV should not fall out of a wall -- not once, and definitely not twice. This was not normal wear and tear. This was poor workmanship, improper installation, and a complete lack of accountability. In over 40 years, I have never seen anything like this. Please do your research before hiring this company. I will also be reporting this experience to BJ's Wholesale Club, since they referred them. Consumers deserve better. #FixTman #FixTmanLLC #WashingtonDC #DMVContractors #TVMountingGoneWrong #ConsumerWarning #BadContractor #HomeRepairFail #DoNotHire #PoorWorkmanship #BuyerBeware #BJsWholesale #Thumbtack #MaryPriester

Service was scheduled quite quickly as requested, but the back and forth between FixTMan, the…read moreactual contractor that did the work was a little wonky, as the contractor would tell me one thing, but the company would say something different. I appreciate the role which FixT serves, but with Yelp as the solicitation platform, it admittedly seems like another unnecessary middleman to go through them. The contractors did miss some minor things with our playground assembly, and unfortunately the price came in higher (without notification), despite my providing the exact model and steps required for assembly at the time of soliciting. The insurability and lack of comprehensive quality guarantees is a little off putting in the end, as even other entities that exclusively use "independent contractors" such as uber, still have additional protections in place for the end customer. Overall, they were good, not perfect. The process was wonky, but worked (for the most part) in the end. I just would prefer to go directly to the contractors in the future.