DO NOT USE THIS COMPANY! They allow the workers to get stoned during the day WHILE being on a job site. Walked past the same van 3 days in a row in the Park Rd & Mt Pleasant St area and each time the 2 workers were in the van smoking weed. Reported to the company and they swore it was not acceptable but the same crew was back the next day smoking weed. I dont care that they smoke weed but I do care that they are doing it DURING their work day while they are working on someone's house. read more

DH Stevens - 2 workers were in the van smoking weed. - Plumbing Near Me

I am an old time customer of DH Stevens Plumbing. I may be entering the third generation of plumbers. I haven't known them all but I have known a few wonderful DH Stevens Plumbers and I am a very satisfied customer. I can count on them to do the job right at the right price and show up when I need them. I appreciate that they were a family owned company that did not sell out to a larger company. They have long standing pride in their work. read more

Watch out for overcharging. Plumber came and did a diagnostic. He was helpful. He was at our place for 40 minutes or so running the water to diagnose cause of a small leak. No other work done. They charged for the diagnostic $75 -- but also an additonal $175. I think that is an overcharge for a diagnostic only visit. I sent three emails to the company asking about this but got no response. Will obviously not be going back to them. Too bad because the plumber they sent seemed ok. read more

I had an amazing experience with D Stevens Diversified Services for a recent HVAC installation. Darrell was prompt, professional, honest, efficient, reliable, highly skilled and affordable. I highly recommend D Stevens Diversified Services to EVERYONE!!! I am extremely satisfied with their service. (Theresa Staton/Lakeridge VA) read more

The Christopher Condo Property Management did an emergency call out around 11am today Sub due to a leak from 2nd floor to 1st floor unit (damaged badly) leaking into basement area that was reported Thurs and a tech came Fri to inspect. This plumber guy came out with an haughty attitude apparently tired and overworked and was very impatient he didn't have time to listen just rudely asking is it active is it active...he carried that attitude into someone's home on the 2nd floor. His tone became very upsetting to me and I let him know I'm the customer that called you out and paying you! He cursed me saying much and called his supervisor Stan Foley handing me phone saying you want to report me go ahead. read more

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We have used Stevens Plumbing several times and have always been very happy with the results. Most recently one of our toilets was clogging and required plunging a few times. Called Stevens and spoke to a very nice, efficient person who booked a plumber for 2 days later. I asked if she could book someone who had worked in our building before and she said yes right away. We were given a 2 hour window in the afternoon. The plumber, Alejandro, came right in the middle of the schedule window and gave 20 mins notice that he was headed our way. Alejandro recognized me (I am the president of the condo board) and he went above and beyond to diagnose and resolve the issue. Unfortunately the only resolution was a new toilet and some additional sanitary drainage system snaking. He explained the whole process and advised us on options. All in all great service and when we do resolve our issue permanently we will absolutely use Stevens (as do many of our neighbors). read more

I am an out-of-state owner of a condo unit at Hastings Court in Washington, DC. Stevens Plumbing has serviced the building and my unit many times since I purchased the condo unit in 2014. The owner of Stevens Plumbing, John Michael Calomeris, and I have spoken a few times and have solved plumbing problems in the building and apartment over the past decade. The former building manager, Chris Deckman, told my long time tenant, Sam Jennings, that he needed new seats and stems to fix leaky faucet in the bath tub. I telephoned Stevens and spoke to Kevin, but was not allowed to speak to Mike. (I am a retired painting contractor in California and I understand how company policy changes with the times. Still I was disappointed I was not given the opportunity to talk with Mike whom I trust.) Instead I talked to Kevin and requested a plumber to install 2 seats and 2 stems, a new spout...and snake the tub. I have replaced seats and stems in my home and it takes less than an hour and requires minimal tools. The plumber (Fitz) arrived in a large truck with no seats or stems after I told Kevin what was needed. Fitz had to make two visits to my unit and I was charged $833.50 which includes 4.5 hours labor plus DIAGNOSTIC and drain machine fee. During the two visits Fitz made 5 trips to his truck which took almost an hour. (In and out times are documented by tenant, Sam Jennings. It took Fitz 15 minutes to write up the invoice each day...that's 30 minutes! The plumber obviously padded the time to inflate the bill to over $800 just to fix a leak, replace tub spout and snake the tub. WHAT A RIP!!! read more

Edwin repaired the blocked pipe in my building diligently and professionally - my sink is now draining easily thanks to Edwin!

I had an issue with this company over one particular charge, but they were very accommodating and willing to come to a mutually agreeable resolution read more

I have been using Stevens Plumbing for several years now, for small jobs (like unclogging a toilet) to big jobs (like installing a new boiler for my heating system) and I have always been happy with both the quality and cost for their work. My house is over 100 years old and has a radiator heating system, and for over 30 years the system never properly heated the basement apartment. A few years ago Stevens heating system expert, Dave, inspected my system, made some adjustments, identified and replaced a faulty pump, and got the heating system working better than ever, and it now keeps the entire house comfortably warm including the basement. More recently I had to replace my 40 year old boiler with a new boiler. The Stevens team removed the old boiler and installed the new one in just one day. When the new system required some adjustments/fine tuning, Stevens stood behind their work and quickly made everything right at no additional cost to me. So if you need to get some plumbing work done or are new to the area and looking for a good plumber, I strongly encourage and recommend that you to call DH Stevens Plumbing at 202-882-4500 for all your plumbing needs. read more

On January 9th, 2023, we had a valve replaced in our toilet (which we bought NEW from DH Stevens in early 2019). After January 9th, the toilet still made funny noises but was usable, so we ignored the noises. Then, we were out of our condo for a full week. Upon our return on the evening of February 26th, 2023, we used the toilet. It flooded the bathroom because the tank over flowed, so we turned off the water. This morning, We went to our building management and they told us to call DH Stevens back. We were upset because the valve cost $156 in parts and labor, which was not a small sum. The woman on the phone was not helpful at all; she was condescending and belittling as she questioned us. When we raised our voices in frustration as a result, she YELLED at the top of her lungs and we had to put the phone down to avoid going deaf!! In summary, she told us someone would come because it was an emergency, but it would be after hours (after 6 PM) and at a rate of $225. She refused to accept that her plumber didn't do a proper job on January 9th, 2023. We immediately found an alternative plumber. IF you want to use DH Stevens, then PLEASE understand your RISKS. Also, please ask for warranty; we wish you better luck than we had! (Those who gave good reviews likely didn't experience an issue within two months of a replaced valve!) read more

We used the emergency service for our busted, leaking water heater - they talked us through some troubleshooting on the phone to save us an expensive late night visit. The next morning they came first thing and fixed the water heater in a matter of hours, and didn't even charge us for labor or for the expansion tank and valves they replaced. read more

I'd give zero stars if I could. Hired Stevens to clear my french drains. Cancelled our first appointment late the afternoon before. So, I rescheduled. I called to see if they did the work late in the day and they didn't know. Ultimately, they informed me that the pipes needed to be dug up and replaced. I hired Roto Rooter to clear them, which they did. Then a week later Stevens called to charge me for multiple hours of work they did failing to clear the drains. Why'd they do the work if they couldn't do it? And if it could be done, how is it that another company managed it. Contractors in the DMV are the worst. Sadly, Stevens has joined the fray of poor contractors. read more

We have been using this company for the better half of a year to fix minor plumbing issues in our older home. Four months ago, they came over for several hours to diagnose an issue with a toilet backing up. They advised us that we should hire a contractor to dig up our entire back deck to the tune of $6,000 in order to fix a sewer line they had (we later found) improperly identified. Thankfully, we got second and third opinions and resolved the issue for $600 with another plumber. We did however pay the bill for their "time" incorrectly diagnosing the problem and received a receipt of payment. Cut forward four months, a large man named Mike shows up unannounced banging on our front door, demanding payment. My husband explained that we paid them and showed him the receipt and explained that in any event, had we used them we would've been out $6,000 with no solution. The man became visibly upset and got in my husband's face, demanding payment despite the paid receipt. We ultimately convinced him to leave and stopped just short of calling the police. Needless to say, stay far away from this shady company unless you want unannounced threatening visits. Knowing that this man has our address I am still fearful for our safety and unsure if or when he will turn up again looking for more money. read more

DH Stevens - On the left is Mike Higgins, who showed up at our doorstep unannounced four months after we paid a bill. - Plumbing Near Me

Another Quality Job by Stevens! We thought the hot water heater was not heating properly since the shower was not hot. Our tech arrived on time. They explained the troubleshooting and tested the water temperature everywhere and the shower about 10% lower that the rest. The replacement value was on the truck and the problem resolved in under two hours. Very Professional, knowledgeable and courteous. Highly recommended! read more

They fix my toilet & waste pipe problems. They are available whenever I need them. They are my go-to plumbers. I think their prices are fair - plumbing is always expensive. read more

Called DH Stevens after my gas water heater exhibited some not great signs of venting issues. They sent a guy out right away to take a look and plan for a potential replacement. He spent a while diagnosing it, explained that it looked like a chimney issue, and confirmed that I should contact a chimney sweep. As long as the problem can be solved that way, no need to replace the water heater. So he didn't try to upsell me and didn't even charge me for his time! Really appreciate that level of professionalism and will be calling DH Stevens for all my plumbing needs. read more

I phoned them yesterday afternoon to see about time important (Thanksgiving week) repair of household toilet not refilling after flushes. Was able to make appointment quickly and easily although new customer. Technician/plumber had a cancellation and was able to come over earlier than expected - which was perfect for me. Alejandro was professional, knowledgeable and worked diligently to repair the problem in a fairly short period of time. Cost for services was extremely reasonable for job needed (could have never done on my own) and Alejandro explained what had happened and why these types of problems naturally occur over time. Very appreciative customer here and will use again read more

I wish I could give this company 5 stars but they are not priced fairly. They were very responsive and within 24 hours I had a new hot water heater. But the price of $2100 is outrageous. I did not have the luxury of time to shop for another plumber, they were already at my house so I authorized the charge. But I would never use them again and I can't recommend them to other customers. They definitely took advantage of me. If their price had been fair I would gladly give them 5 stars. read more

I highly recommend them! They are experienced and HONEST! I was able to arrange a visit within 48 hours. They gave me the estimate over the phone $75 for the visit and the half-hour/hourly rate. It took the plumber less than 20 min to solve my clog. He showed me how I could de-clog in the future, and I was very impressed that he was honest and helpful! I realize that I might have had a few too many bad plumbing experiences... He charged me $65 for the visit and then less than the half-hour rate quoted over the phone. Overall, $135 was a great deal. *do not ever call Roto Rooter, they won't tell you the fees over the phone. And, they scam you. I was charged $420 for snaking a sink and tub. The plumber said he was only charging me for one service, but I'm pretty sure it was a scam. read more

Credit where credit is due: the plumber who actually showed up to my apartment was super nice, did the job quickly, and didn't try to overcharge me. However, everyone else I dealt with was somewhere been not helpful and actively rude. I had an actual plumbing emergency on a Saturday and my building recommended them. Man was my building wrong. I called once late on Saturday and they said that because I had shut off the water, I'd done what anyone could until Monday. And then the conversation ended. So I called back the next day to confirm my work order was in for Monday. The woman answering said she had no idea. Cool, so I waited until Monday. No one called me, so I called around 11am and they seemed surprised that I had even called to confirm a time? Anyway, can't stress enough how great the dude who showed up within the two hour window was. During a pandemic, having a guy who shows up, does his job, finds a way to save your money, and wears a mask 100% of the time (as did I, wear a mask when you're around essential workers y'all) is your dream plumber. Except that when he called his supervisor to price it out, I told her that I was texting my landlord trying to figure out how they could bill him, and she accused me of trying to scam the company out of money, because they had the work order in with me as an owner-occupant, not a tenant. It was a weird hill to die on given that no one asked me that question and I never implied that I owned the place. I looked at my plumber and said "I'm so sorry, I'm not trying to scam anyone." And the. He muted the phone and said, "Don't worry, she's like this with everyone." WHAT?! I don't even know where to start. So, look, not one star because my toilet tank is no longer cracked and my plumber was super nice. But only two, because everyone i dealt with besides him was so unpleasant. read more

Called the main number needing emergency services as my kitchen sink was actively overflowing and was told dispatch would call me back with an ETA. Two days later now and no one has called me back. read more

I am extremely pleased with the plumbing services received from DH Stevens Plumbing & Heating. They provided excellent customer service and did outstanding work. Bonus: Stevens has a lot of experience working in DC, coordinating with condo maintenance techs, and dealing with DC parking challenges. Kudos to Alejandro, one of their highly skilled plumbers. He provided first-rate customer service. I found him to be experienced, reliable, & genuinely interested in doing an excellent job. I would highly recommend DH Stevens Plumbing & Heating. read more

We had an issue with a leak that we tried but could not locate. We called these guys and they came out the next day. Alex spent about 20 minutes crawling around with a flashlight. He looked everywhere and found the location of the leak. He told us that it would take about an hour to fix and he had the parts in the truck. We had plumbing work done before so we had some idea what things like this cost. To our surprise, their price was lower than what we were prepared to pay so we readily accepted the estimate. He started to pull parts out of his van and crawled back to the attic to fix the leak. True to his words, he was done in an hour. He proceeded to clean up the area and pack up his tools. Since we weren't sure if they take credit cards (they do), we had gone to the bank to make sure we had cash on hand. However, since they accept credit card, we now have a load of cash to spend elsewhere. lol Overall a very pleasant experience. read more

Just completed a job with Stevens Plumbing and they did an excellent job getting our heat back on quickly by fixing 3 gas lines to 3 different condos. So last night we had a leak on 3 of our gas lines to 3 different condos...each having it's own unique problems. This morning I called several companies asking for someone to come out and it was nearly impossible to get anyone the same day. Fortunately, I called Richard from Stevens Plumbing and he cleared his schedule to have a technician (Wayne K - same name...I know) come out to help us. I asked what he thought the 3 jobs would cost and he guessed a total of around $1000, which was considerably cheaper when looking at the reviews/prices on Angie's List of other plumbing companies, so I was comfortable taking his quote. The technician, Wayne, came out within 30 minutes and was extremely nice and explained everything that needed to be done. He said the issues with the gas lines were unusual to have holes, but got everything fixed within a few hours. The best part was that he broke out the pricing for each unit so each condo owner got a price respective of how much work was done for each gas line. Overall, I had an excellent experience. They were punctual, quick, cheap, and came in $50 below their quoted price...which is really all you can ask for. I wish all plumbing companies were like this. read more

We've had to call these guys several times over the last few years and they are always so helpful. Today even though they were booked solid they sent someone to just take a quick look at our water heater to assess. It turned out to be a simple problem and he fixed it right away. Highly recommend for their professional, knowledgable and fast service. read more

Check their materials pricing ! They marked up a garbage disposal by 50% over Home Depot's price.

How are these crooks getting positive reviews? And what kind of deal is is the $65.00 service charge plus $110+ hourly rate? In and out in under 5 minutes to unclog a toilet and I'm out $135.00. I know roto-rooter does this... but I expect it from them. And the SOB's supposedly have a relationship with our apartment building and the management company. They know they have people over a barrel and they choose to exploit it. The most I can do is complain here and to the property management for the shat referral. If I could do more I would. read more

Can't really justify the 1 star since they couldn't be bothered to show up to give me an estimate for a major sewer replacement project. Had an appointment and they just didn't show up. Didn't call either. Looks like I dodged a bullet. read more

Super positive experience working with Stevens Plumbing for an emergency fix for a broken bathtub handle stem, would definitely recommend Stevens for your plumbing needs! Having called 25 plumbers to try to get an emergency fix for a broken bathtub handle stem, I spoke with Richard on the phone. He was friendly and warm from the get-go and while he (and the subsequent 25 other companies I called) told me that they didn't have times available day-of that he'd add me to a "wait" or cancellation list. Before we got too far into our conversation he explained their rates ($75 visit/consultation fee, $165/hour charged by the half hour and anything additional for parts) which seemed consistent with other plumbing services I'd contacted. Luckily for me Stevens called back about 4 hours later and sent Alex my way with a 20-minute lead time. Alex was super nice and professional and despite some minor hiccups finding the water shut-off valve (my fault), he was done in about 50 minutes. read more

Alex, with Stevens Plumbing was AWESOME to be around. He knows his skill. Made better suggestions. And, with a great customer service attitude. My kitchen water needs are controllable from the building water supply. And, just because he was so proactive, he solved my "broken" dishwasher, by unclogging the dishwasher drain output into the garbage disposal! Gave me a $25.00 Coupon. And, left me with four $25.00 coupons for my neighbors, too! read more

I don't often write Yelp reviews but I feel motivated to share the good experience we had once again with D. H. Stevens Plumbing. The technician, John F, was very professional and efficient. He was also friendly and clearly enjoyed being helpful. He replaced two toilet fill valves, cleared a few drains and took care of some other repairs. I highly recommend this company and John F. read more

So I read the great reviews and decided to call for annual boiler maintenance. Their guy, Ed I think, came on time but that's where my satisfaction ends. He listed off 3 issues I needed to 'repair', 2 major, one minor issue. Then he charged me $240. That's the $75 initial fee plus apparently their policy is to charge for travel time also, adding $85 just for 15 min before+after the actual time he spent. Now here's the kicker- I call them back for an estimate on the 3 repairs. No call back. Twice. I finally call another company who come check it out for $89 (total flat) and they explain that for the cost of those quoted repairs I can/should purchase a new boiler. No wonder no one bothered to call me back about a repair cost estimate. I've now had 2 other boiler/HVAC people out, all confirming I got totally ripped off. Worst $240 I've ever spent. read more

$400 paid and two new leaks! The Stevens serviceman came out to my apt yesterday to fix two toilets, #1 which needed a new flushing assembly (inside tank), and #2 which had a leak from a rusty screw that was keeping the tank in place. After nearly $400, toilet #2 is fully repaired, but toilet #1 now has two NEW leaks: one from the valve around the water shut-off handle, and one from the screw holding the tank in place. My main issue is this: The serviceman clearly did not have the right connector from the water shut-off handle to the tank, yet he spent almost an hour trying to find various solutions with the parts that he had. As a customer, I would expect him to stop and ask me: "would you like me to continue and try to make this work which will cost you labor time and I cannot guarantee success, or would you like me to stop and come back with the correct part?" At this point, I got neither - I paid for the labor and I did not get a solution. I contacted the company (including the owner) via email the next morning, and they did not follow up with me. I'm calling them now.. read more

I was initially pleased with Stevens Plumbing. I had a sewer line back-up and called them late on a Sunday evening; a crew was at my house within 2 hours to fix the problem. They couldn't tell exactly what had caused the issue, but after they were done, everything was flowing freely as it should. Two or three months later, I had another sewer backup. I called Stevens right away and advised them they had worked on my house earlier this year and that the problem they were called out to fix had recurred. I simply asked them if they could come fix it again and before I got any further I was told the first available appointment they had was 10 days away. I asked "even for an emergency"? Yes - even for an emergency. I called another company to come out who did a more thorough diagnostic procedure and while they also could not tell me exactly why the problem recurred, they did fix the problem once again and were able to provide me with a further diagnostic/repair proposal that I could follow if I wanted. Stevens demonstrated that they didn't want my business and even though this diagnostic/repair proposal offered by the other company is relatively expensive, I won't even think about getting a quote from Stevens. read more

We've used these guys a couple times to (1) fix our running toilet last year and (2) vastly improve the water pressure in our shower three years ago. We've had no running toilet/shower water pressure problems in the years since, so I guess they did a pretty decent job! They were good about coming right away when we had a problem, and they were generally nice people. I'm no plumbing expert so I don't know if their prices were particularly cheap or expensive compared to other places. We picked these guys because our management company said Stevens had done work on other units in our building, so they were familiar with the building's plumbing system. Here's their website: http://dhstevens.com/ ==================== Update: Our shower faucet sprung a leak. We were less satisfied this time, in part because it took Stevens nine days to fix it! On the plus side, we appreciated that they were willing to come out on short notice (Three visits in all, inc. one late-night visit prompted by a panicked call on our part). Stevens also worked effectively with our building manager to turn off the building's water and obtain keys, etc. Finally, the faucet's been working fine since Stevens fixed it. But there were two things they could have done better: 1. We knew water was leaking into our tub, but we didn't know that water was also flowing behind the wall and through our downstairs neighbors' ceiling! It would've saved lots of trouble and expense if the Stevens plumber had noticed this and mitigated it on their first visit. Instead we didn't find out until a couple days later when our poor neighbors alerted us to the hole in their ceiling! (Hence the panicked late night call). 2. Stevens could improve their system for tracking part orders. Our old building has old plumbing, so they needed to order an apparently rare "Elkay Cartridge" from the manufacturer. It took more than a week (from Monday to the following Wednesday) for the part to come in. What made it difficult was that Stevens could not track this order well enough to tell us when we could expect the part. Would it be two days? Two weeks? We finally found out the morning the part came in. Nine days is a long time to have a busted shower with no end in sight. BTW the total charge was $459, which I was told was the standard "flat rate" pricing for residential jobs for this type of situation. read more

I use them regularly for all kinds of service for a multiunit property. The pricing seems fair; they don't overcharge for time or extra visits. Things don't always get fixed on the first try, but that's life sometimes, especially given the number of old buildings with sketchy plumbing in this city. The various plumbers they've sent have always been courteous and responsible. read more

I had a problem with my toilet (it wasn't filling properly). I called DH Stevens and made an appointment, but unfortunately they weren't able to see me for three days. It was no big deal though because they came on time as scheduled and were able to fix my toilet within 15 minutes. I was even able to get a discount on the work that was done (I think they have a lot of clients in my building so I got a "preferred rate."). Overall, no complaints. I'd definitely use them again in the future and would recommend. read more

We had a difficult to reach leak in our ceiling that could have been from a waste pipe or a water pipe. Not knowing who to call, I went onto Yelp and read the reviews of Stevens Plumbing and called them right away. On the phone, they were clear, straightforward, and easy to work with. They made sure I understood their pricing structure and we set a date for them to come to the house. It wasn't a rush job, and they were very accommodating to my schedule. When the team of two, Alex and Alejandro, showed this morning, they got right to work problem solving the issue and deciding what they needed to complete the project. They figured out that it wasn't the waste pipe (yay) despite the fact that initially it looked like it was. They pinpointed the problem and got down to business. They did exactly what they said they would do. They completed it timely and cleaned up afterwards. They were professional and nice. They provided excellent service for a reasonable price. I would definitely use them again!!! read more

This company came recommended from my realtor. We had a non-emergent issue with the toilet continually running and also with a bathtub clog unable to be snaked. Overall, prompt and fast service. Charges are reasonable: $175/hour + materials +$75 trip charge. read more