Ordered custom windows for my kitchen remodel that turned out beautiful. Pricey for a single and a…read moredouble casement window, but the quality was great and they look as nice as they function so it was money well spent. My review would have been a five star, but it took 6 months from order to install and this caused me unnecessary stress and an additional $800 to my contractor to frame in the windows that were 6 weeks later than originally quoted. If you are in no hurry, Pella of Irmo has great product. If you are, double check with the salesman and Pella corporate for lead times.

We started the process of replacing all of our windows in February of 2022. We met with several…read morevendors at this time and decided to go back to Pella basing this decision on work they have done for us on previous homes. We were originally told the project would be completely finished in about 6 months. After ZERO communications and repeated requests for updates the project finally started 7 months later. We had multiple windows ordered incorrectly and ordered multiple times incorrectly, this all added to the delay in finishing the project. At one point a large picture window was shattered during install and was left in place with the shards of shattered glass being scattered everywhere when the wind blows. six weeks later after repeated calls and emails the glass was replaced with the replacement I had in my garage the entire time that was ordered the wrong color and left until the correct window could be installed. All in all the project took about 14 months to complete and although the Pella product itself is fantastic. I can not recommend Pella windows $ doors in Irmo. The commutation is horrible! Customer service is even worse! all of our issues could have been resolved easily by communicating timelines and expectations. We we all understand not being able to get product in this day and age. this does not excuse poor communication and poor customer service!

They did a beautiful job. Cleaned up well protected my landscaping. They beat everybody's price…read more Especially with a class 4 five star roof. 50 year warranty that is a piece of mind. If you want a good price with no haggle call these guys you want regret it

Well Premiere Roofing put a new roof on our home a little over two months ago and I have been…read moreblowing up the sales reps cell phone and called the answering service. Zero response! BUYER BEWARE!

Also known as Atlantic Windows and Doors, this is an excellent company and I highly recommend them…read more The owner, Fritz is an outstanding person and cares a lot about his customers. Call them for your window and door replacement needs.

I had all of my windows replaced and noticed a difference in the comfort of my home and my electric…read morebill immediately! The staff from quote to installation to inspection were all courteous. The installation was quick and clean.

Truely a customer centric company. I had inter action with 5 employees of this company. In every…read morecase the individual is a company ambassador. Each is knowledgeable, professional, skilled in their area of expertise. The owner/senior leadership obvious understands the quality of thier team is omnipotent. Nothing is more valuable asset to a company then their focus on being customer centric. If you can nail that one aspect the team will deliver the results not only for their company but for the end user, you and I, the customer. This added to extremely fair prices, high quality of work and timely action is a true WIN-WIN for all.

Hired them to replace a door window and another window. They were nice and did a good job. I would…read morehire again.

We were in the market for seamless gutters and I couldn't get anyone in the Charleston area to…read morereturn my calls. We saw Southern doing a demo at a Riverdogs game in downtown Charleston, so I stopped and inquired about getting an estimate. They literally had someone calling to set up an appointment the next business day. Our gutters look great and have been performing wonderfully since last June (2016). They had 0% interest financing for 1 year, so we jumped right on it. I still don't understand why there are so few homes with gutters in the south. Boggles my mind.

We saw them at the fair and we gave them our info to have them come out and do a free estimate for…read morea walk in bath tub. Frank came out, which is the Manager and gave us an estimate. He was very polite and listened to everything that we had to day about what we wanted. When he gave us the estimate, he said that he will have someone come out and measure to make sure that everything was going to fit as planned. The guy came out and measured said everything was good to go. He ordered the stuff the next morning and he called to set up for the installation. They came and did a beautiful job. I couldn't have asked for better. I will definitely use them again and recommend them to everyone.

After previously using and recommending Window World, we are purchasing a new house and I wanted to…read moreget the windows replaced. Now, I am a rational person, however, the quote I was given was exhorbinantly high. $15000+ for six windows and 2 standard 72" X 80" sliders. Window sizes didn't matter as they said they charge one price for any window. So after looking over the estimate and figuring I had other things I need to budget first, (kitchen and bath remodel) I have them redo the quote for just 4 windows. $5465 for FOUR windows. I'm utterly frustrated at this point. I called and asked to speak to either a sales manager or the owner, and haven't heard back from anyone thus far. I'm sorry but I know materials and stuff went up, but to be charging $1366.25 per window seems to be excessive. These aren't Pellas, they are standard sliding vinyl windows (sliders are the cheapest to manufacture as per their own saleswoman) Needles to say I guess I will not be doing business with them anymore.

We are having issues with our door frame that you guys installed. We have had a problem since day 1…read moreordering from you guys. The first problem was that we were told our doors would be in within 10 weeks (they were not). The second issue was that our front door was the wrong color on the inside. The third issue was that the guy measured our back door wrong therefore ordered the wrong size. We then had to wait another 8+ weeks to get the correct door (which we were told was a standard factory door and should be in stock). Now we have the door frame falling apart, the window in the front door rattles, and there is cold air coming in from underneath the back door. This is unacceptable. We are very dissatisfied.  I am attaching a picture of the external door frame that is pulling away from the house.

We had a French door broken by a flying rock from a weed eater. Glass Guru was our second quote and…read morethough they were slightly more expensive, we were very impressed with their level of knowledge and are very glad we chose them. They were prompt in responding to our request and ordered the necessary glass. On the day of installation, the owner and his mature, knowledgeable assistant arrived on time, got right to work, replaced the shattered glass very quickly and did a great job! We will use them again and encourage others to use them, too!

Requested a quote for doggie dog in a storm door. A guy came out and measured but never heard back…read morefrom company. Called company and asked never heard from them.

I do not recommend this company. Your company just replaced our windows over 6 weeks ago and the…read moreinstaller told us to wait 2 days before hanging back up our blinds. When we went to put up our blinds and the windows were recessed in too deep and there is no way to hang our blinds. My husband and I were never explained or told we could not hang blinds and the company and installer knew we were going to hang back our original blinds otherwise he would not have told us to wait 2 days. We have contacted your company on several occasions and the salesman, Paul, was sent out as well as the lead installer, Travis, (not the person who originally installed the windows) and both did not understand why the windows were installed this way and said they would get back to us. After contacting the company in Greenville several times, Jon Burr, called me back and said there is nothing he can do and they installed a functioning window. I said you have not even seen our windows in person and he stated he was happy to come take a look but his answer probably will not change. I find it very hard to believe that everyone that gets replacement windows will not be able to have blinds and if that is the case this info should have been presented well before we agreed to the new windows. So we just spent $10,000 with this company on windows and they are telling us now that we cannot have blinds? I have not been able to put up blinds in my 2 year olds room or our bedroom which has been a disaster! The windows are recessed too deep and are not even placed where the original windows were placed. We just want this problem fixed. We have left several messages for Mark or Karla Nichols, the owners of the company, and are still waiting for them to respond. I would recommend using a different company if you need new windows. Anna

From the owner: Vinyl Replacement Windows Doors…read moreNew Construction Windows Sunrooms Enclosures Siding