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    Bigger Glass Company

    5.0 (2 reviews)
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    10 months ago

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    2 years ago

    Hired them to replace a door window and another window. They were nice and did a good job. I would hire again.

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    I do not recommend this company. Your company just replaced our windows over 6 weeks ago and the…read moreinstaller told us to wait 2 days before hanging back up our blinds. When we went to put up our blinds and the windows were recessed in too deep and there is no way to hang our blinds. My husband and I were never explained or told we could not hang blinds and the company and installer knew we were going to hang back our original blinds otherwise he would not have told us to wait 2 days. We have contacted your company on several occasions and the salesman, Paul, was sent out as well as the lead installer, Travis, (not the person who originally installed the windows) and both did not understand why the windows were installed this way and said they would get back to us. After contacting the company in Greenville several times, Jon Burr, called me back and said there is nothing he can do and they installed a functioning window. I said you have not even seen our windows in person and he stated he was happy to come take a look but his answer probably will not change. I find it very hard to believe that everyone that gets replacement windows will not be able to have blinds and if that is the case this info should have been presented well before we agreed to the new windows. So we just spent $10,000 with this company on windows and they are telling us now that we cannot have blinds? I have not been able to put up blinds in my 2 year olds room or our bedroom which has been a disaster! The windows are recessed too deep and are not even placed where the original windows were placed. We just want this problem fixed. We have left several messages for Mark or Karla Nichols, the owners of the company, and are still waiting for them to respond. I would recommend using a different company if you need new windows. Anna

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    Bigger Glass Company - windowsinstallation - Updated September 2026

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