Small‑town folks with top‑notch customer service. I always enjoy stopping by and chatting with the…read moreteam. I've been coming to this store for well over a decade--easily a couple dozen visits--and every experience has been great. They hire local people who are genuinely wonderful, and they consistently support local schools, businesses, and the community. As of 1/25/26, their rating sits at 3.8, but the low scores pulling it down are from users who appear to live out of state. I'd take those reviews with a grain of salt.

Five Stars - Always a Great Experience!…read more I've been to Helena Hardware several times now, and every single time I walk in, I'm greeted with friendly, genuine service. The staff truly makes you feel like family--which is something you just don't get at big box stores. Anytime I've had trouble finding something, someone is always quick to help and knows exactly where to point me. And when I'm not sure which product is best for a project, they don't just give you a vague answer--they actually know their stuff and give solid recommendations. I also love that it's family-owned. It's so much more convenient than driving out of town to shop at a giant chain store. This is exactly the kind of local business that deserves our support. Helena Hardware is a gem of a store--and I'm grateful it's right here in town.

Small town hardware store. They won't have everything like the big chain stores but its way better…read moreif you ask me. Staff is always helpful and friendly.

I don't know why, but the smell of Lowe's and Home Depot always makes me happy. These stores are my…read moreplaygrounds. Super easy to navigate, always has what I need, friendly workers. This store appears to have steady flow during each visit, but never takes long at the registers. Clean space.

I've never seen customer service like this it was an horrible attitude.. idc how long your day has…read morebeen if your busy just tell me to wait or put me on hold for a second do not catch an attitude with me.. guy from the rental department. Sounded like an older gentleman.

If your kitchen sucks, and you're tired of that, head on down to Williams Sonoma and let the fancy…read morecookware vibes wash over you and change your life. The kinds of pots and pans that when you hold them you get a sense of your own mortality because it is apparent that they will last longer than you will. All the little cheese knives and wine decanters that a rich old lady could dream of. A butter crock? A festive baking dish? That one weird looking utensil that know one knows what it's for? They've got it all. A space that is brightly lit, with products in every direction and people running around everywhere but that somehow still feels cozy and imparts a feeling of aspiration toward culinary greatness on the entrant. You will visualize yourself standing over a brightly colored Dutch oven full of perfectly braised shortribs with the wind at your back on a temperate day in the spring. If you get some kitchenwares at this place, when a lot of people come to your house, at least one of them will be like, "Oh I love this thing where did you get it?" You can then say to them, "Williams Sonoma they have some great sales you should go". You deserve good skillets and such. Treat yourself. You'll only regret the purchase for a day or so, you'll have the skillet forever. Go to Williams Sonoma and make all your kitchen dreams come true.

I came here before lunch one day with my friend and fellow Yelp Elite Roxanne S. They had all kinds…read moreof home goods and dry foods here. From super fancy espresso machines to all kinds of impulse buys, it was fun to browse here.

I was in here a few days ago looking for a specific type of floor lamp with shelves. When my…read morehusband and I walked in, an employee greeted us and asked if we needed any help. My husband responded that we did and asked where the lamps were located. The employee pointed it out to us. Well, my husband and I didn't follow directions well because we ended walking pass the lamps. We were talking to each other about how we couldn't find the lamps when the employee from earlier walked up to us and said, "I noticed you didn't find the lamps. Let me walk you to the area." The employee proceed to walk us to the lamp area. They did not have what I was looking for, but I appreciate that gentleman for following through with making sure we were in the right area to look for what we wanted. Because of that great customer service, I would come back here to find something else I needed.

The smell in here was so strong that it gives you headache. They need to ease up on the home…read morefragrance here. It is very cluttered in here as well. You can find a lot of stuff in here but I didn't last long because of the overwhelming smell of air freshener. I like when stores put clearance outside makes it easier to shift through.

Stopped by to pick up specific things. Found all of them but one so that was great…read more Store is clean and stocked well. One thing I never realized is that they have bathrooms. Who knew?

I've been going to Harbor freight for years. I'm so glad they opened a location in Shelby co…read more This store is small and they may not always have everything you need. The products are not professional grade; however, if you have a task and need inexpensive tools this is the place! I am not a skilled craftsmen! Comparable tools at big box stores are significantly more expensive! I don't always need the cost of professional grade equipment for a one of job. I've purchased a reciprocating sander, a saws all, a pressure washer, tarps, bungee chords, and various other items for a fraction of the cost of the local Home Depot or Lowes. Certain items like my drill / weed eater are name brand from big box stores but everything I've purchased from here is far better than expected. My sawsall was $20.00. I've used innumerable hours through the years and it functions as well as my fiends high end tool. The difference is I paid roughly 10 percent of what he paid. If you get on their mailing list you get coupons off the already low prices and coupons for free products with any purchase. Today I needed a tarp. It was 6 bucks. I received 20 percent off and received 3 free gifts. A digital multimeter, a mini flash light and a 24 pack of AA batteries. The tarp alone at the big box is roughly double the cost with no coupons and absolutely no freebies. I would highly recommend stopping in if you have a job that requires a specific tool you may or may not use again. My wife and I wanted to refinish some old furniture I didn't want to spend a ton of money on tools for the job so I purchased a reciprocating sander from here for maybe 15.00. It worked well! So well In fact that we took on additional refinishing projects in our home and for her classroom. I've used the $50.00 pressure washer for hours!!! Friends have borrowed it and been astounded at the quality for the price. These again are not professional grade tools but they work just fine for me!

Hobby Lobby is better than Michael's lol. There are ALWAYS sales happening. I happened to go in…read moretoday for supplies for a craft I plan on doing and spent half the price that I originally did at Michael's. From now on I'll definitely make them my first stop. Lines can be a bit slow but when they aren't crowded you can get in and out quickly.

This location always seem to be busy yet the associates are always pleasant and accommodating. I…read morewas able to make gift bags for my Bible study group for under $5. Great place to pick up last minute items without a lot of fuss.

Maybe they saw my review from over five years ago, but I have to say...employees have been helpful…read moreto me when I visit this location now. I stopped by yesterday looking for a printer for my home office. An employee saw me looking and came by to ask me what exactly I needed in a printer, and he discussed some different features and options with me. He was truly very helpful. They even told me about a subscription service that Office Depot has that I've never had heard of before. I will definitely be back at some point and I'm glad to see that they've improved their customer service.

A very friendly and well stocked location! I was offered help finding things in the store multiple…read moretimes by different workers. It was a very clean and well organized store.