The staff at Ace Hardware are often cranky and unfriendly. Today was the worst ... I went to fill…read moremy propane tank, as I do regularly, and found that they charged me $27 instead of the $21.45 they normally charge. I was shocked to find that it cost me that much; the price increase is too high compared to other suppliers. They were not apologetic at all. I called another Ace and of snd they were cheaper!!!!!!!! Time to switch to another Ace, I hear good things about McFarland. These guys don't care.

ACE hardware on Cottage Grove in Monona is wonderful. Even the young man with the piercings has a…read moregood personality and is communicating well with customers! The other staff is superb and they have won me over for most things I need when I am in Monona helping my daughter and her family! Love ACE!

This Ace Hardware is a newer addition to Cross Plains, it opened in 2022. You cannot beat the…read moreservice at this store! The team that manages this store is beyond helpful. I have made at least 20 visits to this store since opening and have never been disappointed. During our most recent visit, we were looking to purchase 2 gallons of flat paint to match the paint we started, they were no longer carrying this sheen. The manger called local Ace stores and is driving to Deforest to pick up a case of flat paint for us. This is service that seems above the expectations.

A much more inviting location than the Midvale store, though still kind of stark. If you need some…read moreinexpensive tools or basic repair/home items like zip ties, tarps, etc., it's not a bad stop. The lighting is almost glaringly bright, but the store is organized and clean. There are some good deals for free items with purchase and the cashier was super nice. The store does have that rubber smell you'd expect, but it's not nearly as gag-inducing as some other places.

This Harbor Freight has only been open for about 5 weeks as of this review. It was really nice to…read morewalk a store as clean and neat as this was. The cart pushed easily as the wheels weren't worn out from years of abuse. They had exactly what I wanted, a 20 ton bottle jack. The people working were very helpful. Enjoyed the experience.

My lawnmower wasn't working very well. I took it in to see if it could be fixed. I didn't think…read morethey would be able to fix it for under what it is worth. Well I was surprised they were able too. I was very impressed with the service I received. They also cleaned it for me. I will be back for sure. Good work Honest and trustworthy what more can you ask for.

Staff are super friendly and willing to help. We were looking at some decor pillows and they were…read morestored a little bit too high up. Thankfully, we were able to quickly find someone. This employee was holding an arts and crafts class, and very graciously helped us find a staff member who could get the pillows from high up. Everyone was very nice and it was very efficient. I really appreciate not having to wait very long because sometimes Michael stores feel understaffed, but that was not the case at all here.

They just up and decided to close for good. No notice or email nor text…read more Found out via a sign on the door as I came out to pick up my custom framing order. Covid-19 is real AND somehow things are abruptly done but let's be real... WISCONSIN had a stay in place order and they remained OPEN.

I always talk about when I get help plumbing at Lowe's I end up going back three times to get the…read moreright parts, these people were very nice and helpful.... But I did make 6 trips.

They definitely need a lesson in customer service. They had items placed in the wrong "slots"…read morebecause of space. and didn't have the sale item that was supposed to be there. I asked if they were issuing a rain check on the item, and was told "I don't know, you can go back to the customer service to check". Apparently, that's not her job.

We go here every year for school supplies and also come for our printer ink and other office /…read moreschool supplies. The store is never busy, which is great, but honestly, they have so much great stuff, wish more people would shop here. They do a decent amount of online orders and print sales so that is good, but we hope this place doesn't get shut down. The building desperately needs repairs and work done and please please update the POS system. Your poor employees have to do so much extra work because of how outdated the POS system is. Riley has been there every time we have shopped here, he is a great employee. We had dealt with the other employees when been there and they all are helpful and knowledgably. The prices are the same if not better than other stores but I rather pay more and not have a busy overcrowded and picked thru items and shop here even if paying a few cents more. We always find what we need and if there is something they dont have we have ordered it to ship to us directly. Riley recently got us signed up for the business membership program and glad we did, we saved over $80 on our recent purchase. Thank you for being such a great place to shop for all our office/schooling needs.

Here from out of town and initially skipped this store because of dodgy reviews on Yelp…read more Nevertheless Swung by to get supplies because of location and was pleasantly surprised to find a clean well stocked store with friendly helpful staff. I guess it's a lesson for me to be cautious about "old" reviews. I'd recommend this store and come back.

You have to have a sense of humor to enjoy shopping at this boutique of surplus odds and ends…read more Whenever we are in the area visiting the not-to-be missed Dr. Evermore's Sculpture Garden next door we stop here. The place is jammed with surplus stuff including food items (definitely check the expiration dates!), kitchen supplies, tools, fixtures, nuts, bolts, toys, gadgets, electronics, old industrial equipment, gas masks, and once according to legend - coffins! We always spend at least a good 30 minutes wandering around and come away with some treasures that we really don't need. A fun stop!

I've driven by this place a million times and have never stopped. I really should have…read more This is warehouse filled with everything from kitchen supplies, crackers, butterfly nets, magnets that come from hard drives, knitting needles, candlesticks made of sea shells, gigantic screwdrivers, paint, medical scrubs, generic sharpies, all types of workman's gloves, pickles, etc. etc. There was ever half an aisle dedicated to different kinds of duct tape, painters tape, packaging tape, etc. Half the place was filled with tools and machinery, which I can only imagine are greatly discounted, but since I only do typing at work, I don't know what those things do.... The guy running the counter just added up the purchase in his head. Nice guy. I bought knitting needles and he let me know they're getting in yarn in a week or two. If you pay cash you get a discount. Don't miss the bulk cheese fridge just by the door. Three stars since I didn't see much I actually wanted to purchase, but if you're driving by this is definitely worth a stop.