It's like going into an old-fashioned hardware store. The owner knows exactly what you are asking…read moreabout and can either get it or has it SOMEWHERE in the nooks and crannies of his shelves.

Not just a hardware store! Corey and Monica run such a great store with amazing service. If you…read morecan't find what you're looking for, chances are they will order it for you. I even buy all my animal feed there.

Love these "small box" hardware stores so much better than the "big boxes (BBs)"! Needed a simple…read moresink drain pop up rod. The BBs both listed some one-size-fits-all that reviews were very mixed on. Checked Miles Ace and looks like they had one (for about a $1 cheaper!) that had 2 sets of components for multiple fits. Walked in, immediately greeted by an offer to help, stated what I was looking for and got a personal escort right to the item I needed. In and out in about 5 minutes. Part worked exactly as a replacement for broken item. Miles is a bit further for me than another small box HW store I frequent, but Miles having an online search feature immediately tells me if they have what I need before driving out, which sways me over to them when looking for a unique item.

I have a single key to an old aftermarket Givi motorcycle trunk. These keys are notoriously hard…read moreto find/replicate. I finally found blanks, but even with the original and new blanks, I couldn't get it copied. I tried a half a dozen big box stores. It seems all the current machines require that the key matches a pre-defined blank number in the machine database (which mine does not). A perfect example of technology making things more difficult rather than easier. I saw this Ace Hardware on my way home yesterday and stopped in, hoping they could copy it. Well, they had an old key cutting machine - the kind that just duplicates whatever you put in it. The guy made me 2 copies, both of which work perfectly and charged me $0. That's right, $0. Way to go, Miles Ace Hardware - great customer service. You made a customer for life!

Brand new ace hardware located on the corner of JP Morgan hardware store! Learned a lot about the…read moregreen egg from the "eggspert "John! Superb service from him and Elizabeth the cashier. We were out riding and found this gem!

All I can say is "Wow!" The customer service (Brenda!) was beyond helpful. Our church needed new…read moreplanters and Brenda ordered them, contacted me when they came in, and made sure they would be loaded into my car. In a world where customer service is rare, this was a pleasant experience! Thank you!

Normally a good experience but last few times has been annoying...... Tuesday: Dropped in twice…read moreto get a sharpened mower blade I pre-paid for.. it was busy at the pro- counter( only one guy there working with the line) so came back laster.. 2nd time back- got the blade & some chrome polish that rang up 3 bucks more than what was advertised on the shelf. I didnt notice until walking to the car. I waited in line for a $3 credit to my CC. Today, sent my house mate up to get a can of starter fluid to help get the mower running. She came back with a can of Gumout without the straw. She was told didnt need the straw - really ? A hardware associate thinks starter fluid does need the straw ? ROFL. That was the whole reason sending her up there.. if I needed to search out a straw I would have used the half can of starter fluid I already had........ she went back to return and it was a PITA so she just split. Ya'll need to get it together........... Mayfield use to be consistently top notch and now?,,,,,,,,,,, it's hit or miss and lately..........miss. I'm writing this to give constructive feedback not to dog you all......... I want you to succeed because I like the store........until lately.

Love this little hardware store...sometimes it is hard to remember to check them out before going…read moreto a 'big box' hardware store. But you always get a friendly greeting and an offer to help you find what you are looking for. Also, just found they refill propane tanks (I HATE the idea of exchanging my tank for another, and that is more costly, too). Gill-Roy's is closer to my home and a LOT less hassle than the big box guys, and with their assistance, I can usually find what I need, if they have it, very quickly without wandering around aisles and aisles.

If you're tired of the lack of customer at local big box store, try Gill-Roy's Hardware. They have…read morealmost everything you beed to get the job done. I haven't been disappointed yet, and if you're a veteran, you get a discount!

Great service and selection of materials. Always my go to store for my home remedies.read more

Great old time hardware store. They probably have one of everything hardware related.Fun to shop…read moreand the guys working there were very friendly and helpful.

Great local place, very helpful except returning items, that takes a minute. I haven't compared…read moreprices to Orange and blue and seems like they are comparable. If you're close go, most times there is someone to help you.

I like Home Depot and Lowe's but Ace has a special place in my heart with a hometown feel and way…read morebetter customer service. Another advantage they have is the grilling spices and utilities are top notch.