I believe in supporting local businesses whenever possible. I called over to see if they could cut…read moresome glass for me and I was told as long as it was under 36", yes. When I got there, they found that the particular thickness I asked for was one they didn't have. I was disappointed, but realized it was an honest mistake. I went ahead and purchased glaziers points and putty while I was there, knowing I would need that no matter what. Without asking, I was given a huge discount on the purchase. I appreciate this store and staff!

They are worthless. Very rude. Don't matter if you have receipts or not. They basically told us…read morethat the package couldn't be opened to return even tho there new policy is no receipt you can't return it. Won't be back in that store and as far as I'm concerned they can shut it down. Higher than going to Glasgow and getting same product cheaper then just going there to begin with.

Some of the best ice cream I've ever had! I would recommend this place to everyone!read more

Anything Amish is fabulous. We went to the store first. Lots of items to buy…read more We got a sandwich made at the deli counter. Everything is fresh and a must buy. The girls in the store are super friendly and nice. Must buy the cinnamon rolls! They are delicious!!!

I love this place. I'm in there at least once a week. Jim the owner and the employees bend over…read morebackwards to help their customers. They were extremely nice to my 90 year old father who recently passed away. He owned a Western Auto store for over 50 years. He loved going to Ace because "he could get waited on" properly.

What a horrible example of a large franchise store. No military discount and a Thursday ONLY senior…read morecitizens discount. $20 for a push broom, are you kidding me. People working there need a refresher in customer service.

Walked in looking for a specific type of screw, was was instantly greeted by a man who was happy yo…read morehelp me find them, he was very friendly and helpful, despite my lack of knowledge :)

Opened on March 1 or 2...the staff wasn't sure. Small footprint, but saves neighborhood folks the…read moredrive out to the other area options, mostly big box stores that are a hassle or very small local businesses that may not have what one needs. Haven't been able to confirm whether they're locally owned or not. I've been in a few times before reviewing, once just to check it out (as it appears lots of folks are doing - foot traffic has been fairly heavy for a small town, smallish footprint shop), twice to pick up items on my way home from my office, and once to take advantage of their BOGO interior Valspar paint deal (available until 3/21!) For a smallish, though typical Ace-sized store, they cover the basics well. I've found what I needed for minor electrical repairs, heavy duty cleaning products, a couple of replacement fasteners, odd-shaped light bulbs, and a couple of yard cleanup tools. They are definitely in "opening" mode, with staff still training, but what they may lack in know-how, they make up for in friendliness and trying to provide a level of customer service you don't get elsewhere. I've watched them take their time to talk to customers about their specific needs and make product recommendations, as well as reminding folks buying, say, paint, to take a look at specific areas for project accessories. I appreciate their help not forgetting the little things that make home improvement projects turn out better, quicker, or less messy. Store is well-organized, new, and all of my items have had shelf prices that matched their scanned price, including no problems with special offers or Ace coupons. On the downside, not affecting my rating, but just a general warning: while the location is convenient for those who live in Etown city limits, there's no avoiding the terrible drivers that seem to plague this particular strip mall. The number of times I've watched drivers nearly plow into for-sale items on the walkway or stored (like mulch) in fenced areas of the parking lot is only matched by the number of times I've watched drivers nearly plow into actual human beings or other cars. Most of the lot "signage" (lines, and directional markings included) is only on asphalt and very faded, but that's no excuse for drivers who are completely oblivious to others, right of way, or how the properties of basic physics function on planet Earth.

Best Place EVER. Really friendly staff, super helpful and not pushy. Well stocked for what I…read moreneeded. considering 3 other LARGE well known companies had nothing that I needed. In fact I'm heading back there tomorrow to get some more supplies that I Already know they have. Those big company stores are nice to have around, but nothing beats a local merchant IMO. Lessenberry's has my business from now on

Very nice family place,always helpful in finding what we want,best hardware store in town,very…read morefriendly,always come back here