Tis Ace Hardware offers a wide selection of items including Gamecock and Clemson tailgating…read moresupplies, Grills, Craftsman tools, Paints and fasteners. Your basic Hardware Store. My Bride and I came here a couple weeks ago to look at Grills and a Big Green Egg. The young man was knowledgeable but he really encouraged us to come back and speak to Donnie. Donnie is the Big Green Egg man and this guy knows his stuff. He took quite a bit of time explaining how the Egg worked and ensured I was comfortable. In short I bought the Large Egg and a new Webber Grill for those quick burgers when I don't have a lot of time. Customer service is outstanding!! Will be back!!

Omg! I was in this store yesterday and witnessed the WORST customer service I have I have ever…read moreseen! As what I witnessed, the store mis-priced some bird seed (?) and would not honor the price (customer service rule #1) - then ... argued and threatened to call the police on this woman who just was asking them to honor the price marked! The "manager" came out and was incredibly unprofessional and rude to this lady. My advice is to send their staff to customer service training and do the right thing in the future.

First time visiting this store. My husband wanted to take a peep inside and this is a store I will…read morebe visiting soon! I have been looking for pictures and decor for my living room and this store has plenty of ideas to help me along the way. It's a big store filled with great items such as rugs, pictures, cabinets and furniture. It is definitely worth visiting! They also have some reasonable prices. I am always looking for deals! I got so caught up I forgot to snap some pictures of what this store holds, but next time I will:)

I briefly stopped in here with friends just to see what they had to offer. I was surprised by the…read morequantity and variety of items that they have in stock. Some of the items were things that I had no seen before, others were items that were either made differently or possessed different aesthetics. The random collection of goods, including artwork, was interesting to peruse through. I don't know that I saw anything was particularly a good deal in terms of price, but to be honest I was merely window shopping and didn't really have plans to purchase anything. However, I did see a few things that I liked and probably would have considered a purchase if I were actually seeking to decorate. Other than that, the smell of fresh popped popcorn filled the area near the entrance so its probably not a good idea to go in this store hungry.

Great customer service!!!! We purchased this lovely piece to accent our living area! Go check them…read moreout before they go out of business... you won't be upset

Awesome customer service and honesty They pointed out a…read moreflaw that we would have never known about and gave us an adjustment in the price So sad they are going out of business

I placed a large flooring order totaling nearly $7,000 more than two weeks ago with the expectation…read morethat pickup would be straightforward. I even rented a cargo van specifically for the trip. Before leaving, I called at 9:00 a.m. to let the store know I was on my way to pick up my order. When I arrived around 10:40 a.m., the experience immediately went downhill. I stood at the customer service desk while three employees were present, yet no one acknowledged me or asked if I needed assistance. Everyone appeared frustrated and completely uninterested in helping customers. After waiting, I finally got someone to assist me. Unfortunately, it only got worse. By the time my order was being loaded around 11:15 a.m., the two employees handling the pickup were rude, short, and abrasive. There was no greeting, no communication, and no appreciation for the fact that I was picking up a significant order. I work in Greenville and rarely shop the Columbia location, and this experience reminded me why. The difference in customer service between the two stores is night and day. Greenville has consistently been professional, friendly, and helpful. Columbia, on the other hand, made what should have been a simple pickup stressful and frustrating. When customers spend thousands of dollars and plan their day around picking up materials, they deserve to be treated with courtesy and respect. Based on this experience, I cannot recommend the Columbia location. If you have the option, I would strongly suggest driving to the Greenville store instead.

Great selection and service. Jen was an amazing help! The store is very organized and it is easy to…read moremake selections.

Several years ago I bought a large kitchen table. It was beautiful! Within about six months the…read moresurface began to come up and has steadily gotten worse. I called them at the time and reported the issue but hey told me because I didn't buy an extended warranty, they couldn't do anything.....an extended warranty??? It wasn't electronics....it was a table. Who would buy an extended warranty on a table??? Tonight I noticed several more areas again and it just wore on me so I just had to write a review. I've bought several items from them and had been pleased but I'm so disappointed....they surely didn't stand behind this product. I didn't know I was going a buy a table I could only look at!

Was looking for a speed queen dryer and this place is the only platinum rated speed queen dealer…read morearound. Drove 30 min to get here and was very happy with the service and selection. Was in and out in less than 30 min, in stock delivery same week. Worked with William, family owned business, absolutely an ace.

So friendly and knowledgeable! Decorator help for free on finest American made furniture. Selling…read morefine craftsmanship furnishings harder and harder to find. You can't be treated better or find better products. Buy the best from the best!

About two years ago I bought a beautiful leather couch there and was helped by Mariellen, who was…read morepatient and helpful -- never pushy like some furniture sales reps can be. She even visited my house to see my living room, to help me with some design tips that I asked for, and to measure my living room before I decided to proceed with the couch purchase. When I later returned to Dan-Rich to get a matching ottoman custom made, she helped me with that, too. The couch has aged very well and is as almost as beautiful as it was when I bought it. Dan-Rich has a lot of inventory packed in the showroom with a nice variety of price points. Doesn't feel all "chainy" and corporate like a lot of furniture places do. Definitely worth a visit to check it out. Recommend.

My husband and I had the best experience at this location. Mr.Jeff helped us tremendously! He took…read morethe time to tend to our needs when he was tackling other things. He was very respectful and helped us find what was needed. He showed us what great customer service truly was. I'd recommend this location.

This is in West Columbia, Augusta Rd, same parking as Big Lots…read more There are two large rooms lined with mostly sofas, sectional, recliners, and some small tables, desks, bedroom suit sets. The prices seem reasonable probably cheaper than Chain stores. The delivery is outsourced 3rd party company. We purchased sofa here, financing available. Customer service was helpful, turnaround time for delivery was next day. I'm not sure the overall quality of sofa maker bc there isn't a name brand but seems well put together. Overall our purchase was good, delivery was faster than expected. Furniture durability remains a mystery for now. Since having owned a week or so now, the quality as far as comfort is great. The sectional will move on floor if a large person plops down. We have it half on rug and hardwood with no furniture pad. Probably wouldn't move so easily on full carpet.

Good furniture for good price, but beware customer service is terrible, even from owner(s). We were…read moretold one thing at the sales store and when picked up & told them what we were told, they were VERY rude & condescending. Will not ever deal with them again.