Awesome service, everyone is soheloful. The selection is great and the store is so clean!

What a place! I bought my chicks there and they give me 5 eggs every day! Oh yeah, the people are great too!

The slogan, "ACE is the place" - to me, is true! I needed steer manure and the first thing that came to mind was a feed store. Wrong! It was such a pleasant surprise when ACE carries what I needed today. Service? I love Cary, Victoria and all those helpful hardware folks. The real value, to me, is the top notch customer service. What difference does it make, when you save money and get crappy service or no service at all? I get such satisfaction on how they treat their customers. More power to you, and see you later! read more

Friendly associates who are there to help needed a new screw for my rims and they helped me find it and even tested it out on my car!!!! Nice clean store as well read more

Ace Hardware - Hardware Stores Near Me - Tucson, Arizona

I am kinda surprised that Ace Hardware does not have any type of wheelchair batteries, thats all.

I've been to a couple Ace Hardware'a around town and have learned that they're independently owned. This particular store is my favorite. The people are always very helpful. If I have to go in twice on the same day, someone is sure to recognize me and ask if I need any help finding the right things for my project. The only problem is that when I order things on the app, I'm unable to choose this store for pickup, even though they have more of a selection in-store than the app displays. I have major health problems so I don't like to go inside a store during the pandemic. But these employees are wonderful. If I call ahead they'll tell me if they have what I'm looking for. read more

This ACE is the friendly, helpful people. I hey always have what I want. They take me to the isle but don't stand there and explain everything because I'm a woman unless I have questions. I love coming here. read more

Wanna hear a construction joke? Sorry I'm still working on it. ;) I recently stopped by to pick up a couple things for a Pinterest type project I am working on for a friend's wedding. It was midday during the week and very quiet, and I had several staff members eager to help. I had to cut some wood (which was a little frustrating to have to buy the entire piece, but I understand) and the gentleman there was extremely helpful. I was not prepared with exact measurements and he was patient, and was able to understand the concept I was going for and cut the wood perfectly first try. Another staff member helped me find the stencils and paint I needed quickly, and they carried my purchases to the front as well. Once I had paid, the gentleman even carried my items to my car. From start to finish, their employees saw my entire experience through and made sure I left content. read more

The male employees here are super lazy!! The only lady in the back helped out! Not only dud she know where things were but also help. The others comments were I don't know and I don't know where you can find that. read more

Two employees blatantly disregarding the City of Tucson Face mask requirement. And when it was pointed out to them, they shrugged it off and continued on as if correctly wearing a face mask was optional! Obviously, they have no regard for the lives of their customers and you have to wonder if the owner(s) have the same attitude towards their customers. I really liked this store until today. I think my life is important, and I will shop where businesses also consider my life as important. read more

I come to this Ace often and I can say they really are the helpful place. I don't feel like I am playing hide and seek with the staff, when I have a question or need to be pointed in the right direction someone is always near by and willing to help. I have also never showed up to Ace and them not have what I was looking for. read more

Our neighbors. Best customer service, always caring, and a joy every trip. I'd guess if it's a negative review, you can't make them happy anyway. Thanks for the awesome service! read more

I moved to Tucson 3 1/2 years ago and have relied on Ace's staff to help me with my needs with a new residence. This store is well-staffed, friendly, and extremely helpful. And I use the discount cards they regularly provide as an extra benefit! This Ace is definitely five stars! read more

They've got everything! Well-stocked store with friendly, knowledgeable employees--and (well-behaved) dog-friendly to boot. We shop at this location a lot and nearly always find the needed item. read more

The absolute best customer service! As a single woman I've come in and asked many questions and sought advice. I have always been treated with the utmost respect. The employees and managers go above and beyond to provide assistance. read more

I have been in Ace Hardware on Bear Canyon many times and have been helped with several major home improvement projects by the Manager Scott. He always knows what I need even when I am terrible at describing the parts or hardware needed. He helped my design an irrigation system for raised gardens, replace an existing irrigation system, and assorted electical projects. He is patient with me and explains the parts I will need and how it should be installed. The rest of the staff is just as knowledgeable. I appreciate all the help the staff at this store has given me. read more

The employees here have always gone "above-and-beyond" for me, whether it's recommendations of products to use for particular applications or just ADVICE on refinishing or perfecting a "project"! Last month, for example, I needed a small piece of wood and one of their guys took me "out back" to look through their "scrap" to see if anything "worked" for what I needed. He carried the wood in for me and GAVE it to me for free, too! These people KNOW what "customer service" is SUPPOSED to look like...unlike one of the OTHER big-name hardware stores locally where one has a VERY DIFFICULT TIME finding ANYONE to help, irrespective of anyone who KNOWS anything! Seriously, these guys at ACE always "hit-the-mark", as far as I'm concerned. I'm willing to pay a little more, if necessary, to get treated well at the retailers that I frequent! read more

I moved to the area almost a year and a half ago. The Ace Hardware on Bear Canyon Road is MY store. Each time I'm looking for something, they are professional, courteous, helpful and have just what I need. They've also given me helpful suggestions and recommended the best food for my plants and the recommendation for ant killer stakes were excellent. During the Holidays they had the right size tiny battery for one of my small Snowmen. I had taken it into the store with me and they placed the battery in it for me to ensure it worked properly. Regardless of how busy they are, the staff takes the time to provide personal, individual assistance. I never go anywhere else for my hardware, plant, insect, paint or other items that I know Ace carries. After visiting my Ace store, a friend who lives 6 miles away, bypasses the other Ace stores to go to the one on Bear Canyon Road. read more

For fixing/repairing things, Ace is the way to go. Great helpful staff that does a great job. For remodel type stuff, you might need a bigger box store just due to lack of inventory. So my usual plan is to start at Ace and if I must (which is rare) go elsewhere, I then track to the competitors. Also, they have popcorn! read more

The helpful people at ACE really go above and beyond. We would rather spend the few cents more than the big box competitors (which really can't compete for service) because of the knowledge, staff, and the quick in and out result. Thanks ACE! Larry and Randi read more

A very well-supplied hardware store with lots of staff that can answer questions. I debated four stars based on the fact the staff are busy and it can be hard to flag one down - but once you do they will find exactly the right bolt or widget or whatnot you're looking for with far better accuracy than one of the big warehouse stores. Plus it's fun to stop and look at the baby chicks :) read more

Twenty years - This store consistently lives up to the ACE reputation. Staffed to make sure you can find someone to guide you to the right parts from camping to paint, from repair parts to tools, from gardening to electric supplies. read more

The thing I like most about Ace is that their staff know what they're doing. Always come out of there with a good plan.

In the tradition of ACE stores everywhere, you can get help finding exactly the bolt or plumbing part you need at this store. This one is bigger than most, however, and has a larger staff so it seems unusually easy to find someone to help. read more

I actually think Yelp is a horrible way to communicate or tell people their own personal experiences about the places they go. With that said; I literally opened up this app just so I can tell you about a young man that you have in your store. I didn't catch his name. He's young, blonde hair and worked today around 2:30pm. I came in there to get glue for my shoe. Everybody greeted me when I walked in. He came up to me and asked me what I was looking for. Told him, and he took me to get actual show glue. Didn't even know that existed. He was kind, knowledgeable about his store. You can tell he cares and liked his job very much. That gentleman is the kind of person you should have as a manager. He's a valuable team player obviously because when I mentioned him to the cashier. She said we hear that a lot about him. I hope someone higher up in the Ace Hardware division sees this and makes sure to promote this young man. You have a valuable person on your hands. Don't let him slip away. Too many people complain on Yelp and companies take notice. Make sure to look into the information I have given you, just as you would a complaint. Thank you very much. read more

Ace Hardware - You asked for a photo. - Hardware Stores Near Me - Tucson, Arizona