This is one of those places you don't think about until you need it. When you do, though, this is…read morethe place you want. Chuck is the hands-on owner and a great guy to work with. He is supportive of the community and very helpful- was also willing to come to me! Who does that these days? I definitely recommend Monroe Lock & Sade Company for any of your locksmith needs! They are great!!

We were in need of a transponder key for our vehicle. Miranda was very friendly, professional and…read morequick. The fee was much, much less than what several other places quoted. She made sure the key worked and we were in and out within 15 minutes. I highly recommend this company. And as a bonus, they are mobile! VERY pleased with the service we received.

Costco, Sam club both have mattresses for sale in lower price. Even I can buy it for tax free. But…read moreI told my wife that we want to support the local store. So we decided to have a stop there bought a mattress. But , we didn't feel like welcoming, we don't know what is the reason. When we leave and try to be more friendly, so my son say 'have a good day' then he didn't even answer us and turn his face and pretending moving stuffs. From the beginning to greeted us till we leaving, he hadn't say a word of 'how are you, thanks or thank you.' Why I make a decision that come to shop the local. I can keep quiet but he is a business owner and we knew furniture business is a kind of tough one.

3 stars for the quality of the furniture and the delivery staffs professionalism…read more They could have had a better review if they had better communication with customers on delivery time and dates without customers having to call multiple times over a week to get a scheduled time and date.

The business is closed. They did a great job with repairs and had good products. I will miss…read morethem.

Very disappointed in this bike shop. Ordered an elite sprocket 39t and we never received it nor…read moregot a refund for the part that never arrived. Was told to deal directly with UPS instead. I will never do business with them again.

Had algae that had failed to respond to 2 different algacides. Took my water sample in and was…read moreadvised that it was yellow algae and resistant to typical algacides. Owner gave specific directions on how to deal with it and pool has been crystal clear for past 2 months since initially taking my water in for testing.

I can't thank the staff at The Poolside Shop for the phenomenal customer service I received today…read more I trust them when buying most things for our pool. Last year, almost a year from today, our pool pump motor took a dump. I went in and they attached my impeller to a new motor and installed a new motor shaft seal and all on the same day. Today my wife called while I was at work and said our pump wasn't working. After a little investigating it seemed the pump motor was out again. Looked at it and it seemed there had been a leak under the bottom of the motor. Took it in to Mark and he deemed the motor shaft seal had failed. Took my motor, told me he get me a new motor, attached an upgraded shaft seal and attached the impeller. They called as promised, same day service, and it was warrantied. If you need pool items or any supplies I highly suggest you go see Mark and the team at The Poolside Shop for honest and reliable service.

I took my ancient blender into Maumee Sweeper Center thinking they could tell me where to get this…read moresmall appliance repaired. Kelly saw the problem and said maybe they could tighten whatever it was that needed tightening. They could not. She then went online to see if I could get the problem part replaced. I could, even though it is an ancient (but extremely well-built Waring blender). She looked around onlinefor a better price. We discussed was it better to get replacement or a new blender. This may well have been the best customer service I have ever had. PS, I ordered a replacement part.

Have taken vacuums here for repair. Each time the vacuum comes back dirty…read more Would think they would clean when looking for clogs. Won't be back.

They were wonderful. I am an independent homeowner and not associated with this company. They did…read morea fantastic job on my in-laws home in Lambertville many years ago. For my wife and I, they were extremely skilled, helpful, and friendly. They drove out to our Williams County home (a long way from Maumee) several times, without any complaint about the distance. Can't speak highly enough about this company.

Terrible service. They were not friendly and weren't good with customer service. Took 10 +days…read morelonger than expected to get my cabinets.

Fabulous service...BEAUTIFUL design. In September of 2020 I met with a kitchen designer in Rocky…read moreRiver, Ohio. Short version of a long story... From the initial design estimate to the final pricing, they tripled the price. This was with no "fluff" added to the design. I suspected they inflated the price so I began the search for another designer. This led me to Kitchen Design Plus and Mary. We already had our cabinet design selected (wood and finish) so we wanted to match what we originally selected. Mary went above and beyond to match the cabinets in both design and finish. In fact, the finish was better than the original and the design was modified to include MANY upgrades and "fluff" to my kitchen...at a cost of $20,000 LESS. Mary understood that due to switching designers and starting from square one, we were on a three month delay form our original target completion date. Every effort was made to expedite the project (as much as possible during COVID) and make certain we were happy with our selections. Upon delivery, one of our end cabinets was damaged. They promptly picked it up to see if it could be repaired. Unfortunately the scratches were too deep and it was returned to Grabill to be repaired. No hesitation...they took the approach of "we will make it right" and provided exceptional service. The quality of the cabinetry is exceptional. You can tell immediately they are a quality cabinet with solid wood design. Mary's input was spot on. I had a few ideas (style of island leg, shape of island) that she suggested may look dated. I took her advise and she was right. Her suggestions gave me more seating at the island and a fresh look. Trust your designer!!! I would (and already have) recommended KDP to anyone who is contemplating a kitchen remodel. Expert advise, QUALITY cabinets, and exceptional service.

Since the time my new expensive refrigerator went out and the repairman said the cost of repair…read morewould exceed getting a new one, the built in microwave stopped working as well as the dishwasher (all were Kitchen Aide brand). All of these virtually new appliances had to be replaced. While the owner of KDP talks a good game, once he gets your money, his involvement with any problems stops. You are on your own. As you can see by my initial review in 2015, he told me to "contact the company" for a replacement refrigerator as the warranty was over in 12 months (and it was non operable and non reparable in 15 months). What he failed to report was the Kitchen Aide Company that built that appliance was in China, and when I did try to reach them, a recording said the factory no longer existed-due to flooding. The other three appliances that were put in also were Kitchen Aide. Anyone who is interested can Google "Kitchen Aide" and see the numerous complaints and lawsuits that the company has had, and how it is virtually impossible to get any resolution from them. To further contaminate the issue, the initial refrigerator was a "counter top" refri It is very sad to say that a $40,000 kitchen remodel, with brand new appliances purchased from KDP, stopped working in less than 2 years. I must say in all fairness that the stove still works-even though one of the front burners has a light that does not go on (that occurred less than 2 months after I purchased it). The stove hood still does work (some bulbs went out but that is to be expected). I am keeping my fingers crossed on that as well. Every time I am in a large big box store, I do keep my eyes peeled for a new stove as I know the one KDP put in will not last much longer-after all it has been 3 years.