When you have sleep apnea, it becomes a minor emergency if your CPAP system has problems. It's not…read morelife threatening, but not having the CPAP machine working means that I will be getting a poor night's sleep and likely groggy the next day. It's that much worse when I'm about to head out on a trip. That means multiple days without CPAP. That's why I really appreciated it when Homa got me a new CPAP mask on short notice. I was having a lot of trouble with my old mask, and eventually noticed that it had mold growing in it. I did a lot to try to get it out, but a flaw in the design made it impossible to fully clean. I called up Alto with very short notice before a trip (bad planning on my part), but Homa came through, providing me the mask I needed. I had an older mask for backup, but it doesn't fit me very well and tends to leak and make a lot of noise at night. So getting the right mask in time for my trip was great. I've found that Alto has provided this level of great service very consistently, and I have always been happy with them. They are also good at having the latest and greatest CPAP equipment. This has been a big plus because the newer designs have worked a lot better on me (I must have a weird shaped head I guess!). I've always found their prices to be very competitive too, which I can't say is true in some other places I used to go to in order to get CPAP stuff. Overall, a great ongoing experience. -Tom

I am a patient at the UCSF Sleep Clinic, and was provided a list of CPAP distributors. None on…read morethe list were particularly well rated on Yelp, so I checked with a close friend who has been using a CPAP for years. He recommended I check with his clinic and they highly recommended Alto DME/Alto Sleep. I called them and was impressed with their professionalism, courtesy, follow-up, and home service. Ms. Adnani came to my home, was extremely knowledgable, consultative and patient with me. The machine and consultation provided has been stellar and I'm feeling much better! I'm probably a bit more technically minded than many of your patients, but I have to say the info and consultation Alto Sleep provided has made a huge difference for me.

Delivery was on time, price is reasonable. Customer service was friendly. The bed we rented was…read moreworking fine.

Customer service is not friendly the way it used to be. Also, twice I had to return merchandise…read morebecause of their mistakes. Honestly, this used to be a very good business, but It's not anymore. The only place that I would go to in San Jose for medical merchandise is the store on Almaden near Costco... sorry I forgot the name. They understand how to treat people.

What a great experience in spite of a bad accident that necessitated a wheelchair for a family…read moremember. I spoke with an extremely kind and very knowledgeable woman who helped me quickly and showed me how it came apart to fit in my trunk. This place also had so many healthcare items that should there be a need to get some, I go there first.

The owner will bend over backwards to Help you find the…read moreappropriate supplies for you.

Well these are the things you Yelp about when you become a parent…read more We were in the hunt for a hospital-grade pump to rent and we stumbled across Brump. The price they quoted can't be beat. We got a pump for 3 months for $180 vs. $90/month at El Camino Hospital. The rental process was pretty straight forward. They also sell pump parts and accessories at competitive prices. Since it's an online-only business, there is no place where you can go pick up the pump. I saw the other review that mentioned they would accommodate the request but it just seemed easier to follow their standard M.O. It was kinda funny to see the pump shipped out of Sunnyvale, go all the way to South San Francisco and come back to San Jose, when we live about 4 miles away from their given address.

Seriously the best company to rent pumping machines. Easy check out and staff responds quickly to…read moreemails. I would recommend this to new mommies that have to go back to work soon after giving birth. Pumping is a hassle but at least you know your babe is getting nothing but the best out of you. Seriously great company, service and machines. Price is okay, and once I got the hang of hand expressing I didn't deal with pumping supplies which can get exhausting wash after wash. I rented for three months and used it a lot in the first month but not the last two. I would recommend this to only moms that work full time.

I needed a hospital bed delivered for the time before and after total knee replacement surgery…read more They were easy to work with. The bed got set up on time. When it was time to return the bed, they were super easy to work with again to schedule the day and time to pick up the bed. Very efficient! I told them I will need the bed back at the end of 2026 for the total knee replacement of my other knee.

We came in looking for a walker with a seat to take on trips. Maria showed us 5 different options…read moreand explained the pros and cons of each option. She had my husband walk with the three that suited his needs. He tried all the different features of the final two walkers. She was so helpful. The new walker fits in our car trunk easily thanks.

A group of nice people, always helped me with my sister's wheelchair, slight adjustment made our…read morelife so much easier. Thank you!!!

We rented a chair from here while my husband's was the shop. Everybody was so kind and helpful. We…read morekept having to extend because of delays and no problem. The chair was a hard to find specialty chair and honestly was at a great price compared to other places. We are so grateful for the excellent service and kind people at this business! It literally saved our holiday and my husband's health.

I was prescribed a cream for the dark spots on my face and that would not generally be covered by…read moreinsurance. The dermatologist's office suggested this pharmacy because the cream would be a bit more affordable. The pharmacy called as soon as they received the prescription and even though insurance would cover the prescription at a much higher cost, they still checked. The cost would have been close to $300 if I went through insurance but if filled directly with Wellness, it was $90. Communication was smooth, I got regular updates via text, even an option to prepay before gong to pick up the prescription. I went by to pick up my prescription around 3pm on a weekday and there was no line and I was in and out with my cream. I removed one star because of the parking situation - I can never get parking here, I used to go to a RN in the same building and it was always bad. For the number of businesses in the building, there is very limited parking in front. You can go around the back and park in the dirt and walk up or park in the underground parking. Basically, it's a bother. Great service and people!

Always ready when promised. Knowledgeable about insurance. They delivered once for free when…read moresomething was delayed.

Called to rent a hospital bed for my wife who just had knee replacement surgery. Everything ordered…read moreand completed over the phone and the bed was delivered by a nice driver gentleman who brought the bed in Pieces and set it up in our downstairs room and all went perfectly fine. I will hopefully never need a hospital bed but if I do I know where to go.

This is a wonderful company to rent or buy medical equipment from. We have rented hospital beds…read morefour times over the years. Their service is excellent and their prices are reasonable. I highly recommend them.