The customer service was very friendly and helpful. The bed worked perfectly with no issues during…read moreuse. The delivery person was punctual, friendly, and responsible. Overall, a great experience -- I would definitely recommend this company.

All of it! Delivered on time and picked up on time. The…read morepeople are very nice and efficient to deal with.

When you have sleep apnea, it becomes a minor emergency if your CPAP system has problems. It's not…read morelife threatening, but not having the CPAP machine working means that I will be getting a poor night's sleep and likely groggy the next day. It's that much worse when I'm about to head out on a trip. That means multiple days without CPAP. That's why I really appreciated it when Homa got me a new CPAP mask on short notice. I was having a lot of trouble with my old mask, and eventually noticed that it had mold growing in it. I did a lot to try to get it out, but a flaw in the design made it impossible to fully clean. I called up Alto with very short notice before a trip (bad planning on my part), but Homa came through, providing me the mask I needed. I had an older mask for backup, but it doesn't fit me very well and tends to leak and make a lot of noise at night. So getting the right mask in time for my trip was great. I've found that Alto has provided this level of great service very consistently, and I have always been happy with them. They are also good at having the latest and greatest CPAP equipment. This has been a big plus because the newer designs have worked a lot better on me (I must have a weird shaped head I guess!). I've always found their prices to be very competitive too, which I can't say is true in some other places I used to go to in order to get CPAP stuff. Overall, a great ongoing experience. -Tom

I am a patient at the UCSF Sleep Clinic, and was provided a list of CPAP distributors. None on…read morethe list were particularly well rated on Yelp, so I checked with a close friend who has been using a CPAP for years. He recommended I check with his clinic and they highly recommended Alto DME/Alto Sleep. I called them and was impressed with their professionalism, courtesy, follow-up, and home service. Ms. Adnani came to my home, was extremely knowledgable, consultative and patient with me. The machine and consultation provided has been stellar and I'm feeling much better! I'm probably a bit more technically minded than many of your patients, but I have to say the info and consultation Alto Sleep provided has made a huge difference for me.

I've had my Bruno straitlift for 6 years and this is my first need of repair. The visit was…read morescheduled in 3 business days. They sent out John C. from the Sacramento office. When he arrived he diagnosed the problem quickly and he had the necessary circuit board on his van. He was efficient as well as personable. John also fixed a couple of other glitches I had with the chair. I now have a chair that works like new. I'm a happy and satisfied customer.

The reason we go to the expense of these devices is because they're crucial to the mobility of our…read moreelders. In our experience it's taken months to get it fixed and is still inoperable. As such, our elder is severly restricted. Customer service is non responsive to explain the delay.

Pathways offers good in home care for a wide range of health issues. 3 of our caregivers were…read moreexcellent, 1 was just average in skills The home office is available by phone for questions Definitely recommend these folks

Pt ot came once never showed up after they were here once or did they call i had a total knee…read morerevision surgery they did not even to try and take me out to walk

My mother had a stroke and the hospital reached out to Medtronic for help with her pacemaker. They…read moretold her there was only one rep for the SF Bay Area and they could not help for a week. Not acceptable for this urgent issue. Not a good company. Thanks

Absolute nightmare! Be advised parents do a ton of research before getting ANYTHING from this…read morecompany. They offer great pumps but absolutely horrible wireless CG sensors. These things NEVER stay for the duration of 7 days like they should. And if you call and want to order more stickers that come WITH THE SENSORS SO THEY FIT RIGHT, GUESS WHAT!?!? Per the company "sorry we can't do that, those specific stickers only come with the box of physical sensors!?" Wait what!? I'm mind blown. So I can't purchase the correct supplies in order to keep your crapy sensor on??? Right..... Then they tell me to go online and purchase "different " stickers or maybe try glue!!! Omg suuuuuch bad customer service all about the money with this place. Can't get my orders right, can't order supplies can't return what we can't use, AND we get to pay for it all still.... great. I would give 0 stars but can't. Please please try a different company !

Seriously the best company to rent pumping machines. Easy check out and staff responds quickly to…read moreemails. I would recommend this to new mommies that have to go back to work soon after giving birth. Pumping is a hassle but at least you know your babe is getting nothing but the best out of you. Seriously great company, service and machines. Price is okay, and once I got the hang of hand expressing I didn't deal with pumping supplies which can get exhausting wash after wash. I rented for three months and used it a lot in the first month but not the last two. I would recommend this to only moms that work full time.

Well these are the things you Yelp about when you become a parent…read more We were in the hunt for a hospital-grade pump to rent and we stumbled across Brump. The price they quoted can't be beat. We got a pump for 3 months for $180 vs. $90/month at El Camino Hospital. The rental process was pretty straight forward. They also sell pump parts and accessories at competitive prices. Since it's an online-only business, there is no place where you can go pick up the pump. I saw the other review that mentioned they would accommodate the request but it just seemed easier to follow their standard M.O. It was kinda funny to see the pump shipped out of Sunnyvale, go all the way to South San Francisco and come back to San Jose, when we live about 4 miles away from their given address.

Picture if you will: two self checkouts, one broken and the other being used. The customer standing…read moreat the "working" self checkout was having problems with her purchase, but the cashier (brusque Indian woman in her 50s) rudely kept telling her repeatedly to "follow the instructions," although the customer was clearly confused. The cashier never helped her. I waited six minutes in line patiently (one person ahead of me) while she slowly rang up an elderly lady, which is just fine with me, because not every store can be staffed to help all customers at all times. This is a hard job, and I understand that these employees have to deal with rude customers all day. I finally handed my item to the cashier with a smile. The cashier's first action was to berate me for not using the self-checkout. When I started to explain that I got in line because one self-checkout was broken and the other was being used, she interrupted and dismissed me with a wave of her hand, berating me (again) for bringing her a pair of sunglasses (the only pair that fit me!) which had a barcode that wasn't working in her scanner. All this time, she's criticizing a young kid who's working behind her. She refused to help me, refused to let me explain why I couldn't simply bring up a different item which might have a different price. I don't work at CVS. I don't know what to look for. She just began fighting me on it, like it was the most natural thing in the world for her. I threw up my hands and walked out of the store without a purchase. Read some other reviews on this app. There's at least one talking about the same person, the same behavior. I don't care how long I have to wait in line. Like I said, I have compassion for stores that are understaffed and under-trained. I also have endless patience for this kind of thing usually. If anything, I'm the person wanting to make someone's day better if they're having a bad one. But this cashier was needlessly antagonistic, not just to me but to every customer and employee around me, creating an atmosphere and experience so unpleasant that now I'm logging on to f***ing YELP to write you a novel about this CVS location and warn you off it.

The pharmacists here are generally kind, but unfortunately, there's a very, very rude Indian lady…read morewho works both at the front and in the pharmacy as a technician. Her behavior is completely unacceptable. She's consistently rude, dismissive, and unprofessional. She never wears a name tag, always keeps a mask on to avoid being identified, and when I politely asked for her name so I could file a complaint, she snapped, "Why do you need my name?" then shouted "Next!" and blatantly ignored me. It's genuinely upsetting that someone with such an attitude is allowed to work in a pharmacy ,a place where people come in vulnerable, in need of care, and deserve kindness. It's disappointing and frankly alarming that this type of behavior is tolerated in a healthcare setting.

The head pharmacist is rude, condescending and sexist. i went in for some lotion and overheard the…read morepharmacist talking about a customer. someone came in for some travel vaccinations because she was traveling to Africa for a project to help the locals. She said she was a chemical engineer major and after she left, he basically said that he doesnt think women should be in the engineering field. He's also rude and mean to his wife.

The worst one I've ever seen in the planet. After reading the review from "Nitin - Aug 12, 2009" I…read moream assured that it's not my problem today. So I would like to share the "pleasant" experience this morning. Being told that the Walgreens across the street doesn't work with my medical insurance any more, I have to transfer my prescription to somewhere else, and people from Walgreens suggested me this "Foothill Medical Pharmacy", which is also close to where I live now. So I went there around 8:50, and learned that it opens after 9:00. Then I waited in my car for 10 minutes until the old man came and unlocked the door. Then I went in, and started the worst piece of today. Me: "Good morning sir! I wonder if you accept XXX insurance for prescription?" Boss: "I cannot respond for I am opening my store." Me(thinking to myself, that's probably true for an old man, so I need to be patient. on the other hand, he might misunderstood me as an insurance agent?): "OK, I am trying to transfer my prescription here, and not selling you anything." Boss: "We do transferring everyday, I know exactly what you want." Me(keep to explain):"I've been waited for 10 minutes, so that's why I get a little bit nervous." Boss(breaking out):"What is the problem with you? my store opens at 9:00, and you waited for 10 minutes? !@$#$%^%&&***, lots of emotional accuses. " Me: "Hi, please don't shout at me!!" Boss: "@$#$%^%&&***, F***, Rude man! get out of my door!" Me(backing out of the door, really, I regret I said so): "Old bastard!" And as I am out of the door now, this finishes the first episode of today. I kept retrospecting for why this happened, maybe I was just a little bit talkative than the old man can put up with? Or I need to wait until 9:30 when he 's ready for customers? Or he's just close to close the business so he's easily mad to customers? Anyway, I shared the experience here to let other people know that once upon a time, there was a pharmacy store like this. And hopefully the old man will find himself calm down with other customers. Economy is tough, isn't it? And I made up my decision to check the reviews before I want to deal with some new businesses.