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    Bay Area Mobility Scooter Rental

    5.0 (2 reviews)
    Open Open 24 hours

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    8 days ago

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    2 years ago

    Great service and mobility scooter! They were very responsive and delivered right to our airbnb.

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    Cloud of Goods

    Cloud of Goods

    1.8
    (4 reviews)

    The rental company did not communicate with me when they dropped the voability scooter off so I…read moredidn't know it was already there they were supposed to call me to schedule a time so I spent some time hunting for it.

    I never write reviews for things but my rental experience with Cloud of Goods was so awful from…read morestart to finish I had to let other people know so they could avoid the same experience I'd had. First, it says online that the snoo rental comes with sheets and swaddles but the renter told me to bring my own. Then, instead of doing the scheduled drop off time, the renter asked to drop off the snoo the night before. This would have been okay but instead of the agreed upon 7pm she came two hours late without any notification that she would be late and so my sister had to stay up late to meet her. Next, the first night I went to use the snoo I found out it was either broken or stuck in weaning mode. I tried to connect it to the Happiest Baby app multiple times to change the setting but it would not connect. I contacted the renter and she said she had another snoo I could borrow but then I had to coordinate another time the following day to get it when the whole reason for the trip was that I had to go to a funeral that day. Turns out that snoo was also not working and after that neither she nor the "company" had another snoo I could rent and they could not provide any other remedy for the situation. I kept the snoo for the duration of my trip in order to have a safe place for my baby to sleep even though the snoo did not work. Lastly, instead of picking up the snoo at the scheduled time the renter asked to pick it up in the evening the day I left but then she forgot to pick it up, further inconveniencing my family with whom I was staying. I cannot believe how many times I had to contact the renter in order to fix or organize something that was not my responsibility. This should have been an easy, convenient, and no brainer experience and it was the exact opposite. This was all very frustrating, inconvenient, and unprofessional. Also, it would have cost me about $250 for a week which is absurd. The only redeeming part of the experience is that I was given a full refund. I would never recommend this rental company to anyone.

    Bay Area Mobility Scooter Rental - scooterrentals - Updated July 2026

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