Go here for a huge selection of elec scooters, elec chairs, walkers, etc. This place is like a…read moremobility showroom. There's nothing else like it in the area. They even have an oval track you can try an elec scooter or chair. Melissa helped us with renting a scooter for a week. When we returned Melissa helped my husband determine the best scooter for him to buy. Absolutely no pressure to buy at all. The sales people do DON'T work on commission, so no high pressure to buy. Melissa's customer service was stellar and the reason we decided to buy from Mobility City. It was a great experience.

Very smooth experience and good selection at short notice. I needed a wheelchair for my mom for a…read moretrip and they recommended a light folding version easy to move in and out of the car. The trip was successful thanks to the wheelchair.

The rental company did not communicate with me when they dropped the voability scooter off so I…read moredidn't know it was already there they were supposed to call me to schedule a time so I spent some time hunting for it.

I never write reviews for things but my rental experience with Cloud of Goods was so awful from…read morestart to finish I had to let other people know so they could avoid the same experience I'd had. First, it says online that the snoo rental comes with sheets and swaddles but the renter told me to bring my own. Then, instead of doing the scheduled drop off time, the renter asked to drop off the snoo the night before. This would have been okay but instead of the agreed upon 7pm she came two hours late without any notification that she would be late and so my sister had to stay up late to meet her. Next, the first night I went to use the snoo I found out it was either broken or stuck in weaning mode. I tried to connect it to the Happiest Baby app multiple times to change the setting but it would not connect. I contacted the renter and she said she had another snoo I could borrow but then I had to coordinate another time the following day to get it when the whole reason for the trip was that I had to go to a funeral that day. Turns out that snoo was also not working and after that neither she nor the "company" had another snoo I could rent and they could not provide any other remedy for the situation. I kept the snoo for the duration of my trip in order to have a safe place for my baby to sleep even though the snoo did not work. Lastly, instead of picking up the snoo at the scheduled time the renter asked to pick it up in the evening the day I left but then she forgot to pick it up, further inconveniencing my family with whom I was staying. I cannot believe how many times I had to contact the renter in order to fix or organize something that was not my responsibility. This should have been an easy, convenient, and no brainer experience and it was the exact opposite. This was all very frustrating, inconvenient, and unprofessional. Also, it would have cost me about $250 for a week which is absurd. The only redeeming part of the experience is that I was given a full refund. I would never recommend this rental company to anyone.

Special offer when you call that requires taking a survey. I just wanted to ask a question. I hung…read moreup.

This place is truly, awesome. Literally, a one-stop-shop for all your medical device and pain…read moremanagement needs! Happened upon this place purely by accident a few short days after my mom took a nasty tumble and ended up breaking her ankle. Having her mobility taken from her so suddenly was super rough... and we just didn't know where to start. Luckily for us, there was an associate there by the name of Jonathan. He was such a blessing! He listened to our concerns, helped us look at different mobility devices and even helped my mom fix her knee scooter--which no one knew was incorrectly set-up from the beginning! We ended up purchasing a few more things like a cane cap, and some stockings for her walking boot... which I was surprised they had in stock. Overall, it was a very pleasant and informative experience... and I look forward to continuing my business with them in the future, should I need it. Shop local! You won't be disappointed. Take a look out for Jonathan, he is a gem!

Decent place. Large selection of medical items/equipment. Decent service. On the pricier side,…read moreespecially for rentals. Rental prices aren't clearly posted. Initially chose this because I was running errands in the area. Would come here again if there were no other options, but I think next time I'll check out another med supply store in the South Bay.

Delivery was on time, price is reasonable. Customer service was friendly. The bed we rented was…read moreworking fine.

Customer service is not friendly the way it used to be. Also, twice I had to return merchandise…read morebecause of their mistakes. Honestly, this used to be a very good business, but It's not anymore. The only place that I would go to in San Jose for medical merchandise is the store on Almaden near Costco... sorry I forgot the name. They understand how to treat people.

What a great experience in spite of a bad accident that necessitated a wheelchair for a family…read moremember. I spoke with an extremely kind and very knowledgeable woman who helped me quickly and showed me how it came apart to fit in my trunk. This place also had so many healthcare items that should there be a need to get some, I go there first.

The owner will bend over backwards to Help you find the…read moreappropriate supplies for you.

I needed a hospital bed delivered for the time before and after total knee replacement surgery…read more They were easy to work with. The bed got set up on time. When it was time to return the bed, they were super easy to work with again to schedule the day and time to pick up the bed. Very efficient! I told them I will need the bed back at the end of 2026 for the total knee replacement of my other knee.

We came in looking for a walker with a seat to take on trips. Maria showed us 5 different options…read moreand explained the pros and cons of each option. She had my husband walk with the three that suited his needs. He tried all the different features of the final two walkers. She was so helpful. The new walker fits in our car trunk easily thanks.