After a terrible experience with Acorn, Golden Home Access was able to replace my broken Acorn…read morestairlift with one that actually works. 4 months later, I'm super happy. For context, I installed an Acorn stairlift and it kept breaking down. They refused to fix it without charging an insane fee. I really appreciate Golden Home Access' stairlift comes with a lifetime warranty. This should be a thing you buy once and never have to think about it again.

Our experience with Golden Home Access was very good. They went out of their way to meet our…read moreparticular stairlift needs. I would certainly recommend them!

Came here to get some hand exercisers as im starting to get tingling/numbness for carpal tunnel and…read moreI wanted to get ahead of that asap. They conveniently share a parking lot with costco and have tons of home health care supplies, walkers, and items like tools for mobility, incontinence / adult diapers and shower support for caretakers. Lots of hospital beds and transfer support items too Its very well organized and they take mobile payments! Super convenient

I was looking for a nursing chair since I'm pregnant but found something better here while looking…read morefor walkers for a relative. This chair actually lifts you up which makes it way easier to get up. It was my first time seeing a chair do this- so cool! It's very plush and wide enough to fit my toddler next to me. Jaimee and Jerry were both very friendly and took the time to answer all my questions before suggesting a few chairs that would fit my needs. They are to the left of Costco and there is plenty of parking. Thanks for making my life easier, I could sit and maybe nap in this all day.

Called to rent a hospital bed for my wife who just had knee replacement surgery. Everything ordered…read moreand completed over the phone and the bed was delivered by a nice driver gentleman who brought the bed in Pieces and set it up in our downstairs room and all went perfectly fine. I will hopefully never need a hospital bed but if I do I know where to go.

I had a very good experience today at the American Medical Supply showroom. I was shopping for a…read morelightweight, foldable electric wheelchair. I was given an excellent demonstration by Ray, who answered all my questions, described all the possibilities the store carried and showed us around both floors. I was very pleased by the service I received and highly recommend shopping there for purchases or short-term rental of adaptive equipment. Very friendly and helpful.

I recently purchased a second hand stair lift to install in my Mother's home. I consider myself a…read morefairly handy guy so I figured I'd install it myself so I did. After two days I got it assembled and thought it was ready to use. I put power to it annnnnnd nothing. I picked up the phone and started calling people. Something about this industry brings out the grumpy folks. Every company I called seemed like they didn't really care my elderly mom had stairs to contend with. Then I dialed Gabino's number. His can do attitude was exactly what I needed after spending two days in a cramped staircase in September. He showed up right on time with his two sons and they had it working in no time. I cannot say enough positive things about these guys, seriously! Have them help you and you'll want them to stay for supper. If I could give six stars I would and thank you Bionic Aim for being so helpful and actually caring.

Bionic Aim helped answer my question quickly and gave me good advice. They are professional and…read moreoffer good recommendations. Thank you!

The Orthopedic surgeon recommended trying this knee walker. We paid $225 plus tax and shipping. The…read morewalker caused nothing but pain. A week after we received the walker, I called to report that it was not workable. Only at this time was I told there was a 24 hour return period. We placed the order while at the doctors office over the phone. No mention was made of a one day return policy. When I called to find a resolution, they were completely unhelpful and uncaring. It didn't matter that the walker caused incessant pain. This is a bad merchant...please do not support them with your purchase. They seem to be all about $$$$....not about helping people.

If I could give this company a 0 star I would. Their advertisement is EXTREMELY MIS-LEADING. It's…read more$25 / week for a MINIMUM of 4 weeks - they lock you in without making sure you fully understand that. You will be charged way more than you agree to if you don't need it for 4 weeks. You might as well buy your own scooter on Amazon for $150 at the rate this company charges you. NOT A DEAL! CAREFUL!

I had an excellent experience at Access Options. Kevin L was very attentive to my needs and…read moreunderstanding of all of my concerns. I had Veigel hand controls installed in a Tesla M3. Install was completed in less than a week 4 days. Very neat professional installation.

Kevin is a straight shooter. He doesn't make things up. We…read morepurchased a Used Wheelchair accessible van, and he made us feel important. The Van had everything we wanted, and the price was very reasonable. This niche Vehicle Dealership has to compete with a Nationally backed industry leading entity that makes it difficult for the consumer to truly feel good about much. Do your homework. Know what you want, and then go to Access Options and see what they can do for you.

I was very pleased buying my scooter from here. Robert was great! He showed my all of the features…read moreof it with details. I would buy from Robert at Hometown again!

I have been trying to get my wheelchair fix by Quan the technician, Quan has repeatedly misleading…read moreme in regards to fixing my wheelchair. as of July 2022 my wheelchair has not been fix and with 3 DME wheelchair repair prescription to Mr. Quan. I have had other technicians from the same company fix my wheelchair with no problems. My medical clinic is not sending other referrals or knew clients to Reliable better know as Hometown Medical. supply

Very poor customer service. Ordered an adapter for attic fan that I didn't end up purchasing…read more Wanted to return my unused unopened adapter and they want a 7 dollar restock fee plus return shipping. I paid shipping cost when purchased - and still took over 2 weeks to even receive.

Purchased a lift for a scooter at the fair back in June 2023. It does not fit my car. I contacted…read morethe iliving company and they have a clause on the receipt that says ALL Sales are Final. So beware when buying from this company. They promise you it will fit, get you to buy knowing all sales are final and when you still can't use the item because it does not fit they say too bad, you should have read the receipt. We'll I trusted the guy that sold it to me instead.