Fast and friendly service and curbside side pickup when I was solo with my handicap sonread more

Big thank you to the staff at Bischoff's! They helped me find an unloader brace for my left knee…read moreand then fitted it to me so that it would work properly. I felt so much pain relief and additional mobility just on the first day. Highly recommend!

I've used the services in July 2024 and it was a wonderful customer service, pick and delivery was…read moreamazing, Mr. Robert was very nice with keeping me informed of the delivery and pick up times, and I am looking to utilize theses services again for July 2026. I difenitly recommend the scooters where clean and working great, I had no problems with it. 10 out of 10 highly recommend.

Great service and mobility scooter! They were very responsive and delivered right to our airbnb.read more

What a great experience in spite of a bad accident that necessitated a wheelchair for a family…read moremember. I spoke with an extremely kind and very knowledgeable woman who helped me quickly and showed me how it came apart to fit in my trunk. This place also had so many healthcare items that should there be a need to get some, I go there first.

The owner will bend over backwards to Help you find the…read moreappropriate supplies for you.

I've had my Bruno straitlift for 6 years and this is my first need of repair. The visit was…read morescheduled in 3 business days. They sent out John C. from the Sacramento office. When he arrived he diagnosed the problem quickly and he had the necessary circuit board on his van. He was efficient as well as personable. John also fixed a couple of other glitches I had with the chair. I now have a chair that works like new. I'm a happy and satisfied customer.

Hello everyone, My client/patient had this company come out…read moreto install a ramp for her. First off, they were 1.5 hours late. No phone call from the company to tell us they were going to be late. When they did finally arrive, they were eating lunch before installation of the ramp. Second, the ramp was installed but not safe for me or my client to use. Someone could've tripped on it, and/or my client could've fallen off the side of the ramp that wasn't secured. They would not make it safe for my client. Instead, they removed it. I asked them for her $1000.00 deposit back, and they refused to refund her. Please do not use this company. Lifeway Mobility is not a good company

A group of nice people, always helped me with my sister's wheelchair, slight adjustment made our…read morelife so much easier. Thank you!!!

We rented a chair from here while my husband's was the shop. Everybody was so kind and helpful. We…read morekept having to extend because of delays and no problem. The chair was a hard to find specialty chair and honestly was at a great price compared to other places. We are so grateful for the excellent service and kind people at this business! It literally saved our holiday and my husband's health.

I stopped by the store to check out their power lift recliner inventory for rent or purchase. They…read morehad about 8 units for demo and purchase, and another 2 or so that could be rented. It was a good range of the Golden Technology offerings (high-tier American-designed medical grader power lift recliner manufacturer in Pennsylvania). I spoke with Kevin, the store manager, and associate Chris. Both were very knowledgeable about the chairs, patient as I tried them out, and helpful in advising me on what I might need for my situation (upcoming back surgery). I'm happy to recommend Mobility City in Milpitas if you need a power lift recliner, and they also have a wide selection of electric chairs/scooters, walkers, etc (I didn't inspect closely, but they had neat, ordered rows of equipment on display and space in the store for customers to demo). Also, if you stop in the store, make sure to say "Hi" and give some pets to Circuit, the super friendly dog.

They are very friendly, professional and patient with customers. You can demo any unit before to…read moreassist in making a decision on which mobility unit you finally buy or think about you next step. They seem to have a great selection of top quality units. Try carry many different types including beds and chairs.i did buy a mobility electric wheelchair and it fits my needs. They also have service plans and support the warranty 100%.

I shopped around at all the mobility dealers in the San Francisco Bay Area, along the coast and…read morearound Sacramento and was really impressed with Mobility Works. The main reason is Al Miller, who recently transferred from Burlingame to Santa Clara. Al has decades of experience in the mobility industry. His knowledge of equipment and van conversions is unmatched. All my questions were answered and I never felt pressured. Al was very generous with his time and information. Al helped us find the perfect access van for our family. Also, Mobility Works has over 30 locations so you have a much better chance to find exactly what you are looking for. Our van was shipped from Ohio. One last thing, for service I highly recommend Mobility Works in Burlingame. Sam is the technician there. He is completely up to date on training for servicing equipment from all of the major mobility companies. Jeff, the service manager, and Sam will make sure your vehicle is in top shape.

It's so crazy to see how many people agree with the receptionists woman being so rude! So rude it's…read morefunny! This was my second time coming and it's so comical to see how many people agree she's so rude! I just can't understand how one can really have the energy to be rude to customers and how the managers don't care. She's become the face of this company that it's so funny how she can be such a bulldog. How unhappy can you be?!?

I purchased an Open Sesame door opener system from them after a previous door opener died. My dad…read moreis paralyzed from the chest down, and having a functional door opener is critical for him, so I wanted to get a reputable company to do the installation and hopefully provide future support. All was well for 2-3 months, until last week, the "pusher" separated from the door jamb. Which makes the door opener not work at all. My parents called 101 Mobility, and tried to get in touch with someone, and it took a few days for them to hear back. I had ended up going over to their place in the meantime, and I checked out the door. I was *shocked* by what I found. I thought the force of the door pusher/closer would have ripped the screws from the wall with some kind of significant force. But that's not what I found. What I found was that the screws had simply pulled straight out with no effort. Look at the attached picture. What you can clearly see is that the holes are significantly larger than the outside diameter of the thread of the screw. It's not torn out, it's cleanly drilled to that size. I could slide the screws into the holes and wiggle them around with absolutely no resistance. I went to the store & bought screws one and two sizes larger than the existing screws. NEITHER of them were big enough to catch in the hole. You may notice what looks like wood glue residue in the hole. Similar residue is on the side of the pusher. I contacted Victoria Torres at 101 Mobility, and she claimed that there was *no way* that the installer installed it wrong. I told her exactly what I saw. I didn't draw any additional conclusions about it, and she kept saying I was wrong. I told her I had video and photos, and I sent her the video, which shows me gliding the screw in and out of an obviously too large hole. The photo of the backside of the pusher is a screen grab from that video as well. The installer then called me on the phone. I described to him what I'd seen. He insisted that 1.) no glue was used, and 2.) that everything was installed according to the manufacturer's specs. I told him about my experience with the screws, and the appearance of the back of the door pusher. He insisted it was installed correctly to the manufacturer's specs. Now, I cannot say definitively if this was just glued on, because the installer saw that the screws were obviously too small. Maybe that residue is from something that was there previously. I have no idea what that would be, and why the residue is there, but they insist no glue was used. There is a very small chance that it is from the previous door pusher device. However, that device was there for three years, and so if the glue residue is from that, I find it odd that it's stuck to the backside of the new pusher. Still, maybe that's it. Again, I can't say with 100% certainty. You will note here that I'm leaving this door open because I'm not 100% sure. I AM100% sure about the next bit. I can say *definitively* that the drilled holes were significantly larger than the outside diameter of the screws, and inspection of the screws showed that the threads had some minimal drywall "caught" in the threads, but zero wood. Similarly, if you look at the hole interiors, they are entirely smooth, which is not how a hole looks after it's been screwed into by a properly sized wood screw. I want to give 101 Mobility a chance to respond here, because so far every contact that they've had has insisted that this is installed to the manufacturer's specifications, that no glue was used, and that my observations are incorrect. (I was a Mechanical Engineer earlier in my career, in case you find that relevant.) Here is the only conclusion that I will draw: If 101 Mobility made errors in their installation, the result was an unreliable, improperly installed door opener that I paid thousands for, that my disabled father cannot rely on for something he needs to simply work on a daily basis. If 101 Mobility did not make errors in their installation, they have sold me a product for thousands of dollars that is fundamentally unreliable, that my disabled father cannot rely on for something he needs to simply work on a daily basis. I contacted 101 Mobility because I wanted a company who could support something that my father *relies* on. So far, they have repeatedly deflected responsibility for this thing that they installed. They had complete control over every aspect of this installation, and insist it was done correctly. In order to get the door to work again in a timely manner, I did a quick repair myself that I know will not last, but was good enough to get things working for the time being. This, again, after paying more than $3,000 for them to install this device, which failed in less than three months. You can look at the photos yourself and draw whatever conclusion you feel makes the most sense. I will update this if 101 Mobility chooses to resolve this in an acceptable manner.

My experience with 101 Mobility, and with Virgil specifically, was very good. They helped me with a…read moreramp installation, including a temp ramp while I was dismantling an old one. The ramp installer was polite, helpful, and came as promised. I was very happy with their service and that they were able to work with my schedule. To echo another reviewers notes: they really made sure I got what I needed and didn't rush me at all.